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Manager Of Computer Operations Jobs in Fort Smith, AR

Manage and supervise Contractor support of day-to-day MTC operations and training * Scheduling and coordination of MTC resources and the training request process; and MTC task tracking Requirements ...

Manage and supervise Contractor support of day-to-day MTC operations and training * Scheduling and coordination of MTC resources and the training request process; and MTC task tracking Requirements:

Port Operations Manager

Van Buren, AR · On-site

$110K - $120K/yr

This position is part of the operations management team and is responsible for directing the supervision of the dock and terminal operations. * Manages the availability of equipment, supervision, and ...

Port Operations Manager

Van Buren, AR · On-site

$110K - $120K/yr

This position is part of the operations management team and is responsible for directing the supervision of the dock and terminal operations. * Manages the availability of equipment, supervision, and ...

Computer Field Technician

Fort Smith, AR

$18.25 - $22.25/hr

ETs and FCs form the backbone of a ship's Combat Systems department aboard carriers, cruisers ... operations; progressive responsibility as you qualify on systems, earn Navy Enlisted ...

Computer Field Technician

Booneville, AR

$16 - $19.25/hr

ETs and FCs form the backbone of a ship's Combat Systems department aboard carriers, cruisers ... operations; progressive responsibility as you qualify on systems, earn Navy Enlisted ...

Computer Field Technician

Barling, AR

$17.75 - $21.75/hr

ETs and FCs form the backbone of a ship's Combat Systems department aboard carriers, cruisers ... operations; progressive responsibility as you qualify on systems, earn Navy Enlisted ...

Computer Field Technician

Arkoma, OK

$18.50 - $22.25/hr

ETs and FCs form the backbone of a ship's Combat Systems department aboard carriers, cruisers ... operations; progressive responsibility as you qualify on systems, earn Navy Enlisted ...

Computer Field Technician

Ozark, AR

$16.75 - $20.25/hr

ETs and FCs form the backbone of a ship's Combat Systems department aboard carriers, cruisers ... operations; progressive responsibility as you qualify on systems, earn Navy Enlisted ...

Computer Field Technician

Sallisaw, OK

$16 - $19.25/hr

ETs and FCs form the backbone of a ship's Combat Systems department aboard carriers, cruisers ... operations; progressive responsibility as you qualify on systems, earn Navy Enlisted ...

Computer Field Technician

Greenwood, AR

$17 - $20.50/hr

ETs and FCs form the backbone of a ship's Combat Systems department aboard carriers, cruisers ... operations; progressive responsibility as you qualify on systems, earn Navy Enlisted ...

Computer Field Technician

Heavener, OK

$15.25 - $18.25/hr

ETs and FCs form the backbone of a ship's Combat Systems department aboard carriers, cruisers ... operations; progressive responsibility as you qualify on systems, earn Navy Enlisted ...

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Manager Of Computer Operations information

What are the typical challenges a manager of computer operations faces when overseeing a team in a large organization?

A Manager of Computer Operations in a large organization often navigates challenges such as balancing system uptime with necessary maintenance, coordinating between multiple IT teams, and ensuring consistent implementation of operational procedures. They may also need to address the complexities of integrating new technologies while minimizing disruptions to daily business processes. Effective communication, strong problem-solving skills, and a proactive approach to incident management are essential for successfully overcoming these challenges and maintaining smooth computer operations.

What are the key skills and qualifications needed to thrive as a manager of computer operations, and why are they important?

A Manager of Computer Operations oversees the daily functioning and efficiency of an organization's computer systems and IT infrastructure. They are responsible for managing a team of IT professionals, ensuring system reliability, coordinating maintenance, and implementing upgrades. This role also involves troubleshooting issues, maintaining data security, and developing operational policies to support business goals. Managers of Computer Operations often collaborate with other departments to align technology with organizational objectives.

What is the difference between Manager Of Computer Operations vs Network Operations Manager?

AspectManager Of Computer OperationsNetwork Operations Manager
CredentialsBachelor's in Computer Science or related field, certifications like CompTIA Network+ or Cisco CCNABachelor's in IT or related, certifications like Cisco CCNA, CCNP
Work EnvironmentData centers, IT departments, enterprise environmentsNetwork operations centers, enterprise networks, telecommunications
Industry UsageIT service providers, large corporations, government agenciesTelecommunications, internet service providers, large enterprises
Common Search/ComparisonYesYes

The Manager Of Computer Operations oversees overall IT systems, data centers, and infrastructure management, focusing on system stability and performance. The Network Operations Manager specializes in managing network infrastructure, ensuring connectivity, security, and network performance. While both roles require IT certifications and work in similar environments, their focus areas differ: one on broad computer operations, the other on network-specific tasks.

What does a manager of computer operations do?

A manager of computer operations oversees the daily functioning of an organization’s IT systems, including network infrastructure, servers, and data management. They coordinate technical staff, ensure system security, implement policies, and troubleshoot issues to maintain efficient and reliable computer operations.

