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Manager Of Collections Jobs in Michigan (NOW HIRING)

ChoiceOne Bank

Collections Specialist I

Fenton, MI · On-site

$16.75 - $22.50/hr

... of Consumer delinquent loans, as well as Commercial loan including Special Assets in an effort to facilitate and safeguard the lending function. Reports To: Consumer Collections Manager Essential ...

ChoiceOne Bank

Collections Specialist I

Kent City, MI · On-site

$17 - $22.75/hr

... of Consumer delinquent loans, as well as Commercial loan including Special Assets in an effort to facilitate and safeguard the lending function. Reports To: Consumer Collections Manager Essential ...

ABC Fitness Solutions

$175K - $202K/yr

Director of Product Management, Billing & Collections ABC Fitness is the leading global fitness management platform, powering payments for over 40 million members and 35,000 fitness businesses across ...

ABC Financial

$175K - $202K/yr

Director of Product Management, Billing & Collections ABC Fitness is the leading global fitness management platform, powering payments for over 40 million members and 35,000 fitness businesses across ...

CSC Serviceworks

Manager of Field Services

Wixom, MI · On-site

... you will manage the daily work activities of a team, including Field Service Technicians and ... Service and Collections • Monitor weekly and daily collection routes to ensure adequate coverage ...

Zeal Credit Union

Collections Specialist

Livonia, MI · On-site

$16.25 - $22/hr

Maintaining accurate reporting of recovery accounts and managing the repossession portfolio will be ... To excel as a full-time Collections Specialist at Zeal Credit Union, the following knowledge and ...

Zeal Credit Union

Collections Specialist

Livonia, MI · On-site

$17.25 - $23.50/hr

Maintaining accurate reporting of recovery accounts and managing the repossession portfolio will be ... To excel as a full-time Collections Specialist at Zeal Credit Union, the following knowledge and ...

Zeal Credit Union

Collections Specialist

Livonia, MI · On-site

$16.25 - $22/hr

Maintaining accurate reporting of recovery accounts and managing the repossession portfolio will be ... To excel as a full-time Collections Specialist at Zeal Credit Union, the following knowledge and ...

TEKsystems

Collections Representative

Troy, MI · Hybrid

$19/hr

Collections Specialist Schedule: Monday - Friday, 9:00 AM - 6:00 PM Training Schedule: 8:00 AM - 4 ... Manage a portfolio of approximately 200 to 600 accounts per week . * Handle inbound calls generated ...

Yeo & Yeo

Collections Representative

Saginaw, MI · On-site

$15.75 - $20.50/hr

Position Summary The Collections Representative will handle billing and collection responsibilities ... Management of daily, weekly, monthly activity guidelines * Must be organized, flexible, analytical ...

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All JobsOf Collections JobsManager Of Collections JobsManager Of Collections Jobs in Michigan

Manager Of Collections information

What is a manager of collections?

A Manager of Collections is a professional responsible for overseeing a team that manages the collection of overdue payments from individuals or businesses. Their duties include developing collection strategies, monitoring staff performance, ensuring compliance with laws and regulations, and maintaining positive relationships with clients or customers. They often analyze collection data to improve processes and report on collection activity to upper management. Strong leadership, communication, and analytical skills are essential for this role.

What are some typical challenges faced by a manager of collections, and how can they be addressed?

As a Manager of Collections, one common challenge is balancing the need to recover outstanding debts while maintaining positive customer relationships. This role often requires implementing effective collection strategies, managing a team of collectors, and ensuring compliance with legal and regulatory requirements. Success often depends on strong communication skills, adaptability to changing targets, and the ability to motivate and train team members. Regular collaboration with other departments, such as customer service and finance, helps to resolve disputes and improve collection rates.

What are the key skills and qualifications needed to thrive as a manager of collections, and why are they important?

To thrive as a Manager of Collections, you need expertise in credit and collections management, financial analysis, and a bachelor's degree in finance, business, or a related field. Familiarity with collections software (like FICO Debt Manager or CACS), CRM systems, and relevant certifications such as the Certified Credit and Collection Professional (CCCP) are valuable. Strong leadership, negotiation, and problem-solving skills help in motivating teams and resolving complex delinquency cases. These abilities are crucial for optimizing cash flow, minimizing risk, and ensuring efficient recovery processes within an organization.

What is the difference between Manager Of Collections vs Collections Supervisor?

