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Manager Of Program Operations Jobs in Rhode Island

TalentBurst, Inc.

Executive Assistant

Cranston, RI · On-site

... operational efficiency. Responsibilities: Rural Health Transformation Program Coordination: * Provide high-level executive support to the RHTP Director, including calendar * management, scheduling of ...

Brownhealth

Program Supv

Rumford, RI

Provides implementation and supervision of the individual behavior treatment plan and of the behavioral management of the program. Brown University Health employees are expected to successfully role ...

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Manager Of Program Operations information

How much do ops managers earn?

Operations managers typically earn a median annual salary of around $100,000, though this can vary based on industry, experience, and location. Higher salaries are common in large organizations or specialized sectors, and many operations managers hold certifications like PMP or Six Sigma to enhance earning potential.

What does a Manager of Program Operations do?

A Manager of Program Operations oversees the planning, coordination, and execution of programs within an organization. They ensure that projects are completed on time, within budget, and meet quality standards. This role involves managing teams, streamlining processes, tracking performance metrics, and collaborating with other departments to achieve program goals. They also identify areas for improvement and implement best practices to enhance overall efficiency.

What does an operations program manager do?

An operations program manager oversees the planning, execution, and coordination of multiple projects within an organization to ensure strategic goals are met. They manage resources, monitor progress, and communicate with stakeholders, often using project management tools and methodologies. Strong leadership, organizational skills, and understanding of business processes are essential for this role.

What are some common challenges faced by a Manager of Program Operations, and how can they be effectively addressed?

One common challenge for Managers of Program Operations is balancing multiple program priorities while ensuring alignment with organizational goals. This often involves coordinating cross-functional teams, managing resource constraints, and adapting to shifting timelines. Effective communication, strong organizational skills, and proactive problem-solving are essential to navigate these complexities. Building strong relationships with stakeholders and maintaining clear documentation can also help in addressing challenges and ensuring program success.

What are the top 3 skills of a program manager?

A program manager needs strong leadership skills to coordinate multiple projects and teams, excellent communication abilities to convey goals and expectations clearly, and advanced organizational skills to manage timelines, resources, and budgets effectively. Proficiency in project management tools and methodologies, such as Agile or PMP, is also essential for success in this role.

Is a program manager a high paying job?

A program manager is generally considered a well-paying role, with salaries often exceeding those of entry-level positions due to the level of responsibility, required skills, and experience. Compensation varies by industry, location, and organization size, but it typically includes a competitive salary, bonuses, and benefits. Advanced certifications and project management tools like MS Project or Agile methodologies can influence earning potential.

What is the difference between Manager Of Program Operations vs Program Coordinator?

AspectManager Of Program OperationsProgram Coordinator
ResponsibilitiesOversees multiple programs, manages teams, develops strategies, and ensures program goals are met.Supports program activities, coordinates schedules, and assists with administrative tasks.
Required CredentialsBachelor’s degree, experience in program management, strong leadership skills.Bachelor’s degree often preferred, strong organizational skills, entry-level experience.
Work EnvironmentLeadership roles in office settings, often in non-profits, government, or corporate sectors.Support roles in similar environments, more focused on coordination and administration.

The Manager Of Program Operations typically holds a higher level of responsibility, overseeing multiple programs and teams, while the Program Coordinator focuses on supporting and executing specific program activities. Both roles require relevant experience and skills, but the manager position involves strategic planning and leadership.

What are the key skills and qualifications needed to thrive as a Manager of Program Operations, and why are they important?

To excel as a Manager of Program Operations, a strong background in project management, budgeting, and process improvement is essential, usually supported by a bachelor's degree in business, operations management, or a related field. Familiarity with tools such as Microsoft Project, ERP systems, and PMP certification is often expected. Outstanding organizational, leadership, and communication skills help drive team performance and stakeholder alignment. These skills are vital for ensuring efficient program delivery, resource optimization, and achievement of organizational goals.
What are popular job titles related to Manager Of Program Operations jobs in Rhode Island? For Manager Of Program Operations jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Manager Of Program Operations jobs in Rhode Island look for? The top searched job categories for Manager Of Program Operations jobs in Rhode Island are:
Manager Of Program Operations jobs near you
People Programs Lead - People Services

People Programs Lead - People Services

Insurance Office of America

Cranston, RI

Full-time

Medical, Retirement

Posted 17 days ago

Insurance Office Of America rating

8.9

Company rating: 8.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

43rd of 278 rated insurance

Job description

Description

Job Description:

Title: People Programs Lead – People Services 

Fully Remote: candidates in Eastern or Central Time Zones
Required: Bachelor's Degree and experience in program coordination, talent development, training, and/or education
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: The People Programs Lead is responsible for the successful planning, coordination, execution, and measurement of enterprise People Services programs. This role partners closely with leadership, internal teams, and external vendors to deliver high-quality, consistent experiences across talent development, leadership development, culture initiatives, employee engagement, onboarding, and performance management programs. This position serves as the operational engine behind People Services initiatives ensuring programs are effectively scheduled, communicated, and executed, while continuously improving program quality and participant experience. The People Programs Lead plays a critical role in scaling programs to support organizational growth and foster alignment with IOA’s culture and strategic priorities.

