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Manager Of Computer Operations Jobs in Miami, FL

Museum of Ice Cream

Director of Operations

Miami, FL · On-site

Museum of Ice Cream is looking for our next Director of Operations to join our fun-filled team. You ... You can successfully manage people, processes, budgets and expenses effectively. You know how to ...

Museum of Ice Cream

Director of Operations

Miami, FL

Museum of Ice Cream is looking for our next Director of Operations to join our fun-filled team. You ... You can successfully manage people, processes, budgets and expenses effectively. You know how to ...

Museum of Ice Cream

Director of Operations

Miami, FL · On-site

Museum of Ice Cream is looking for our next Director of Operations to join our fun-filled team. You ... You can successfully manage people, processes, budgets and expenses effectively. You know how to ...

WorldVia

Senior Manager of Agency Development

Miami, FL · On-site +1

Identify operational gaps and build the processes, tools, and documentation needed to close them Technology, Data and Systems Oversight * Own optimization of WorldVia's CRM and reporting systems ...

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All JobsOf Computer Operations JobsManager Of Computer Operations JobsManager Of Computer Operations Jobs in Miami, FL

Manager Of Computer Operations information

See Miami, FL salary details

$96.1K

$144.5K

$169.4K

How much do manager of computer operations jobs pay per year?

As of Jul 27, 2026, the average yearly pay for manager of computer operations in Miami, FL is $144,505.00, according to ZipRecruiter salary data. Most workers in this role earn between $128,400.00 and $160,800.00 per year, depending on experience, location, and employer.

What is the difference between Manager Of Computer Operations vs Network Operations Manager?

AspectManager Of Computer OperationsNetwork Operations Manager
CredentialsBachelor's in Computer Science or related field, certifications like CompTIA Network+ or Cisco CCNABachelor's in IT or related, certifications like Cisco CCNA, CCNP
Work EnvironmentData centers, IT departments, enterprise environmentsNetwork operations centers, enterprise networks, telecommunications
Industry UsageIT service providers, large corporations, government agenciesTelecommunications, internet service providers, large enterprises
Common Search/ComparisonYesYes

The Manager Of Computer Operations oversees overall IT systems, data centers, and infrastructure management, focusing on system stability and performance. The Network Operations Manager specializes in managing network infrastructure, ensuring connectivity, security, and network performance. While both roles require IT certifications and work in similar environments, their focus areas differ: one on broad computer operations, the other on network-specific tasks.

Is ops manager higher than GM?

A Manager of Computer Operations typically oversees the daily functions of IT systems and infrastructure, while a General Manager (GM) has broader responsibilities for overall business operations. The hierarchy depends on the organization, but generally, a GM holds a higher-level executive role overseeing multiple departments, including IT, whereas an ops manager focuses specifically on operational technology functions.

What is the minimum salary of an operations manager?

The minimum salary for a manager of computer operations varies depending on experience, location, and industry, but entry-level positions typically start around $60,000 to $80,000 annually. More experienced managers with certifications and specialized skills can earn upwards of $100,000 or more per year.

What are Manager Of Computer Operations?

A Manager of Computer Operations oversees the daily functioning and efficiency of an organization's computer systems and IT infrastructure. They are responsible for managing a team of IT professionals, ensuring system reliability, coordinating maintenance, and implementing upgrades. This role also involves troubleshooting issues, maintaining data security, and developing operational policies to support business goals. Managers of Computer Operations often collaborate with other departments to align technology with organizational objectives.

What are the key skills and qualifications needed to thrive as a Manager of Computer Operations, and why are they important?

To thrive as a Manager of Computer Operations, you need a solid background in IT infrastructure, systems administration, and project management, often supported by a degree in computer science or a related field. Familiarity with network management tools, server virtualization platforms, and ITIL or CompTIA certifications is commonly expected. Strong leadership, problem-solving abilities, and excellent communication skills help you manage teams and coordinate with other departments. These skills ensure reliable technology operations, minimize downtime, and support organizational goals.

What does a computer operations manager do?

A computer operations manager oversees the daily functioning of an organization’s IT systems, including managing data centers, ensuring system reliability, and coordinating technical staff. They often use monitoring tools, implement security protocols, and develop procedures to maintain efficient and secure computer operations.

What are the typical challenges a Manager of Computer Operations faces when overseeing a team in a large organization?