AspectManager Of CollectionsCollections Supervisor
ResponsibilitiesOversees entire collections department, develops strategies, manages teams, and ensures company recovery goals are met.Supervises collections staff, monitors daily operations, and ensures team compliance with policies.
Required CredentialsBachelor's degree, experience in collections, leadership skillsHigh school diploma or equivalent, experience in collections, supervisory skills
Work EnvironmentOffice setting, managerial meetings, strategic planningOffice environment, team oversight, daily operational tasks

The Manager Of Collections typically holds a higher-level role with strategic responsibilities, while the Collections Supervisor focuses on daily team management. Both roles require experience in collections, but the manager oversees broader department functions and policy development, whereas the supervisor concentrates on team performance and compliance.

What are the most commonly searched types of Of Collections jobs in Michigan?

The most popular types of Of Collections jobs in Michigan are:

What cities in Michigan are hiring for Manager Of Collections jobs?

Cities in Michigan with the most Manager Of Collections job openings:

Manager Of Collections jobs near you

Assistant Manager of Collections

University of Michigan Credit Union

Ann Arbor, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

University Of Michigan Credit Union rating

9.1

Company rating: 9.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Are you looking for an exciting new opportunity? Here at UMCU we are passionate about our team members’ growth, success and contribution to our amazing company culture. Consider joining the University of Michigan Credit Union (UMCU) a pillar of the local community for 70 years.
The Solutions Assistant Manager assists the manager in leading the Solutions team and providing both an excellent team member and member experience. Coaches and provides team member development opportunities. Assists with managing and monitoring all aspects of the Collection Department, BSA compliance Department and Fraud Departments within the organization. Assist with managing the activities that include delinquent and charged-off loans and shares, NSF checks, and courtesy pay accounts that are not in compliance with program limitations. Collaborate with Solutions Manager for determination of legal action, settlement and debt workout situations and possible restriction of services related to delinquent accounts. Assist with monitoring and reporting of fraud trends, CTR, SAR, and High Risk transactions and member accounts along with are other function related to these departments.
Why Join The UMCU Team?
  • Work with a high energy and collaborative group of supportive professionals.
  • We are committed to helping you own your career and grow professionally and personally.
  • Comprehensive benefits including low cost/high coverage medical, dental, vision, leave of absence and more!
  • Very generous paid time off and a very flexible work environment to help you find just the right work-life balance.
  • Tuition reimbursement and a student loan debt repayment program
  • Our Fidelity 401k program with employer match is one of the most generous you'll find.
  • From our parental leave, to pet insurance and home office credits, our benefits package is one of the best you'll find!
What You'll Be Doing:
  • Assists Solutions manager with leadership responsibilities including but not limited to selection and promotion, retention, recognition, coaching, engagement, direction, performance management, corrective action, compensation, job responsibilities, training and development
  • Assists in planning and managing all aspects of the department. Performs the duties of any department team member when necessary
  • Creates a team environment that facilitates engagement and team member participation
  • Assists manager with training, development and performance of team members
  • Assists with conducting team meetings
  • Assist in serving as the liaison with attorneys, auto repossession agencies, collection agencies and bankruptcy courts and Foreclosure
  • Assists in working directly with third-party mortgage service providers to monitor and resolve delinquent mortgage accounts. With Solutions Manager, evaluates and approves loss mitigation options from third-party loan providers
  • Communicates with other departments of the Credit Union to enhance member service and provide assistance as needed.
  • Reviews, makes recommendations, and implements improvements in Solutions, BSA and fraud areas.
  • Assists with creating, maintaining, and implementing collection, security and fraud, and BSA related procedures and policies.
  • Monitors department performance with metrics, statistics and analysis and recommends adjustments as necessary
  • Prepares statistical and operational reports as needed
  • Maintains knowledge of laws and regulations affecting financial institutions policies and procedures
  • Volunteers in various activities sponsored by UMCU within the University of Michigan and Ann Arbor communities; representing UMCU at events, internal or external meetings/trainings, team building or UMCU events. Onboarding new team members as needed.
  • Maintains knowledge of and follows all credit union policies and procedures regarding BSA, OFAC, U.S. Patriot Act, Anti-Money Laundering, S.A.F.E Act, CFPB regulations and Customer Identification Program
  • Other duties as assigned
What You’ll Need:
  • Associate's degree or equivalent; or 2 or more years of management experience, is preferred.
  • Minimum of 2 years’ experience in a financial institution is preferred
  • Proficient in Microsoft Office – Word, Excel, PowerPoint and Outlook
  • Strong verbal and written communication skills
  • Must be a team player and possess a high energy “can do” attitude
Physical Demands/Work Environment:
  • The environment is typical of an office atmosphere. The noise level in the environment is usually moderate
  • While performing the duties of this job, the team member is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The team member is required to stand, walk, and reach with hands and arms. The team member must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision

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