Manager Of Computer Operations Jobs in Laurel, MD

Introduction
If you are looking for an exciting career with great benefits, pension, generous leave, competitive salary, and the opportunity for advancement and professional growth, apply to join the DPSCS team today!
The Department of Public Safety and Correctional Services (DPSCS) is seeking dedicated candidates to fill important roles within our department. We are one of the largest departments in Maryland with nearly 12,000 employees and a budget of more than $1 billion. In order to fulfill our mission of promoting safety, we have increased security at our institutions while leading the way in innovative restorative justice projects that will help offenders reintegrate into society upon release.
As a member of the DPSCS team, you can have a fulfilling career, while also enjoying a wide range of benefits such as medical and dental coverage, paid time off (i.e. vacation, sick leave), becoming vested in the State pension, supplemental retirement options, and even joining the Maryland State Employees Credit Union.
GRADE
20
LOCATION OF POSITION
Baltimore City
6776 Reisterstown Road
Baltimore, MD 21215
This position will require moderate in-state travel to include in person visits at the 6 HRSD Operational Support Units.
POSITION DUTIES
This is a Management Service position and serves at the pleasure of the Appointing Authority.
The position provides managerial oversight to six regional operational support units andprovides leadership for Department's agency-wide program initiatives. The position manages all HR services within the state, providing guidance and direction to management, supervisors and employees. Additional responsibilities include:
Management of Operational Support Unit

• Coordinates review of all Workday Transactions utilizing reports and daily review of inbox and notifications.
• Provides monthly statistical reports on operational productivity.
• Utilizes HR metrics and analyzes data and develops strategy to improve personnel practices.
• Conducts semi-annual performance reviews. Addresses and corrects performance and behavioral issues and applies disciplinary action as appropriates.

Policy Administration and Guidance
Applies, interprets and counsels management regarding Maryland Statutes, Personnel Policies, Procedures, Rules and Regulations including but not limited to the following:

• State Personnel and Pensions
• COMAR Titles 10, 12 and 17
• Maryland Department of Budget and Management (DBM) policies
• Family and Medical Leave Act (FMLA)
• Reasonable Accommodations Policy and Procedure
• Classification and Compensation (NCP, Acting Capacity, Reclassification, Salary Exception)
• Injured Worker Insurance Fund (IWIF)/Workers Compensation Accident Leave and Temporary Total Disability (TTD)
• Employee Relations Disciplinary Actions/Grievances
• Union MOU
• Agency and Institutional Directives

Departmental Programs and Initiatives

• Serves as a departmental liaison with DBM for guidance on policy interpretation and implementation.
• Coordinates Departmental bi-annual Performance Evaluation Program to ensure compliance.
• Manages Departmental Onboarding process including in-person and remote orientation sessions.
• Manages departmental centralized email accounts and facilitates dissemination and completion of work product
• Manages the annual contractual renewal process ensuring timely completion and within budgetary guidelines.

MINIMUM QUALIFICATIONS
Applicants must meet all minimum qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.
Education: Bachelor's degree from an accredited college or university
Experience: Seven (7) years of progressively responsible professional HR experience (in Public Sector, Unionized, or 24/7 operational environment). Two (2) years must have included supervisory or managerial responsibility over HR staff in operational or service delivery functions within a large, complex organization.
DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
1. Experience managing high-volume HR operations efficiently while ensuring compliance, fiscal responsibility, and service delivery standards.
2. Experience evaluating workflow efficiencies, implementing internal controls, and balancing operational demands within established budget and staffing constraints.
SELECTION PROCESS
Resumes will not be accepted in lieu of a completed application. Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
BENEFITS
As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost.
CLICK ON THIS LINK FOR MORE DETAILS: STATE OF MARYLAND BENEFITS

• Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date)
• Annual Leave - ten (10) days of accumulated annual leave per year
• Sick Leave - fifteen (15) days of accumulated sick leave per year
• Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child
• Holidays - State employees also celebrate at least twelve (12) holidays per year
• Pension - State employees earn credit towards a retirement pension

FURTHER INSTRUCTIONS
Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be emailed to kimberly.banks@maryland.gov. Paper application materials must be received in our office by the closing date for the recruitment.
If you are submitting additional information, the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. If you are unable to upload, please email the requested information to Brittney.Liles1@maryland.gov referencing the recruitment number in the subject line. Only additional materials that are requested will be accepted for this recruitment.
For questions regarding this recruitment, please contact the Department of Public Safety and Correctional Services, HRSD-Recruitment Division at 410-585-3999.
Kimberly Banks
kimberly.banks@maryland.gov
If you are having difficulties with submitting your online application, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850.
We thank our Veterans for their service to our country.
People with disabilities and bilingual candidates are encouraged to apply.
As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.