A Manager of Computer Operations in a large organization often navigates challenges such as balancing system uptime with necessary maintenance, coordinating between multiple IT teams, and ensuring consistent implementation of operational procedures. They may also need to address the complexities of integrating new technologies while minimizing disruptions to daily business processes. Effective communication, strong problem-solving skills, and a proactive approach to incident management are essential for successfully overcoming these challenges and maintaining smooth computer operations.

Are MIS jobs in high demand?

Manager of Computer Operations roles, often related to MIS or IT management, are in high demand due to the increasing reliance on technology and data management in organizations. These positions require strong technical skills, knowledge of systems administration, and certifications such as ITIL or CompTIA, making them valuable in various industries.
What are popular job titles related to Manager Of Computer Operations jobs in Miami, FL? For Manager Of Computer Operations jobs in Miami, FL, the most frequently searched job titles are:
What job categories do people searching Manager Of Computer Operations jobs in Miami, FL look for? The top searched job categories for Manager Of Computer Operations jobs in Miami, FL are:
What cities near Miami, FL are hiring for Manager Of Computer Operations jobs? Cities near Miami, FL with the most Manager Of Computer Operations job openings:
Manager Of Computer Operations jobs near you
Infographic showing various Manager Of Computer Operations job openings in Miami, FL as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 13% Part Time, and 9% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $144,505 per year, or $69.5 per hour.
Director of Operations

Director of Operations

Museum of Ice Cream

Miami, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Museum Of Ice Cream rating

7.0

Company rating: 7.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

7th of 20 rated visitor attractions

Job description

Who We Are:
Museum of Ice Cream is an inclusive & immersive brand, designed to captivate your sweetest fantasy and sugar-filled daydreams online and IRL. At Museum of Ice Cream, we invite you to believe in the magic of creativity, to remind you that inclusive spaces do exist, and to show you that childlike wonder is worth savoring. In our world, ice cream is the agent of change and the vehicle to ignite the creative spirit that lives in all of us. Fueled by the power of imagination, MOIC is a universe of possibilities with tons of room for you to explore.
The Flavor Profile:
Museum of Ice Cream is looking for our next Director of Operations to join our fun-filled team. You are thoughtful and ambitious, confident in leading a team full of GMs, AGMs, and the remaining site management team. To be considered for this role, you are a through and through operator, who understands how to bring strategy to Site level and unlock operational excellence by coaching and developing talent, creating action plans and creating culture of performance and accountability. You are a hospitality and experience lover that lives for connection, next level engagement, magic moments and truly understands the power of imagination and connection! You have a strong background in strategy and execution, operations, finance, F&B and HR. You take great pride in delivering a memorable guest experience and maintaining a seamless operation. You must have led a multi unit operation portfolio (3-5 years minimum of minimum 5 sites+) and have been a GM or local director of operations for a 50+ person $7M + revenue box. You must be passionate about systems, processes and training. You are an effective coach and leader on the ground and can effectively manage complexities of operations in a moment from floor management to guest experience and complaint resolution. You must be able to work collaboratively across multiple stakeholders within organization and bring your experience and discipline to setting up new operational systems at the highest level of execution, communications, organization design and hospitality excellence.
What You Will Do:
As Director of Operations, you will have a strong operational background (preferably with understanding of F&B or willingness to learn) and be an inspiring leader who understands that training and developing your team is critical to the operation. You can successfully manage people, processes, budgets and expenses effectively. You know how to build to last strategically and how to execute and deliver results short term.
Your Day-to-Day:
CORE OPERATIONS
  • Portfolio leader who upholds best in class standards, processes and systems and develops portfolio level strategies to ensure an only at our award winning Museum of Ice Cream hospitality and connection experience
  • Hold accountability, coach, lead, and develop GMs and managers to ensure a culture that embodies anything is popsicle and inclusivity
  • Every day commitment to developing and leading a team that upholds the reputation, and brand integrity of MOIC
  • Hold accountability to KPIs, track and iterate in order to drive a quality and constantly innovating experience
  • Align and motivate your leaders to ensure revenue targets are met, sales goals achieved, new revenue streams can be added while optimizing labor hours, COGS and staffing levels
  • You demand quality and excellence from direct reports and their reports
  • Ensures labor and scheduling is executed to company expectations, practices and compliance and is achieved both in expected and unexpected business needs or turnover
  • You are working shoulder to shoulder with the Site management team to develop necessary skills and work cross-functionally to provide the right resources to improve the quality of hospitality, F&B and overall experience.
  • Ensuring peak holidays, weekends and peak seasons are optimized for staffing and hours to ensure revenue targets are met
  • Developing execution of SOPS and solutions for Increasing off season low peak revenues
  • Manage expenses and P&L of units
    • Unit and portfolio P&L
    • Particular attention to off season and low peak days and improving cost structure
    • COGS and P&L efficiencies

