Manager Of Computer Operations Jobs in Riverside, CA

The Organization

San Gabriel/Pomona Regional Center (SG/PRC) is a private, nonprofit agency contracted with the California Department of Developmental Services (DDS) to provide services and supports to individuals with intellectual and developmental disabilities. We proudly serve 30 cities across the Foothill, Pomona, and El Monte Health Districts within Los Angeles County. Our services span the full lifespan—from infants and toddlers, school-age children, and transition-age youth to adults and aging adults. At SG/PRC, our work is guided by compassion, collaboration, integrity, and a shared commitment to making a meaningful difference in the lives of the individuals and families we serve.

The Position

Under the general direction of the Division Manager of Early Childhood Development, the Manager of Early Childhood Development - Preschool provides strategic leadership to a team of dedicated Service Coordinators who manage a caseload of preschool children, ages 3-6, ensuring effective service delivery and high-quality, person-centered practices. The Manager promotes collaboration, drives continuous improvement, and advances the organization’s commitment to empowering the individuals and families served.

Essential Job Functions

• Provides direction and leadership to Service Coordinators, including effective coaching and supervision.
• Assigns individuals to Service Coordinators and oversees the service coordination process.
• Conducts monthly unit meetings as well as individual staff member supervision meetings.
• Interacts with vendors, individuals and/or family members or other personnel as required.
• Interact with community Head Start programs, preschools, SELPAs and school districts serving children ages 3-5, within our catchment area.
• Ensures compliance with agency standards, policies and procedures.
• Maintains effective performance tracking, evaluation of employees, identification of strengths and areas requiring further improvements.
• Approves expenditures of agency purchase of service funds.
• Participates in consultation committees.
• Serves on internal committees as assigned.
• Serves as a representative to other community agencies.
• Supports staff with Notices of Action (NOA).
• Supports staff with advocacy assistance training in educational services.
• Performs other job duties as deemed necessary.
• Participates in after-hours On Call Coverage for the agency.

Employment Standards

• A master's degree in social work or related field and three years of experience supporting individuals with developmental disabilities; or a bachelor’s degree and five years of relevant experience.
• A combination of training and supervisory experience that demonstrates the required knowledge and abilities may also qualify.

Knowledge and Abilities

• Demonstrated ability to provide effective supervision, coaching, and staff development.
• Working knowledge of Regional Center systems, policies, and procedures.
• Familiarity with medical and psychological terminology.
• Understanding of developmental assessments.
• Awareness of multicultural considerations in service delivery, family support needs, and available community resources.
• Strong ability to instruct, guide, and motivate staff toward high-quality service delivery.
• Ability to analyze complex issues and recommend effective, person-centered solutions.
• Excellent written and verbal communication skills.
• Proven adaptability and capacity to manage shifting priorities in a fast-paced environment.
• Strong critical thinking skills.
• Ability to apply sound judgment and de-escalate conflicts and disagreements.
• Strong teamwork and collaborative skills.

Physical Demands & Work Environment

• Primarily sedentary work performed in an office environment.
• Occasional driving to and from field visits and meetings.
• Ability to sit for extended periods and operate a computer and standard office equipment.
• Clear verbal communication in person and by phone.
• Occasional standing, walking, bending, and reaching to access files and supplies.
• Occasional lifting, pushing, or pulling of items up to 25 pounds.
• Adequate visual acuity to read documents, use a computer monitor for prolonged periods, and review detailed information.
• Work occurs in a typical office setting with standard lighting, temperature, and moderate noise levels.
• Employees are expected to follow safe and ergonomic work practices.
  

Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions.