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Manager Of Operations Jobs in Chepachet, RI (NOW HIRING)

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Operations Manager

Providence, RI

Operations Manager At Crown Supply Co., Inc., we believe that strategic management can amplify ... Lead and mentor a team of 20+, increasing productivity metrics by at least 20% within the first six ...

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Manager Of Operations information

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$35.1K

$71.8K

$134K

How much do manager of operations jobs pay per year?

As of Sep 2, 2026, the average yearly pay for manager of operations in Chepachet, RI is $71,774.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $87,700.00 per year, depending on experience, location, and employer.

How does a manager of operations collaborate with other departments to drive organizational success?

A Manager of Operations regularly works cross-functionally with teams such as finance, human resources, and sales to ensure smooth business processes and alignment with company goals. This often involves coordinating project timelines, optimizing resource allocation, and facilitating communication between departments to address operational challenges. By fostering strong interdepartmental relationships, Managers of Operations help identify bottlenecks, implement process improvements, and support strategic initiatives that contribute to organizational growth. Effective collaboration is key to maintaining efficiency and meeting performance targets.

What are the key skills and qualifications needed to thrive as a manager of operations, and why are they important?

To thrive as a Manager of Operations, you need strong leadership, analytical, and organizational skills, often supported by a bachelor’s degree in business or a related field. Familiarity with enterprise resource planning (ERP) systems, project management software, and process improvement methodologies like Six Sigma is typically required. Excellent communication, problem-solving, and team-building abilities help drive performance and manage cross-functional teams effectively. These skills ensure efficient operations, strategic alignment, and the achievement of organizational goals.

How much does a manager of operations get paid?

The average salary for a manager of operations typically ranges from $70,000 to $130,000 annually, depending on industry, location, experience, and company size. Many managers in this role also receive bonuses and benefits, and strong leadership and organizational skills are essential for success.

How much is a manager of operations paid?

The average salary for a manager of operations typically ranges from $70,000 to $120,000 annually, depending on industry, location, and experience. Salaries can vary based on company size and specific responsibilities, with higher pay often associated with larger organizations or those requiring specialized skills such as project management or data analysis.

Is a manager of operations a high paying job?

A manager of operations is generally considered a well-paying role, with salaries often exceeding average wages depending on the industry, company size, and location. The position typically requires strong leadership, organizational skills, and experience in process management or logistics.

What does a manager of operations do?

A manager of operations oversees daily business activities to ensure efficiency and productivity. They coordinate departments, develop processes, manage budgets, and implement strategies to meet organizational goals, often using tools like project management software. Strong leadership, communication, and problem-solving skills are essential for this role.
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The most popular types of Of Operations jobs in Chepachet, RI are:

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Cities near Chepachet, RI with the most Manager Of Operations job openings:

Manager Of Operations jobs near you
Infographic showing various Manager Of Operations job openings in Chepachet, RI as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $71,774 per year, or $34.5 per hour.

Manager of Collections

Encore Fire Protection

Pawtucket, RI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 29 days ago

Encore Fire Protection rating

6.7

Company rating: 6.7 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

30th of 37 rated health and safety providers

Job description

Who We Are
At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day.
Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen.
The Opportunity
The Manager, Collections is responsible for leading Encore's collections function during a period of significant organizational growth and transformation. This role directly oversees a team of AR Team Leads, each managing a pod of AR Collectors, and is accountable for driving collections' performance and reducing Days Sales Outstanding (DSO) across a high-volume, decentralized customer base.
This is a high-visibility role with direct impact on Encore's financial performance. The ideal candidate is an experienced collections leader with a track record of building teams, driving results, and implementing the operational discipline needed to move the needle on aged AR.
Key Responsibilities
Team Leadership & Development
  • Directly manage 4-5 AR Team Leads, each overseeing a pod of AR Collectors, providing coaching, accountability, and day-to-day direction.
  • Set clear performance expectations, monitor individual and team output, and conduct regular one-on-ones and performance reviews.
  • Drive a culture of urgency, accountability, and continuous improvement across the collections team.
  • Support onboarding and development of temporary collector staff as the team scales during the aged AR remediation sprint.
  • Identify high-potential team members and create development opportunities to build long-term bench strength.

Collections Performance & Execution
  • Own collections outcomes across assigned customer portfolios, including aged AR reduction, DSO improvement, and overall collections performance.
  • Monitor collections activity at the pod and individual level; identify underperforming accounts and drive escalation strategies.
  • Oversee prioritization of collector workloads, ensuring high-balance and high-risk accounts receive appropriate focus.
  • Manage escalation pathways including customer disputes, promise-to-pay follow-through, lien filing coordination, and agency referrals.
  • Track and report on weekly and monthly collections KPIs to the Director of Accounts Receivable and senior leadership.

Process & Technology
  • Serve as a key user and process owner within Esker, ensuring collectors follow established workflows and automation is leveraged effectively.
  • Identify gaps in collector guidelines, escalation procedures, and follow-up cadences; implement improvements in partnership with AR leadership.
  • Partner with the Manager, AR Operations to align collections activity with billing accuracy, dispute resolution, and customer portal compliance.
  • Support continuous improvement initiatives targeting invoice quality, dispute root-cause reduction, and collector productivity.

Customer Engagement & Dispute Resolution
  • Serve as a senior point of escalation for complex or high-balance customer disputes, coordinating resolution with branch operations and billing teams.
  • Maintain a customer-first approach throughout the collections process, balancing urgency with relationship preservation.
  • Ensure collectors document all customer interactions, commitments, and dispute details accurately within Esker.

Reporting & Cross-Functional Collaboration
  • Prepare and present collections performance reporting to AR leadership, including aging analysis, collection trends, and collector-level scorecards.
  • Collaborate with branch operations, project management, and finance stakeholders to resolve root causes of non-payment.
  • Partner with the Director of Accounts Receivable on strategic initiatives including AR transformation, location-level performance improvement plans, and vendor management.

What You Bring to the Table
  • 5+ years of experience in accounts receivable or collections, with at least 2+ years in a management role overseeing a team of collectors or team leads.
  • Demonstrated track record of driving measurable improvements in DSO, aged AR reduction, or collections recovery in a high-volume environment.
  • Experience leading collections operations in a decentralized, multi-location, or field services business strongly preferred.
  • Proficiency with collections management platforms (Esker experience a plus) and Microsoft Office Suite, particularly Excel.
  • Strong analytical skills with the ability to interpret AR aging reports, identify trends, and translate data into action plans.
  • Excellent leadership, communication, and interpersonal skills with the ability to motivate and manage a large team through change.
  • Ability to manage competing priorities in a fast-paced environment and maintain focus on high-impact activities.
  • Bachelor's degree in accounting, finance, business, or a related field preferred; equivalent experience considered.

Beyond the Paycheck
At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect:
  • Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team.
  • Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work.
  • Flexible Dress Code: Upon joining, you'll receive branded Encore swag, and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it.
  • People-Focused Culture: We know our greatest strength is our people. That's why we've built a culture that encourages experimentation, learning, and improving together. You'll have the space to share your ideas and help shape a company that is constantly growing.
  • Tools for Success: Access to leading-edge web-based productivity tools.
  • Health and Wellness: Comprehensive medical, dental, and vision coverage to keep you and your family healthy.
  • Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
  • Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.

EEO Statement
Encore Fire Protection is an Equal Opportunity Employer.
Encore Fire Protection is an E-Verify Employer.
As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.

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