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Manager Of Collections Jobs in Arizona (NOW HIRING)

1st Party Collections

Phoenix, AZ ยท On-site

$16.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The ideal candidate will be responsible for working a large caseload of outstanding debts ... Ability to multi-task, prioritize, and manage time effectively * Collections, sales, customer ...

Collections Specialist

Tempe, AZ

$17.75 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role can span servicing and collections of personal loans or credit cards. Collections ... Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial ...

3rd Party Collections

Phoenix, AZ ยท On-site

$16.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The ideal candidate will be responsible for working a large caseload of outstanding debts ... Ability to multi-task, prioritize, and manage time effectively * Collections, sales, customer ...

Collections Specialist

Tempe, AZ ยท On-site

$17.75 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role can span servicing and collections of personal loans or credit cards. Collections ... Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial ...

Incumbents keep records utilizing a computerized maintenance management system. Incumbents inspect ... This is the entry level of the Collections Operator series. EDUCATION and/or EXPERIENCE High School ...

Call Center Collections Specialist

Tempe, AZ

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Adecco is currently assisting one of its clients in their search for a Collections Specialist in ... Place or receive calls in priority order as established by management. Negotiate payment ...

Collections Specialist

Scottsdale, AZ ยท On-site

$18 - $24.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage to collection objectives using a high degree of professionalism and persuasiveness * Make ... Minimum 5 years prior collections required, preferably in a commercial collection environment, but ...

Showing results 21-40

Manager Of Collections information

What are some typical challenges faced by a manager of collections, and how can they be addressed?

As a Manager of Collections, one common challenge is balancing the need to recover outstanding debts while maintaining positive customer relationships. This role often requires implementing effective collection strategies, managing a team of collectors, and ensuring compliance with legal and regulatory requirements. Success often depends on strong communication skills, adaptability to changing targets, and the ability to motivate and train team members. Regular collaboration with other departments, such as customer service and finance, helps to resolve disputes and improve collection rates.

What is the difference between Manager Of Collections vs Collections Supervisor?

AspectManager Of CollectionsCollections Supervisor
ResponsibilitiesOversees entire collections department, develops strategies, manages teams, and ensures company recovery goals are met.Supervises collections staff, monitors daily operations, and ensures team compliance with policies.
Required CredentialsBachelor's degree, experience in collections, leadership skillsHigh school diploma or equivalent, experience in collections, supervisory skills
Work EnvironmentOffice setting, managerial meetings, strategic planningOffice environment, team oversight, daily operational tasks

The Manager Of Collections typically holds a higher-level role with strategic responsibilities, while the Collections Supervisor focuses on daily team management. Both roles require experience in collections, but the manager oversees broader department functions and policy development, whereas the supervisor concentrates on team performance and compliance.

What are the key skills and qualifications needed to thrive as a manager of collections, and why are they important?

To thrive as a Manager of Collections, you need expertise in credit and collections management, financial analysis, and a bachelor's degree in finance, business, or a related field. Familiarity with collections software (like FICO Debt Manager or CACS), CRM systems, and relevant certifications such as the Certified Credit and Collection Professional (CCCP) are valuable. Strong leadership, negotiation, and problem-solving skills help in motivating teams and resolving complex delinquency cases. These abilities are crucial for optimizing cash flow, minimizing risk, and ensuring efficient recovery processes within an organization.

What is a manager of collections?

A Manager of Collections is a professional responsible for overseeing a team that manages the collection of overdue payments from individuals or businesses. Their duties include developing collection strategies, monitoring staff performance, ensuring compliance with laws and regulations, and maintaining positive relationships with clients or customers. They often analyze collection data to improve processes and report on collection activity to upper management. Strong leadership, communication, and analytical skills are essential for this role.

What are the most commonly searched types of Of Collections jobs in Arizona?

The most popular types of Of Collections jobs in Arizona are:

Senior Manager, Global Credit & Collections

Viavi

Chandler, AZ โ€ข On-site

Other

Re-posted 16 days ago


Job description

Position Details

VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace applications. We are the people behind the products that help keep the world connected at home, school, work, at play, and everywhere in between. VIAVI employees are passionate about supporting customer success and we welcome people who bring their best every day to the company โ€“ to question, to collaborate and to push for solutions that will delight our customers.

