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Manager Of Collections Jobs in Cassopolis, MI (NOW HIRING)

GT Independence

Accounting Manager

Portage, MI · On-site

$80 - $90/hr

Our Mission To help people live a life of their choosing, regardless of age or ability. Position Summary The Accounting Manager - Collections Oversees all operational, compliance, and communication ...

GT Independence

Accounting Manager

Mishawaka, IN · On-site

$80 - $90/hr

Our Mission To help people live a life of their choosing, regardless of age or ability. Position Summary The Accounting Manager - Collections Oversees all operational, compliance, and communication ...

GT Independence

Accounting Manager

Mishawaka, IN · On-site

$80K - $90K/hr

Experience managing or supervising a collections, billing, or financial operations team. * Strong understanding of financial controls, documentation requirements, and reconciliation processes.

GT Independence

Accounting Manager

Sturgis, MI · On-site

$80K - $90K/hr

Experience managing or supervising a collections, billing, or financial operations team. * Strong understanding of financial controls, documentation requirements, and reconciliation processes.

GT Independence

Accounting Manager

Portage, MI

$80K - $90K/hr

Experience managing or supervising a collections, billing, or financial operations team. * Strong understanding of financial controls, documentation requirements, and reconciliation processes.

GT Independence

Accounting Manager

Portage, MI · On-site

Experience managing or supervising a collections, billing, or financial operations team. * Strong understanding of financial controls, documentation requirements, and reconciliation processes.

GT Independence

Accounting Manager

Sturgis, MI · On-site

Experience managing or supervising a collections, billing, or financial operations team. * Strong understanding of financial controls, documentation requirements, and reconciliation processes.

GT Independence

Accounting Manager

Mishawaka, IN · On-site

Experience managing or supervising a collections, billing, or financial operations team. * Strong understanding of financial controls, documentation requirements, and reconciliation processes.

TERRACON

Project Manager

Buchanan, MI · On-site

Is involved with approving invoices, preparing change orders, and collections. Responsibilities * Manage all aspects of a small to medium sized project. * Works with client or NAM to define project ...

TERRACON

Project Manager

Niles, MI · On-site

... collections. Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of ... Manage all aspects of a small to medium sized project. * Works with client or NAM to define project ...

Rent-A-Center

Account Manager

Elkhart, IN · On-site

$14.45 - $17/hr

Interested in a minimum starting hourly rate of $14.45 per hour- $17.00 per hour ? Why should I ... collections. This role supports sales growth and account health by building strong customer ...

Rent-A-Center

Account Manager

Niles, MI · On-site

$16 - $17/hr

Interested in a minimum starting hourly rate of $16.00 per hour- $17.00 per hour ? Why should I ... collections. This role supports sales growth and account health by building strong customer ...

Rent-A-Center

Account Manager

South Bend, IN · On-site

$14.45 - $17/hr

Interested in a minimum starting hourly rate of $14.45 per hour- $17.00 per hour ? Why should I ... collections. This role supports sales growth and account health by building strong customer ...

yes

Community Manager

South Haven, MI

Our commitment to improving communities and enhancing the lives of our residents is evident in our ... Manage daily community operations, including but not limited to: evictions, collections, resident ...

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All JobsOf Collections JobsManager Of Collections JobsManager Of Collections Jobs in Cassopolis, MI

Manager Of Collections information

See Cassopolis, MI salary details

$29.5K

$55.9K

$103.8K

How much do manager of collections jobs pay per year?

As of Aug 22, 2026, the average yearly pay for manager of collections in Cassopolis, MI is $55,906.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $62,400.00 per year, depending on experience, location, and employer.

What is a manager of collections?

A Manager of Collections is a professional responsible for overseeing a team that manages the collection of overdue payments from individuals or businesses. Their duties include developing collection strategies, monitoring staff performance, ensuring compliance with laws and regulations, and maintaining positive relationships with clients or customers. They often analyze collection data to improve processes and report on collection activity to upper management. Strong leadership, communication, and analytical skills are essential for this role.

What are some typical challenges faced by a manager of collections, and how can they be addressed?

As a Manager of Collections, one common challenge is balancing the need to recover outstanding debts while maintaining positive customer relationships. This role often requires implementing effective collection strategies, managing a team of collectors, and ensuring compliance with legal and regulatory requirements. Success often depends on strong communication skills, adaptability to changing targets, and the ability to motivate and train team members. Regular collaboration with other departments, such as customer service and finance, helps to resolve disputes and improve collection rates.

What are the key skills and qualifications needed to thrive as a manager of collections, and why are they important?

To thrive as a Manager of Collections, you need expertise in credit and collections management, financial analysis, and a bachelor's degree in finance, business, or a related field. Familiarity with collections software (like FICO Debt Manager or CACS), CRM systems, and relevant certifications such as the Certified Credit and Collection Professional (CCCP) are valuable. Strong leadership, negotiation, and problem-solving skills help in motivating teams and resolving complex delinquency cases. These abilities are crucial for optimizing cash flow, minimizing risk, and ensuring efficient recovery processes within an organization.

