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Manager Of Computer Operations Jobs in Ravena, NY

Thomas Pest Services

Director of Operations

Albany, NY · On-site

At Thomas Pest Services, pest management is how we achieve that. We are looking for a relationship ... Company vehicle and gas card; cell phone; company computer; company-paid uniforms. Time Off: Paid ...

Thomas-Pest-Services

Director of Operations

Albany, NY · On-site

$80 - $100/hr

At Thomas Pest Services, pest management is how we achieve that. We are looking for a relationship ... Company vehicle and gas card; cell phone; company computer; company-paid uniforms. Time Off: Paid ...

CDTA

Manager of Customer Service (Albany, NY)

Albany, NY · On-site

$84K - $104K/yr

The Manager of Customer Service is responsible for leading the design, implementation, and ... Analyze customer feedback, operational data, and performance metrics to identify trends and ...

Youth Dynamics

Operations Manager

Schenectady, NY

$42K - $64K/yr

Working knowledge of standard office procedures and technologies (phone, computer, printer ... in operations functions is highly recommended. * Collaborative management style and approach.

Youth Dynamics

Operations Manager

Schenectady, NY · On-site

$42/hr

Working knowledge of standard office procedures and technologies (phone, computer, printer ... in operations functions is highly recommended. * Collaborative management style and approach.

CVS Health

Operations Manager

Clifton Park, NY · On-site

$21 - $35/hr

We're building a world of health around every individual - shaping a more connected, convenient and ... Deductive reasoning ability, advanced analytical skills and computer skills. * Advanced ...

CVS Health

Operations Manager

Niskayuna, NY

$21 - $35/hr

We're building a world of health around every individual - shaping a more connected, convenient and ... Deductive reasoning ability, advanced analytical skills and computer skills. * Advanced ...

EōS Fitness

Operations Manager

Albany, NY · On-site

$65K/yr

The broad spectrum of responsibilities for the Operations Manager includes customer service ... Ability to access and operate company computer systems in order to prepare documents, enter data ...

Walgreens

Pharmacy Operations Manager

Albany, NY · On-site

Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

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Manager Of Computer Operations information

What are the typical challenges a manager of computer operations faces when overseeing a team in a large organization?

A Manager of Computer Operations in a large organization often navigates challenges such as balancing system uptime with necessary maintenance, coordinating between multiple IT teams, and ensuring consistent implementation of operational procedures. They may also need to address the complexities of integrating new technologies while minimizing disruptions to daily business processes. Effective communication, strong problem-solving skills, and a proactive approach to incident management are essential for successfully overcoming these challenges and maintaining smooth computer operations.

What are the key skills and qualifications needed to thrive as a manager of computer operations, and why are they important?

A Manager of Computer Operations oversees the daily functioning and efficiency of an organization's computer systems and IT infrastructure. They are responsible for managing a team of IT professionals, ensuring system reliability, coordinating maintenance, and implementing upgrades. This role also involves troubleshooting issues, maintaining data security, and developing operational policies to support business goals. Managers of Computer Operations often collaborate with other departments to align technology with organizational objectives.

What is the difference between Manager Of Computer Operations vs Network Operations Manager?

AspectManager Of Computer OperationsNetwork Operations Manager
CredentialsBachelor's in Computer Science or related field, certifications like CompTIA Network+ or Cisco CCNABachelor's in IT or related, certifications like Cisco CCNA, CCNP
Work EnvironmentData centers, IT departments, enterprise environmentsNetwork operations centers, enterprise networks, telecommunications
Industry UsageIT service providers, large corporations, government agenciesTelecommunications, internet service providers, large enterprises
Common Search/ComparisonYesYes

The Manager Of Computer Operations oversees overall IT systems, data centers, and infrastructure management, focusing on system stability and performance. The Network Operations Manager specializes in managing network infrastructure, ensuring connectivity, security, and network performance. While both roles require IT certifications and work in similar environments, their focus areas differ: one on broad computer operations, the other on network-specific tasks.

What does a manager of computer operations do?

A manager of computer operations oversees the daily functioning of an organization’s IT systems, including network infrastructure, servers, and data management. They coordinate technical staff, ensure system security, implement policies, and troubleshoot issues to maintain efficient and reliable computer operations.

What job categories do people searching Manager Of Computer Operations jobs in Ravena, NY look for?

The top searched job categories for Manager Of Computer Operations jobs in Ravena, NY are:

What cities near Ravena, NY are hiring for Manager Of Computer Operations jobs?

