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Manager Of Customer Success Jobs in Rialto, CA (NOW HIRING)

... customers. Supports and maintains regulatory requirements for staff competency assessment. Manages ... We believe that diversity and inclusion among our teammates is critical to our success. About ...

Manager of Education

Corona, CA · On-site

$56.37 - $84.55/hr

... customers. Supports and maintains regulatory requirements for staff competency assessment. Manages ... We believe that diversity and inclusion among our teammates is critical to our success. About ...

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Lead carrier and customer negotiations while ensuring margin integrity and cost-effective ... Required Qualifications & Skills * 5+ years of progressive Logistics/Distribution management ...

Manager of Surgical Services

Corona, CA · On-site

$117K - $175K/yr

The Manager of OR/Surgical Services provides initial oversight and staff scheduling for the Pre ... We believe that diversity and inclusion among our teammates is critical to our success. Notice: At ...

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Manager Of Customer Success information

See Rialto, CA salary details

$32.6K

$83.3K

$140.4K

How much do manager of customer success jobs pay per year?

As of Aug 21, 2026, the average yearly pay for manager of customer success in Rialto, CA is $83,295.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,700.00 and $99,300.00 per year, depending on experience, location, and employer.

What does a manager of customer success do?

A Manager of Customer Success leads a team focused on ensuring that customers achieve their desired outcomes while using a company’s products or services. They develop strategies to improve customer satisfaction, retention, and loyalty, often by overseeing onboarding, support, and engagement initiatives. This role also involves analyzing customer feedback, identifying opportunities for improvement, and collaborating with other departments such as sales and product development to address customer needs. Ultimately, the Manager of Customer Success aims to create long-term, positive relationships with clients to drive business growth.

What are the key skills and qualifications needed to thrive as a manager of customer success, and why are they important?

To thrive as a Manager of Customer Success, you need expertise in customer relationship management, data analysis, and a strong understanding of customer lifecycle strategies, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer success tools such as Gainsight, and data visualization software is typically required. Exceptional communication, leadership, and problem-solving abilities distinguish top performers in this role. These skills and qualifications are crucial for driving customer satisfaction, retention, and overall business growth.

How does a manager of customer success typically collaborate with sales and product teams to enhance the customer experience?

Managers of Customer Success frequently work closely with sales and product teams to ensure a seamless customer journey. They share customer feedback and insights with product teams to help guide feature development and improvements, and coordinate with sales to align expectations set during the sales process with ongoing support. This cross-functional collaboration helps deliver a consistent, positive experience for clients and often involves regular meetings, joint strategy sessions, and shared performance metrics. By fostering open communication, Customer Success Managers help bridge gaps between teams and advocate for the customer's voice within the organization.

What is the difference between Manager Of Customer Success vs Customer Success Specialist?

AspectManager Of Customer SuccessCustomer Success Specialist
Required CredentialsBachelor's degree, experience in customer success or account managementBachelor's degree, entry-level experience in customer support or success
Work EnvironmentOversees teams, develops strategies, manages customer relationshipsHandles customer inquiries, provides support, maintains customer satisfaction
Employer & Industry UsageUsed in SaaS, tech, and service industries for team leadership rolesCommon in customer support centers, SaaS companies, and client services

The Manager Of Customer Success typically leads teams, develops strategies, and manages customer relationships at a higher level. In contrast, a Customer Success Specialist focuses on direct customer support and satisfaction. Both roles require customer service skills, but the manager position involves leadership and strategic planning, while the specialist role emphasizes day-to-day customer interactions.

What do Manager Of Customer Success managers get paid?

Manager of Customer Success salaries typically range from $70,000 to $130,000 annually, depending on experience, industry, and location. Senior managers or those in high-demand sectors can earn higher compensation, often including bonuses and benefits. Compensation may also reflect skills in customer relationship management tools and leadership abilities.

What cities near Rialto, CA are hiring for Manager Of Customer Success jobs?

Cities near Rialto, CA with the most Manager Of Customer Success job openings:

Infographic showing various Manager Of Customer Success job openings in Rialto, CA as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $83,295 per year, or $40 per hour.

Director of Customer Technology Solutions

Quinn Company

Riverside, CA • On-site

$171K - $219K/yr

Full-time

Re-posted 10 days ago


Quinn Company rating

6.8

Company rating: 6.8 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

129th of 175 rated vehicle equipment hire


Job description

Overview

The opportunity

As Director of Customer Technology & Worksite Solutions, you'll lead Quinn's full ecosystem of Cat integrated machine technology, Trimble and SITECH grade control, VisionLink connected fleet, drone and geospatial tools, and emerging AI-enabled platforms - not just selling them, but architecting the strategy that drives real adoption across the entire customer lifecycle.

You'll directly manage Technology Sales Specialists, Operations, Service, and Technician teams - and partner deeply with Quinn's machine sales, rental, parts, and product support divisions to make technology a measurable value driver for every customer we serve.

Quinn Company is California's CAT dealer group trusted by construction, infrastructure, and industrial customers for over a century. We're at an inflection point in our technology division, and we're looking for the leader who will own what comes next.

Why Quinn

100+ years of stability

Southern California's trusted CAT dealer - a legacy built to last

A division at a turning point

Lead SITECH Pacific as construction technology redefines the jobsite

Caterpillar's full backing

Leverage the world's leading construction equipment brand and its technology ecosystem

Enterprise reach, local roots

Multi-location SoCal footprint 

Wages

Starting wage will depend on experience and education. $171,000 to $219,000

Responsibilities

What you'll lead
  • Integrated technology strategy across Cat, Trimble, drone/geospatial, and digital platforms
  • Customer onboarding from pre-delivery through full lifecycle adoption
  • Full P&L accountability for the SITECH division
  • Sales playbooks, training programs, and cross-divisional go-to-market alignment
  • KPIs spanning grade control activation, VisionLink engagement, CVA growth, and ecommerce adoption

Qualifications

What you bring
  • 10+ years in heavy equipment, construction tech, dealership operations, or digital fleet solutions
  • Senior management experience with cross-functional teams
  • Deep knowledge of telematics, grade control, connected fleet platforms, and adoption models
  • Proven P&L ownership and financial acumen
  • Ability to translate complex technology into clear customer value and inspire teams to do the same

If you want to build something that lasts, with a company that already has, this is the role.

Quinn is an Equal Opportunity Employer M/F/V/DV 

#LI-Onsite

Employment Type: FULL_TIME

What Quinn Company employees say

Pay

Benefits

Hours and flexibility

Workplace

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