What are popular job titles related to Manager Of Computer Operations jobs in Fort Smith, AR?

For Manager Of Computer Operations jobs in Fort Smith, AR, the most frequently searched job titles are:

What job categories do people searching Manager Of Computer Operations jobs in Fort Smith, AR look for?

The top searched job categories for Manager Of Computer Operations jobs in Fort Smith, AR are:

What cities near Fort Smith, AR are hiring for Manager Of Computer Operations jobs?

Cities near Fort Smith, AR with the most Manager Of Computer Operations job openings:

Senior Manager of Enterprise Technologies

Summit Utilities Inc

Fort Smith, AR • On-site

Full-time

Medical, Dental, Vision

Posted 5 days ago


Job description

Join our growing team and discover why Summit Utilities, Inc. continues to earn national and regional recognition as an employer of choice. Our recognitions include Best Places to Work in Maine (2019–2025); Best Places to Work in Arkansas (2020, 2023, 2025); Best Places to Work in Oklahoma (2022–2025); Best Places to Work in Missouri (2023 and 2026); Best Places to Work in Colorado (2025); Forbes America’s Best Small Employers (2023); and, most recently, Proud and Purposeful Employer (2026).

Summit is a growing natural gas utility providing safe, reliable, and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers, and the communities where we live. We aim to bring warmth and energy to everything we do.

We have an exciting opportunity for a Senior Manager of Enterprise Technologies (SGL38). This role may be hybrid-based in one of our offices in Arkansas or Oklahoma; or remote in Texas.

POSITION SUMMARY

The Senior Manager of Enterprise Technologies is a senior IT leadership role responsible for the overall technology direction, stability, security, and evolution of the company’s enterprise application and platform landscape. This position provides strategic oversight and day-to-day leadership across ERP platforms (SAP and Oracle), custom applications, SaaS solutions, integrations, APIs, cloud technologies, architecture, and application support functions.

This role serves as a key technology authority for enterprise system architecture and platform decisions, ensuring solutions are secure, performant, scalable, supportable, and aligned with business priorities and regulatory requirements typical of a natural gas utility. The Senior Manager partners closely with IT leadership, functional leaders, cybersecurity, infrastructure, external vendors, and business stakeholders to establish best practices for system architecture, software delivery, integration design, platform management, operational excellence, and technology governance.

The position provides leadership across the software development lifecycle, custom application delivery, integration strategy, cloud and SaaS platform management, technology modernization, and enterprise application lifecycle planning. Experience with ERP platforms is important, and SAP experience is preferred.

This role is ideal for a leader who combines broad enterprise technology expertise with strong people leadership, a forward-looking mindset, and a practical understanding of how technology enables business operations. A strong customer service-oriented mindset is essential, and experience in the utilities sector is preferred.

PRIMARY DUTIES AND RESPONSIBILITIES

Leadership & People Management

  • Provide leadership, coaching, and performance management for teams responsible for enterprise applications, custom development, platform administration, integrations, system architecture, and application support.
  • Establish clear priorities, expectations, and accountability across technical and delivery teams to ensure consistent, high-quality outcomes.
  • Support professional development through mentoring, skills advancement, and career pathing aligned with evolving enterprise technologies.
  • Promote a collaborative culture between architecture, development, cybersecurity, infrastructure, operations, vendors, and business partners to ensure cohesive solution delivery.

Enterprise Technology Architecture & Governance

  • Own and evolve the enterprise technology architecture strategy for SAP and Oracle ERP platforms, custom applications, cloud services, SaaS platforms, integrations, APIs, and related business systems.
  • Define and enforce architectural standards, design principles, and technology governance for new solutions, enhancements, integrations, and custom development.
  • Lead technical and architectural reviews to ensure alignment with enterprise standards, security expectations, performance needs, scalability, maintainability, and regulatory compliance.
  • Balance innovation and extensibility with long-term supportability, operational stability, cost effectiveness, and risk management.

Application Development & Software Delivery

  • Provide strategic direction and oversight for custom application development, workflow automation, configuration, enhancements, and platform extensions across enterprise systems.
  • Establish governance for the software development lifecycle, including requirements, solution design, development, testing, deployment, release management, and production support.
  • Ensure development practices follow secure coding standards, code quality expectations, performance best practices, documentation standards, and deployment controls.
  • Guide decisions on application modernization, technical debt reduction, reusable components, clean architecture, and appropriate use of low-code, cloud-native, and platform-native capabilities.

ERP, SaaS & Platform Operations

  • Oversee platform operations for ERP systems, SaaS applications, and enterprise technology platforms, including environment management, release planning, upgrades, patching, monitoring, and system refreshes where applicable.
  • Ensure system availability, performance stability, disaster recovery readiness, and operational resilience across supported enterprise systems.
  • Drive proactive performance optimization, capacity planning, lifecycle management, and service improvement in coordination with development, infrastructure, cybersecurity, vendors, and business teams.
  • Define and track operational metrics to assess system health, service quality, platform effectiveness, and support performance.

