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Manager Of Computer Operations Jobs in Maryland (NOW HIRING)

Work closely with operators in a lower classification and management to coordinate accurate and ... Two years of experience in business mailroom, print operations, and/or mail sorting experience ...

Participate in the quality assurance program, as implemented by the Manager of Custodial Operations ... of time * Ability to operate a computer and other equipment on a frequent basis * Ability to ...

The Computer Operator II will be responsible and required to possess a detailed operational ... Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we ...

The Computer Operator II will be responsible and required to possess a detailed operational ... Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we ...

The Computer Operator III: * Recommends improved service routines, production techniques and ... Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we ...

The Computer Operator II will be responsible and required to possess a detailed operational ... Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we ...

The Computer Operator II will be responsible and required to possess a detailed operational ... Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we ...

The Computer Operator III: * Recommends improved service routines, production techniques and ... Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we ...

The Computer Operator III: * Recommends improved service routines, production techniques and ... Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we ...

The Computer Operator III: * Recommends improved service routines, production techniques and ... Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we ...

Showing results 21-40

Manager Of Computer Operations information

What is the difference between Manager Of Computer Operations vs Network Operations Manager?

AspectManager Of Computer OperationsNetwork Operations Manager
CredentialsBachelor's in Computer Science or related field, certifications like CompTIA Network+ or Cisco CCNABachelor's in IT or related, certifications like Cisco CCNA, CCNP
Work EnvironmentData centers, IT departments, enterprise environmentsNetwork operations centers, enterprise networks, telecommunications
Industry UsageIT service providers, large corporations, government agenciesTelecommunications, internet service providers, large enterprises
Common Search/ComparisonYesYes

The Manager Of Computer Operations oversees overall IT systems, data centers, and infrastructure management, focusing on system stability and performance. The Network Operations Manager specializes in managing network infrastructure, ensuring connectivity, security, and network performance. While both roles require IT certifications and work in similar environments, their focus areas differ: one on broad computer operations, the other on network-specific tasks.

What are the key skills and qualifications needed to thrive as a manager of computer operations, and why are they important?

A Manager of Computer Operations oversees the daily functioning and efficiency of an organization's computer systems and IT infrastructure. They are responsible for managing a team of IT professionals, ensuring system reliability, coordinating maintenance, and implementing upgrades. This role also involves troubleshooting issues, maintaining data security, and developing operational policies to support business goals. Managers of Computer Operations often collaborate with other departments to align technology with organizational objectives.

What does a manager of computer operations do?

A manager of computer operations oversees the daily functioning of an organization’s IT systems, including managing staff, ensuring system reliability, and implementing security protocols. They coordinate hardware and software maintenance, monitor system performance, and develop procedures to support business continuity and efficiency.

What are the typical challenges a manager of computer operations faces when overseeing a team in a large organization?

A Manager of Computer Operations in a large organization often navigates challenges such as balancing system uptime with necessary maintenance, coordinating between multiple IT teams, and ensuring consistent implementation of operational procedures. They may also need to address the complexities of integrating new technologies while minimizing disruptions to daily business processes. Effective communication, strong problem-solving skills, and a proactive approach to incident management are essential for successfully overcoming these challenges and maintaining smooth computer operations.
What are popular job titles related to Manager Of Computer Operations jobs in Maryland? For Manager Of Computer Operations jobs in Maryland, the most frequently searched job titles are:
What job categories do people searching Manager Of Computer Operations jobs in Maryland look for? The top searched job categories for Manager Of Computer Operations jobs in Maryland are:
What cities in Maryland are hiring for Manager Of Computer Operations jobs? Cities in Maryland with the most Manager Of Computer Operations job openings:
Infographic showing various Manager Of Computer Operations job openings in Maryland as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Hybrid Senior Manager Of Operations Support