Cities near Ravena, NY with the most Manager Of Computer Operations job openings:

Manager Of Computer Operations jobs near you

Director of Operations

Thomas Pest Services

Albany, NY • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Director of Operations
THOMAS PEST SERVICES
Full-time | Exempt | Leadership TeamReports to
IntegratorLeadership role
Leadership TeamCompensation
$80,000-$100,000 + bonusOur Purpose
Building relationships and enhancing the lives around us is our passion. At Thomas Pest Services, pest management is how we achieve that. We are looking for a relationship-driven leader who can develop people, elevate execution, and foster meaningful relationships with our customers and teammates.Position Summary
The Director of Operations is the company's senior operational leader and a member of the Leadership Team. Reporting directly to the Integrator, this role translates the company vision into disciplined, measurable field execution. The Director leads the operations organization through the Entrepreneurial Operating System® (EOS®), ensuring the right people, processes, scorecards, and meeting rhythms are in place to deliver outstanding service, profitable growth, and a healthy company culture.
This is a hands-on leadership role. The Director is accountable for the performance and development of operations supervisors and their teams, including service quality, customer retention, labor, production, fleet, inventory, safety, and operational profitability.Core Responsibilities
Leadership Team & EOS
  • Serve as an active Leadership Team member, partnering with the Integrator and other leaders to execute the company vision and annual plan.
  • Lead, manage, and hold accountable the operations leadership team and their respective teams; model the company values in every interaction.
  • Own the Operations Scorecard and ensure weekly data is accurate, visible, and used to drive timely action.
  • Participate in and lead EOS meeting rhythms, including weekly Level 10 meetings, Same Page meetings, quarterly planning, and quarterly conversations.
  • Set and execute quarterly Rocks for Operations; identify, discuss, and solve Issues using EOS tools and a strong follow-through discipline.
  • Build and continuously improve the operations processes so they are documented, followed, measured, and improved.
Operational Excellence
  • Maintain high service standards across all accounts and resolve quality or customer-service concerns with urgency and care.
  • Lead route capacity, service timeliness, urgent-service, and cancellation processes with route and office leadership.
  • Develop supervisors and technicians through coaching, field observation, regular feedback, independent learning, and group training.
  • Ensure the field team delivers relationship-based pest management through stellar service delivery, clear communication, and professional conduct.
  • Maintain appropriate inventory levels at all locations; complete orders, evaluate products, and manage materials spend to budget.
  • Oversee fleet management: vehicle readiness, maintenance coordination, stocking, cleanliness, acquisition planning, and expense control.
  • Champion safety and compliance, including vehicle standards, PPE, equipment use, respirator-fit requirements, and applicable regulatory requirements.
Financial, Customer & Team Results
  • Own operational results and partner with the Integrator on department planning, forecasts, budgets, and corrective actions.
  • Manage direct labor, technician production, gross profit, service effectiveness, and retention in line with company targets.
  • Establish clear weekly department and individual goals; use scorecards and coaching to help supervisors achieve their team bonus performance.
  • Work with the Employee Experience Manager to ensure field staff progress through the company development program.
  • Partner with sales, customer service, office leadership, and finance to remove operational obstacles and create an exceptional customer experience.
Key Performance Indicators
The Director will own the Operations Scorecard and work with the Integrator to establish and maintain targets. Initial measures include:
  • Service effectiveness: 96% or higher
  • Monthly customer retention: 98% or higher
  • Direct labor: 23% or less
  • Gross profit: 52% or higher
  • Service timeliness: 40 or higher
  • Fleet, inventory, and maintenance expense: at or below budget
Qualifications
  • 5+ years of progressively responsible operations or service leadership experience, including leading leaders; pest management (a plus), route-based services, home services, facilities, or a similar field-service business is preferred.
  • Demonstrated success managing team performance, operating metrics, labor, production, customer retention, budgets, and margin.
  • Experience operating in EOS or a comparable accountability-driven management system is strongly preferred.
  • A servant-leader mindset: direct, humble, resourceful, organized, and committed to personal and professional growth.
  • Excellent written and verbal communication, strong judgment, and the ability to solve issues collaboratively and decisively.
  • Valid driver's license and driving record that meets company standards; ability to meet company safety, screening, and certification requirements.
  • Ability to safely perform occasional field observations in varied environmental conditions, including navigating ladders, roofs, crawlspaces, and attics, and lifting 50+ pounds when needed.
What You Get
Compensation: $80,000-$100,000 annually, depending on experience and leadership scope, plus bonus structure. Actual compensation will reflect qualifications, internal equity, and work location.
Benefits: Simple IRA with 3% match after one year; $400 toward health insurance, including dental and vision.
Perks: Company vehicle and gas card; cell phone; company computer; company-paid uniforms.
Time Off: Paid time off begins accruing on day one, plus paid holidays.
Training: Company-paid certification exams and renewals, comprehensive training, and ongoing development to keep you sharp and ahead of industry trends.
Thomas Pest Services is an EOE and drug-free workplace.

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