Key Responsibilities: 

Program Planning & Execution 

  • Successfully manage all aspects of assigned People Services programs, including planning, coordination, execution, and follow-up 

  • Develop, maintain, and execute a master schedule/calendar for all programs, ensuring alignment across initiatives and audiences 

  • Build and manage detailed program project plans, tracking milestones, timelines, and deliverables 

  • Coordinate program logistics including scheduling, participant enrollment, materials, and delivery format (in-person, virtual, hybrid) 

Participant Experience & Program Delivery 

  • Manage end-to-end participant experience, including communications, registration, confirmations, and follow-up 

  • Ensure consistency and quality across all program experiences, identifying opportunities to enhance engagement and effectiveness 

  • Partner with facilitators and content owners to ensure seamless delivery of programs 

  • Support or lead facilitation for select programs as needed 

Communications & Program Promotion 

  • Develop and execute communication and marketing plans for programs in partnership with Marketing & Communications 

  • Build awareness and engagement across IOA through timely and effective communication 

  • Create and distribute program-related materials, updates, and resources 

Learning Systems & Program Operations 

  • Execute the setup, coordination, and tracking of programs within our LMS 

  • Partner with training and development to ensure learning experiences are accurately implemented, delivered and/or reflected within the system 

  • Maintain data accuracy and consistency for all program-related activity and reporting 

  • Collaborate to continuously enhance how systems and tools support scalability, reporting, and participant experience 

Data, Reporting & Continuous Improvement 

  • Track enrollment, completion, and program effectiveness metrics 

  • Prepare and distribute program reports, dashboards, and insights for stakeholders 

  • Gather participant feedback and evaluate program outcomes 

  • Identify trends and recommend improvements to enhance program impact and scalability 

Partnerships & Stakeholder Collaboration 

  • Serve as primary point of contact for external vendors related to program delivery and logistics 

  • Coordinate scheduling and delivery expectations 

  • Partner with key stakeholders:  

  • People Services Leadership & Business Partners 

  • Training & Development 

  • People Analytics 

  • Maintain strong relationships to ensure alignment and successful program execution 

Operational Excellence & Process Improvement 

  • Standardize processes, tools, and workflows across programs to support efficiency and scalability 

  • Maintain and improve systems used for program tracking, scheduling, and reporting 

  • Proactively identify and implement process improvements to enhance effectiveness and reduce administrative burden 

Other Responsibilities 

  • Maintain frequent, transparent communication regarding workload, priorities, and program status 

  • Deliver outstanding service, ensuring responsiveness and proactive support for leaders and participants 

  • Demonstrate a strong alignment with IOA core values and IOA behaviors contributing to a positive team culture 

  • Perform other duties as assigned 

Qualifications and Experience: 

  • Bachelor’s degree (required). Preferred in Human Resources, Organizational Development, Business, Communications, Education or related field

  • 5+ years of experience in program coordination, talent development, training, or related fields 

  • Strong experience managing multiple projects or programs simultaneously 

  • Excellent organizational, project management, and time management skills 

  • Exceptional interpersonal and communication skills 

  • Experience working with learning management systems (LMS), reporting tools, and Microsoft Office Suite, with experience leveraging Workday to support program execution, tracking, and reporting preferred. 

  • Ability to bring structure, organization, and consistency across multiple programs 

  • Strong attention to detail while managing multiple priorities 

  • Ability to analyze data and translate insights into actionable recommendations 

  • Strong collaboration skills with the ability to work across functions and levels of the organization 

  • Energetic self-starter with a strong work ethic and commitment to excellence 

  • Positive, service-oriented mindset with a focus on continuous improvement 

What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is $70,000.00 - $85,000.00 annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Summary

The People Programs Lead is responsible for the successful planning, coordination, execution, and measurement of enterprise People Services programs. This role partners closely with leadership, internal teams, and external vendors to deliver high-quality, consistent experiences across talent development, leadership development, culture initiatives, employee engagement, onboarding, and performance management programs. This position serves as the operational engine behind People Services initiatives ensuring programs are effectively scheduled, communicated, and executed, while continuously improving program quality and participant experience. The People Programs Lead plays a critical role in scaling programs to support organizational growth and foster alignment with IOA’s culture and strategic priorities.

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