Aston Carter

Hanover, MD • On-site

$75K - $90K/yr

Full-time

Posted 12 days ago


Job description

Hybrid Manager of Operations Support
Job Description
The Manager of Operations Support leads a team responsible for delivering exceptional customer service to external clients and internal corporate and field office teams. This role oversees the management and collection of customer accounts, ensures operational excellence in invoicing and collections, and serves as a key escalation point for complex team, office, and account issues. The Manager focuses heavily on developing team members, building strong customer and internal relationships, and adapting to evolving business needs while maintaining a high level of professionalism and accountability.
Responsibilities
  • Lead and manage the day-to-day operations of assigned customer accounts, ensuring timely and accurate invoicing, collections, and overall account management.
  • Provide the highest level of customer service to external customers and internal corporate and field office employees, resolving issues promptly and professionally.
  • Serve as the primary escalation point and support liaison for team, field office, and customer-related issues, ensuring effective resolution and communication.
  • Oversee the technical and professional development of team members, providing daily feedback, coaching, and guidance to support their growth.
  • Conduct quarterly performance evaluations for team members and use the results to create development plans and address performance gaps.
  • Act as a support liaison for field offices by addressing operational and accounting questions related to customer accounts.
  • Ensure thorough management of customer accounts, including monitoring outstanding balances, coordinating collections activities, and working directly with clients to resolve discrepancies or disputes.
  • Build and maintain strong relationships with customers, field offices, and internal stakeholders to support long-term account stability and satisfaction.
  • Promote and foster a team-oriented environment that is fair, open, honest, humble, and competitive, encouraging collaboration and high performance.
  • Hold team members, peers, and supervisors accountable for commitments, performance standards, and adherence to policies and procedures.
  • Apply strong decision-making and problem-solving skills to analyze operational issues and implement effective solutions.
  • Utilize finance, accounting, and operations analysis skills to identify trends, improve processes, and support sound business decisions.
  • Manage workload distribution across the team by evaluating priorities, balancing individual and team responsibilities, and ensuring deadlines are met.
  • Identify areas for improvement in team performance and operational processes, and implement changes to enhance efficiency and service quality.
  • Employ effective communication practices to deliver clear, consistent messages to team members, customers, and internal partners.
  • Support project management efforts related to operations support, ensuring tasks are completed on time and aligned with business objectives.
  • Demonstrate professionalism and adaptability in response to changes in the workplace, including evolving processes, systems, and business needs.

Essential Skills
  • 1-3 years of management experience leading and developing a team.
  • BA / BS degree in Business, Finance, or Accounting preferred.
  • Strong leadership skills with the ability to coach, train, and develop all team members.
  • Thorough knowledge of business policies and account management practices.
  • Proficiency in finance, accounting, and operations analysis related to customer accounts.
  • Demonstrated ability to manage customer accounts, including invoicing, collections, and customer service.
  • Strong decision-making skills with the ability to resolve complex operational and account issues.
  • Excellent client support and customer service skills, with a focus on building long-term relationships.
  • Effective communication skills, both written and verbal, with the ability to interact confidently with customers, field offices, and internal stakeholders.
  • Strong work ethic and commitment to delivering high-quality results.
  • Ability to provide and maintain a team-oriented environment that is fair, open, honest, humble, and competitive.
  • Ability to hold team members, peers, and supervisors accountable for performance and responsibilities.
  • Strong time management, prioritization, and organizational skills to evaluate and balance team and individual workloads.
  • Ability to assess team performance and identify areas for improvement for both the team and individual contributors.

Additional Skills & Qualifications
  • Experience serving as an escalation point and support liaison for operational and customer-related issues.
  • Experience in project management within operations or finance environments.
  • Negotiation skills to address and resolve outstanding account issues with clients.
  • Exposure to or familiarity with structured communication models and best practices for professional communication.
  • Demonstrated ability to adapt to changes in the workplace, including new processes, tools, or organizational priorities.
  • Interest in learning the broader business and pursuing career growth within financial operations leadership roles.
  • Ability to contribute positively to an outgoing, team-oriented, and collaborative office culture.
Job Type & Location
This is a Permanent position based out of HANOVER, MD.
Pay and Benefits
The pay range for this position is $75000.00 - $90000.00/yr.
Medical insuranceDental insuranceVision insuranceHealth Savings Account (HSA) and Flexible Spending Account (FSA) optionsEmployee Assistance Program (EAP)Mental health and wellness resourcesLife insuranceDisability coverage
Workplace Type
This is a hybrid position in HANOVER,MD.
Application Deadline
This position is anticipated to close on Aug 11, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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About Aston Carter

Sourced by ZipRecruiter

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MA, US