PROCESS:
  • Work with GMs to make sure systems and processes are being standardized and implemented consistently
  • Liaise with Talent Acquisition and GMs to ensure hiring standards and process is improved and expectations are set
  • Ensure standardization of onboarding for managers and employees at units and coordination with any HQ / HR involvement
  • Overseeing the recruitment of a team of managers responsible for over 50 employees in each location and ensuring that every employee is meeting standards, being coached or developed.
  • Ensuring training and quality control standards are put in place across all staff.
  • Maintain operational best practices, creating and partnering with People team and HQ OPS team on creation of guidebooks and handbooks for existing and all new cities.
  • Establishes quantitative and qualitative metrics, guidelines, and standards by which the company's efficiency and effectiveness can be evaluated; identifies opportunities for improvement.
  • Implements policies and procedures that will improve day-to-day operations.
  • Communicates and explains new directives, policies, or procedures to managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale.
  • Improves customer service and satisfaction through policy and procedural changes.
  • Leads coordination and integration of efforts among operations and cross-functional divisions to produce smoother workflow and more cost-effective business processes.

F&B PREFERENCE
  • Strong understanding of food and beverage operations to ensure excellence in standards in taste, visuals and health are achieved
  • Works directly with on-site management to ensure that day-to-day food and beverage operations are met and kept to MOIC standards
  • Monitor cost of goods and services, including but not limited to food, beverages and supply costs as well as labor to make sure budgets are always maintained
  • Ensures site teams have proper training on all equipment (cleaning, breakdown, set up, warranties)
  • Oversees all equipment purchases as well as training on equipment usage and maintenance

KEY PERFORMANCE INDICATORS 2026:
HOSPITALITY
  • CUSTOMER SPEND
    • Responsible for additional customer spend through add-ons, Retail and F&B through driving on site managers to perform exceptionally
  • NPS
    • Responsible to maintain NPS score at the targeted level on an ongoing basis, NPS score review will be done once every month, compared with COMP set and month over month
    • Google and Yelp review scores should be at 4.2 and above at the end of each quarter

PROFITABILITY
  • P&L
    • Responsible to maintain site profit margins on a monthly basis at or over budget (will be reviewed during monthly P&L Call)
  • PAYROLL
    • Responsible to maintain labor percentage at or below budget on a monthly basis (will be reviewed during monthly P&L Call)

Commandments:
  • Helps to Inspire the kid in all of our guests through ensuring that team is well trained and highly engaged
  • Has an "Anything is Popsicle" attitude in regards to Museum operations
  • Takes initiative within the Museum to ensure we are performing above standard and offering a world class experience

The salary range for this role is $130,000 - $160,000 USD dependent on experience, as well as an annual bonus and options. This individual can be located in either Miami, FL or Orlando, FL.
Requirements
The Necessities and Nice-to-Haves:
  • You have experience or degree in business, finance, marketing or hospitality
  • You have 5+ years of multi-unit management experience with a physical consumer-facing unit
  • You are a strong, diplomatic leader that is enthusiastic about bringing a team together to inspire others
  • You inspire authenticity and culture of connection, hospitality and team work
  • You are an experienced people manager and thrive in making connections
  • You understand how to manage through ambiguity and demonstrate effective change management
  • You have superior written and verbal communication skills
  • Bilingual Spanish preferred
  • Bonus: You love eating ice cream for breakfast, lunch and dinner and have experience with Slack, Google Suite, and ADP Time and Attendance

Benefits
  • Competitive pay
  • Annual bonus
  • 401(k)
  • Stock options
  • PTO and sick time
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Perks including Classpass, commuter discounts, employee assistance program, and, of course, unlimited ice cream
  • Employee development opportunities
  • 16 free museum tickets per year for friends and family, with free entry for self
  • 50% off retail products
  • Ability to advance within the organization

Museum of Ice Cream is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected class.

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