Reporting to the Assistant Global Controller, VIAVI is looking for a creative and confident self-starter who is a team player, but also comfortable working autonomously. The candidate must possess strong interpersonal and communication skills (written and oral) to establish credibility and facilitate an effective working relationship with a wide range of Company representatives including the Company's leadership team. Other critical skills include sound business judgment, calibrating advice and strategy based on the company's risk tolerance, strong organization and prioritization/time management skills, attention to detail, strategic thinking, goal and team orientation, and the ability to develop relationships with a variety of people at different levels and functions throughout the Company. If you are looking for a role that will give you exposure to senior level executives within the Company this position is for you.

Duties & Responsibilities
  • Global Process Owner (GPO) for the Accounts Receivable (AR) function. This includes global responsibility for Credit, Invoicing, Collections, and Cash Applications performance and processes.
  • Drive towards global AR collections performance success and provide direction to shared service centers on invoicing, collection, cash application and AR reporting processes. Specifically drive towards quarterly AR collections forecast for North America region, and coordinate and manage international regions' forecasts feeding up to the quarterly Global AR collections forecast and provide regular updates to the Treasury organization.
  • Demonstrate proven ability to drive and manage changes due to system implementation or acquisitions or other internal process improvement initiatives.
  • Global lead and escalation for customer Credit and Payment Terms assessment and decisions. Ensure that the Global Credit Policy is followed in terms of credit review process and credit limit approval matrix. Demonstrate proven ability to assess and communicate customer Credit risk via customer financial capacity, key ratios and trends, and communicate Credit and Payment Terms decisions internally and to external customers.
  • Supervise, lead, and develop Local and International AR teams to achieve and maintain excellent customer service processes, and reach established AR performance goals.
  • The position directly manages two U.S.-based AR team members (Sr. Global Credit Analyst and North America Collections Analyst); Additionally, this position provides oversight and works closely with International teams including Shared Services Centers (Shenzhen and Pune) AR teams, and Regional Finance members in North America, Latin America, EMEA, and APAC.
  • Work closely and proactively with internal (Sales, Order Management, Regional Finance, Accounting, FP&A, GL, Internal/External Audit, Revenue, Legal, Treasury, etc.) and external customers, to effectively manage the AR cycle.
  • As the Account Owner for Global Bad Debt Reserves and Trade Accounts Receivable, ensure Monthly and Quarterly reconciliations are timely and accurate via the Oracle Account Reconciliation Module (ARM) process.
  • Ensure AR SOX Controls are followed and reported on a monthly/quarterly/annual basis, as required by each control.
  • Ensure that AR-related systems are operational and effectively utilized to facilitate efficient AR performance. These systems include Oracle (AR Module and Credit Module operations), Ariba and additional customer portals, e-Invoicing, EDI, bank receipts reporting (lockbox process & wire/ACH receipts), etc.
  • Drive Global AR process improvements to generate efficiencies and improve controls. Ensure policies and processes are up to date.
  • Responsible for leading the Corporate financial close for AR, including reconciliations, bad debt reserves/expense, confirmation process and working with external auditors in regard to AR performance, reconciliations, and reporting.
  • Responsible for Finance review and approval of Global Project Orders Statements of Work (SOW) Billing Milestones and customer credit terms.
  • Responsible for Consolidated AR reporting of performance metrics reported to senior management including the Audit Committee and Board Packages.
Qualifications
  • Minimum of 8+ years managing Global Credit and Collections operations.
  • Experience in a large publicly traded company with presence in multiple countries preferred.
  • BA/BS in Business/Economics/Finance/Accounting.
  • Hands-on experience with Oracle R12; experience with Get Paid/Ariba Portal and data warehouse (Brio/Essbase/etc.) desired.
  • Strong and proven track record of working cross-functionally with Order Management, Corporate Finance, Sales Management, and Regional Finance teams.
  • Proven track record of driving process improvements, improving controls, and increasing the overall productivity of the AR/Credit/Collections function.
Key skills and attributes necessary for success in the role:
  • Strong customer service focus.
  • Excellent written and verbal communication skills.
  • Ability to multi-task and set priorities.
  • Motivated problem-solver with the ability to quickly resolve issues.
  • Strong analytical skills.

If you have what it takes to push boundaries and seize opportunities, apply to join our team today.

VIAVI Solutions is an equal opportunity and affirmative action employer โ€“ minorities/females/veterans/persons with disabilities.