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Manager Of Client Success Jobs in Florida (NOW HIRING)

Trivium

Client Success Manager

Miami, FL · Remote

Customer Success Manager Remote Eastern Time Zone Full-time 9am-6pm ET Read this part first. This ... You are the face of the company to every client you own. You onboard them, guide them, report to ...

Trivium

Client Success Manager

Miami, FL · On-site +1

Customer Success Manager Remote • Eastern Time Zone • Full-time • 9am-6pm ET Read this part ... You are the face of the company to every client you own. You onboard them, guide them, report to ...

Trivium

Client Success Manager

Orlando, FL · Remote

Customer Success Manager Remote Eastern Time Zone Full-time 9am-6pm ET Read this part first. This ... You are the face of the company to every client you own. You onboard them, guide them, report to ...

FIS

Client Success Manager II

Jacksonville, FL

$56K - $95K/yr

If you want to advance the world of fintech, we'd like to ask you: Are you FIS? About the role: The Client Success Manager (CSM) II is responsible for driving client satisfaction, solution adoption ...

Sun Print Management

Be Seen First

Client Success Specialist

Tampa, FL · On-site

$50K - $55K/yr

Monitor client health, usage, and performance metrics to identify risks and opportunities ... Familiarity with CRM or customer success tools * Effective use of Microsoft Word, PowerPoint, and ...

Bakertilly

Senior Associate - Client Success

Tampa, FL · On-site

Baker Tilly's NetSuite Solutions practice is one of the fastest-growing technology consulting groups in the firm. As an Oracle NetSuite partner operating under a Transaction Management Agreement (TMA ...

Zelis

Client Success Director

Saint Petersburg, FL · Hybrid

Experience with organizational design and change management. * Deep understanding of global client success operations and governance frameworks. * Strong strategic planning and organizational design ...

Zelis

Client Success Director

Saint Petersburg, FL · On-site

Experience with organizational design and change management. * Deep understanding of global client success operations and governance frameworks. * Strong strategic planning and organizational design ...

NLP Logix

Client Success Coordinator

Jacksonville, FL · On-site

$50K - $65K/yr

Gain exposure to client management, proposals, account growth, and professional services delivery ... Two to three years of experience in a corporate, client support, or administrative role. * Strong ...

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Showing results 21-40

All JobsOf Client Success JobsManager Of Client Success JobsManager Of Client Success Jobs in Florida

Manager Of Client Success information

See Florida salary details

$24.3K

$62.1K

$104.6K

How much do manager of client success jobs pay per year?

As of Aug 12, 2026, the average yearly pay for manager of client success in Florida is $62,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $74,000.00 per year, depending on experience, location, and employer.

What is the difference between Manager Of Client Success vs Customer Success Manager?

AspectManager Of Client SuccessCustomer Success Manager
Primary FocusOversees client relationships, strategic account management, and team leadershipManages individual customer accounts, onboarding, and support
ResponsibilitiesDevelops client success strategies, manages client retention, and leads client success teamsEnsures customer satisfaction, onboarding, and product adoption at the account level
Work EnvironmentTypically in B2B SaaS or enterprise software companies, managing teamsOften in SaaS, tech, or service industries, directly engaging with clients
Required CredentialsExperience in account management, leadership skills, possibly relevant certificationsCustomer service experience, communication skills, familiarity with CRM tools

The Manager Of Client Success focuses on leading teams and developing strategies for client retention, while the Customer Success Manager handles direct client interactions and account management. Both roles aim to improve customer satisfaction but differ in scope and responsibilities.

What do Manager Of Client Success managers make?

Managers of Client Success typically earn between $60,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized roles may offer higher compensation, often including bonuses and benefits. Salary can also vary based on company size and performance metrics.

What are the key skills and qualifications needed to thrive as a manager of client success, and why are they important?

To thrive as a Manager of Client Success, you need expertise in customer relationship management, problem-solving, and a solid understanding of your company's products or services, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Outstanding communication, leadership, and conflict-resolution skills help build trust and motivate both clients and internal teams. These abilities drive client satisfaction and retention, which are crucial for long-term business growth and success.

What does a manager of client success do?