Integrations, APIs & Data Connectivity

  • Provide oversight for enterprise integration architecture, middleware, APIs, data exchange patterns, and connectivity between ERP, SaaS, custom, and third-party platforms.
  • Establish standards and governance for integration design, API management, data movement, monitoring, error handling, security, and lifecycle management.
  • Ensure enterprise applications operate as a connected technology ecosystem that supports end-to-end business processes and reliable data flow.
  • Guide modernization of legacy integrations and adoption of scalable, secure, and supportable integration capabilities.

Security, Risk & Compliance

  • Oversee application and platform security concepts, including access governance, role design, identity and access management considerations, secure development practices, and segregation-of-duties awareness where applicable.
  • Ensure security considerations are embedded in architecture, development, integrations, platform administration, and operational support processes.
  • Partner with cybersecurity, audit, compliance, and risk management teams to support reviews, remediation activities, control improvements, and audit readiness.
  • Promote technology governance practices that support regulatory requirements, operational resilience, and continuous improvement.

Enterprise Architecture & Collaboration

  • Guide enterprise architecture practices related to enterprise platforms, custom applications, cloud services, and integration with non-core systems.
  • Ensure technology solutions align with enterprise architecture principles, business capabilities, cybersecurity expectations, and long-term roadmaps.
  • Contribute to IT roadmaps, platform strategies, modernization plans, and investment recommendations that align technology capabilities with business strategy.

Vendor & Stakeholder Partnership

  • Act as a senior technical point of contact for software vendors, system integrators, managed service providers, cloud partners, and development partners.
  • Provide technical oversight of vendor-delivered implementations, integrations, configurations, and custom development to ensure adherence to architecture, security, quality, and supportability standards.
  • Communicate technology risks, tradeoffs, dependencies, and recommendations clearly to IT leadership, business stakeholders, and external partners.

Future Evolution & Innovation

  • Lead evaluation and adoption of new enterprise technology capabilities, including cloud services, automation, analytics, AI-enabled solutions, integration tools, platform-native capabilities, and application modernization approaches.
  • Define architectural guardrails for introducing new and advanced capabilities within enterprise systems and custom applications.
  • Monitor ERP, SaaS, cloud, cybersecurity, and application development trends to guide long-term platform and technology strategy.
  • Evaluate SAP capabilities and roadmap items where relevant; (SAP experience is preferred but not required.)
  • Extensive experience leading enterprise applications, ERP platforms, custom application development, technology architecture, integrations, cloud technologies, SaaS platforms, or related IT functions.
  • Demonstrated leadership experience managing technical teams responsible for enterprise platforms, application development, integrations, architecture, security coordination, and support services.
  • Experience governing and managing the software development lifecycle, including requirements, design, development, testing, deployment, release management, and production support.
  • Deep understanding of enterprise architecture, system integrations, APIs, cloud architecture, application security concepts, identity and access considerations, and technology governance practices.
  • Experience leading enterprise application implementations, upgrades, migrations, platform modernization, and digital transformation initiatives.
  • Strong understanding of platform scalability, performance optimization, operational support models, disaster recovery concepts, and service management principles.
  • Experience supporting regulated, compliance-driven, or audit-intensive business environments.
  • Proven ability to align architecture, development, operations, vendors, and business stakeholders around common technical standards and goals.
  • Experience collaborating with system integrators, managed service providers, software vendors, and consulting partners.
  • Experience with ERP platforms such as SAP, Oracle, Microsoft Dynamics, Infor, Workday, or equivalent enterprise platforms preferred.
  • SAP experience, including S/4HANA, SAP Business Technology Platform, SAP integrations, SAP security, SAP Basis, or SAP application development (ABAP), is strongly preferred.
  • Track record of moving on-premises technology stacks to cloud-based or SaaS platforms is a plus.
  • Experience in the utilities sector (gas, electricity, water) is preferred.

EDUCATION AND WORK EXPERIENCE

  • Bachelor’s degree in information technology, Computer Science, Engineering, or a related field required.
  • Advanced degree or equivalent experience preferred.
  • Minimum of 15 years of progressive IT experience, including at least 8 years of leadership experience required.

KNOWLEDGE, SKILLS, ABILITIES

  • Service focused and can make quick, concise decisions.
  • Friendly and effective communication skills are a must.
  • Influencer resulting in a trusted advisor relationship between IT and business partners.
  • Strong interpersonal and consultative skills with the ability to manage others.
  • Ability to work in a fast-paced environment, handling multiple initiatives and priorities.
  • Not afraid to fail but always with a plan to remediate and improve.
  • Attention to detail, especially with contracts, vendor management, and price negotiation.
  • Capable of developing short and long-term plans for areas of responsibility and owns both successes and failures with humility and integrity.
  • Experience supporting and executing large-scale ERP, cloud, SaaS, or application modernization initiatives; SAP migration experience preferred.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice, and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home.

Summit Utilities, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status and will not be discriminated against on the basis of disability or veteran status.