Manager Of Operations Jobs in Racine, WI (NOW HIRING)

ABOUT MUELLER COMMUNICATIONS

Mueller Communications is a full-service communications, public relations and marketing firm based in Milwaukee. For more than 40 years, we've helped organizations, leaders and influencers tell their stories and amplify their impact through media relations, public affairs, crisis communications, creative, and digital services. Today, our team of nearly 50 professionals serves clients across industries, and we're proud that many of our senior staff have called Mueller home for a decade or more.

With integrity at the heart of everything we do, our team of strategic communicators and problem solvers is committed to doing right by our clients, our community and each other.

THE OPPORTUNITY

Mueller Communications is seeking a part-time Manager of People to own the full employee experience at our firm from the moment a candidate first hears about Mueller through every milestone of their career with us. This is a multi-faceted role for someone who wants to help identify, recruit, retain and support a growing, talented and diverse team.

Reporting directly to our Co-CEOs, you'll be a trusted advisor to firm leadership and a steady, caring presence for every person on our team.

OUR PHILOSOPHY ON PEOPLE

At a lot of companies, HR functions a bit like a police department: an office people mostly interact with when something's gone wrong, or when they're in some kind of trouble. That's not how we think about this role at Mueller.

Our people are talented, dedicated professionals. So instead, we think of this role more like the Red Cross: here to help in times of need, to care and to guide people to career milestones, to show up for people during life's harder moments, and just as often, to be in their corner cheering them on toward their next success.

If that's the kind of impact you want to have on people's working lives, we'd love to talk to you!

WHAT YOU’LL BE DOING

Talent Acquisition & Onboarding

• Own the full recruiting lifecycle: sourcing, screening, interviewing and extending offers for open roles across the firm
• Build and maintain relationships with universities, professional associations and other talent pipelines
• Design and lead a thoughtful onboarding experience so every new hire feels prepared, welcomed and set up to succeed

Performance Management

• Administer our performance management system and lead the annual and mid-year review cycles
• Support managers in delivering clear, constructive feedback and in calibrating performance across the firm
• Help maintain and evolve job descriptions and career-level expectations as the firm grows

Culture & Engagement

• Serve as a steward of Mueller's culture, values and employee engagement
• Participate in a team that plans and executes recognition moments (anniversaries, promotions, life milestones) that make people feel seen
• Keep a pulse on team morale, and proactively flag and address concerns before they become problems

HR Operations & Compliance

• Manage day-to-day HR operations, including compensation administration and benefits coordination, in partnership with our PEO
• Maintain accurate employee records and ensure the firm stays current on employment law and best practices
• Serve as a confidential, trusted resource for staff questions and concerns

QUALIFICATIONS THAT WILL MAKE YOU STAND OUT

• 7-10+ years of experience in HR, people operations, or talent management (agency or professional services experience is a plus)
• A genuine passion for helping people grow and do their best work
• Strong emotional intelligence, discretion and the judgment to know when to guide, when to listen and when to act
• Excellent organizational skills and comfort managing multiple priorities in a fast-paced environment
• Experience with HRIS / performance management platforms is a plus
• A bachelor's degree or equivalent professional experience

WHY YOU’LL LOVE WORKING HERE

• Total Rewards offering that includes a competitive salary, 401(k) and profit-sharing, bonuses, and comprehensive health and wellness benefits
• Award-winning culture that earned us Milwaukee Business Journal’s Best Place to Work 7 years running (2020 - 2026)
• Beautiful newly-renovated modern workspace perfected for collaboration
• Flexible hybrid working model that prioritizes work/life balance so you can live your best life at work and at home
• Emphasis on professional development that includes paid membership in professional associations, internal lunches to support company growth and other career ambitions
• One-of-a-kind concierge program dedicated to help the entire Mueller team discover an improved sense of workplace satisfaction, celebration, and organization
• Regular Happy Hours and company outings to socialize with colleagues, have fun, and strengthen the team.
• Fully stocked kitchen so no one ever has to skip breakfast or lunch to meet their deadlines