What is the difference between Manager Of Collections vs Collections Supervisor?

AspectManager Of CollectionsCollections Supervisor
ResponsibilitiesOversees entire collections department, develops strategies, manages teams, and ensures company recovery goals are met.Supervises collections staff, monitors daily operations, and ensures team compliance with policies.
Required CredentialsBachelor's degree, experience in collections, leadership skillsHigh school diploma or equivalent, experience in collections, supervisory skills
Work EnvironmentOffice setting, managerial meetings, strategic planningOffice environment, team oversight, daily operational tasks

The Manager Of Collections typically holds a higher-level role with strategic responsibilities, while the Collections Supervisor focuses on daily team management. Both roles require experience in collections, but the manager oversees broader department functions and policy development, whereas the supervisor concentrates on team performance and compliance.

Manager Of Collections jobs near you

Patient Collections Specialist

Beacon Health System

Granger, IN • On-site

$16.25 - $22.50/hr

Full-time

Re-posted 14 days ago

Beacon Health System rating

6.7

Company rating: 6.7 out of 10

Based on 144 frontline employees who took The Breakroom Quiz

532nd of 891 rated healthcare providers

Job description

The Patient Billing & Collections Specialist is responsible for the analysis, resolution, and collection of complex self-pay patient accounts, requiring a strong working knowledge of healthcare billing workflows, collections regulations, and financial assistance programs. This role applies critical thinking and independent judgment to evaluate account activity, determine appropriate resolution pathways, and ensure compliance with federal, state, and payer-specific requirements. The Specialist partners closely with Billing, Coding, Financial Counseling, and external vendors to drive timely, accurate account resolution while delivering a high level of patient-centered service.
MISSION, VALUES and SERVICE GOALS
  • MISSION: We deliver outstanding care, inspire health, and connect with heart.
  • VALUES: Trust. Respect. Integrity. Compassion.
  • SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
  • Analyze and resolve complex patient billing and self-pay accounts, including disputes, bankruptcy, probate, financial assistance eligibility, denials, refunds, and bad-debt placement.
  • Conduct proactive follow-up on outstanding patient balances using multiple communication channels to secure payment, establish payment plans, or determine alternative resolution options.
  • Apply critical thinking to assess account history, billing accuracy, insurance activity, and regulatory constraints to determine the most appropriate next steps.
  • Explain billing statements, insurance adjustments, denials, and patient payment responsibility clearly and professionally.
  • Evaluate Financial Assistance applications for completeness, eligibility, and compliance with organizational policy and regulatory requirements; communicate determinations in a timely manner.
  • Establish and manage payment plans in accordance with internal policies and vendor guidelines.
  • Process account adjustments, write-offs, refunds, rebilling, and corrections with a high degree of accuracy.
  • Collaborate with Billing, Coding, and Financial Counseling teams to ensure accounts are financially cleared and accurately resolved.
  • Monitor performance and outcomes of self-pay and collection vendors; identify trends, risks, or issues and escalate findings to management.
  • Maintain accurate, detailed, and compliant account documentation following each account review or patient interaction.
  • Meet or exceed established productivity, quality, and collection performance goals.
  • Ensure compliance with HIPAA, Fair Debt Collection practices, and all applicable healthcare billing and collection regulations.
  • Participate in training initiatives, audits, and continuous improvement efforts.
  • Perform other duties as assigned.

ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
  • Attends and participates in department meetings and is accountable for all information shared.
  • Completes mandatory education, annual competencies and department specific education within established timeframes.
  • Completes annual employee health requirements within established timeframes.
  • Maintains license/certification, registration in good standing throughout fiscal year.
  • Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
  • Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
  • Adheres to regulatory agency requirements, survey process and compliance.
  • Complies with established organization and department policies.
  • Available to work overtime in addition to working additional or other shifts and schedules when required.

Qualifications
  • High school diploma or equivalent (Associate degree preferred).
  • 2+ years of experience in healthcare billing, patient collections, or self-pay account follow-up.
  • Demonstrated understanding of medical billing processes, insurance claim workflows, and account reconciliation.
  • Working knowledge of financial assistance and charity care programs, including eligibility guidelines.
  • Familiarity with medical terminology, CPT/ICD-10 coding concepts, and common payer denial scenarios.
  • Strong analytical skills with the ability to interpret account data, identify root causes, and resolve billing discrepancies.
  • Proficiency in Microsoft Office applications (Excel, Word, Teams).
  • Excellent written and verbal communication skills with the ability to manage sensitive financial conversations professionally and empathetically.
  • High attention to detail with strong organizational and time-management skills.
  • Ability to work independently, exercise sound judgment, and meet deadlines.

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