A Manager of Client Success oversees teams that ensure clients achieve their desired outcomes while using a company's products or services. They focus on building positive relationships with clients, addressing any concerns, and identifying opportunities for growth or improvement. Their responsibilities include onboarding new clients, monitoring client satisfaction, providing support, and collaborating with sales or product teams to enhance the client experience. Ultimately, their goal is to increase client retention and drive business success through strong client partnerships.

What are some common challenges faced by a manager of client success, and how can they be addressed?

A Manager of Client Success often encounters challenges such as balancing the needs of multiple clients, ensuring consistent communication, and aligning client expectations with company capabilities. To address these, effective prioritization, clear communication protocols, and setting transparent expectations early on are key. Regular team meetings and collaboration with sales, support, and product teams also help proactively resolve issues and foster a positive client experience.
What are the most commonly searched types of Of Client Success jobs in Florida? The most popular types of Of Client Success jobs in Florida are:
What cities in Florida are hiring for Manager Of Client Success jobs? Cities in Florida with the most Manager Of Client Success job openings:
Manager Of Client Success jobs near you

Commercial Client Success Manager

360 Advanced Cybersecurity, LLC

Saint Petersburg, FL

Full-time

Re-posted 5 days ago

Job description

GENERAL DESCRIPTION

The Commercial Client Success Manager is a full-time role with the expectation of working overtime as needed to meet job and client responsibilities. The team is seeking a talented Commercial Client Success Manager to help continue exceeding industry-recognized Net Retention goals. This position is primarily based in our St. Petersburg, Florida office and may require travel to various client locations as needed.

The Commercial Client Success Manager is responsible for retaining and expanding relationships within the commercial client segment, which includes growing firms with strong potential for expansion.

Reporting to the Client Success Program Manager, this role owns post-sale outcomes for assigned commercial accounts. The Commercial Client Success Manager serves as a trusted advisor to clients while driving renewals and identifying expansion opportunities. This role works cross-functionally, partnering closely with Sales and Delivery teams to align client outcomes with business growth and ensure consistent, high-quality client experience.


DUTIES AND RESPONSIBILITIES

Account Retention & Growth

  • Own renewal and expansion outcomes for a defined portfolio of Commercial accounts
  • Proactively manage renewal cycles, identifying risks early and executing retention strategies
  • Identify, develop, and close expansion opportunities within existing client relationships
  • Lead renewal and growth conversations focused on value delivered, outcomes achieved, and future client needs
  • Maintain accurate forecasting and pipeline visibility for renewals and expansions

Account Strategy & Risk Management

  • Develop and maintain account plans for high-risk clients
  • Monitor client health indicators and proactively address potential churn risks
  • Translate delivery outcomes into clear value narratives for renewal and expansion discussions
  • Provide feedback to internal teams on client needs, challenges, and opportunities for service improvement

Cross-Functional Collaboration

  • Act as a bridge between Sales and Delivery teams to ensure alignment across the client lifecycle
  • Partner with Delivery and Practice teams to understand client engagement, delivery progress and project status
  • Collaborate with Sales on account strategy, expansion planning, pricing, and contract execution


DESIRED QUALIFICATIONS

The most critical attributes for success on our team include a genuine interest in our work, a willingness to learn, an exceptional work ethic, and a strong commitment to quality and success. The ideal candidate demonstrates excellent written and verbal communication skills, personal accountability, and loyalty in how they build and maintain relationships. These attributes are prioritized over specific fields of study or technical experience.

  • Bachelor's Degree – business-related field preferred
  • 3+ years of experience in Cybersecurity and/or Professional Services
  • 3+ years of experience in account management, client success, or customer growth roles with revenue ownership
  • Previous achievement of quota
  • Proficiency with CRM Software
  • Familiarity with Health Scores and Sales Methodologies
  • Demonstrated consistency in values, principles, and work ethic
  • Interest and familiarity with technology, business operations, and strategy
  • Ability to lift and move up to 15 pounds
  • Ability to sit for prolonged periods of time.
  • Ability to stand, walk, bend, or reach as necessary for job tasks.
  • Ability to use hands/fingers for typing, writing, or handling materials.


COMPANY DESCRIPTION

360 Advanced is a Cybersecurity and Compliance professional services firm that provides customized integrated solutions. Our clients range across industries and extend from small businesses to the Fortune 500. We work with client operations in over 40 states and on five continents globally. We are based in downtown St. Petersburg and are looking for a Commercial Client Success Manager to join our team.