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Manager Of Client Success Jobs in Florida (NOW HIRING)

Rival

Director of Client Success, Arrive Fresh

Tampa, FL · On-site

$100 - $150/hr

Who We Want As the Director of Client Success for Arrive Fresh, you will assume a critical ... Build, manage, and leverage cross-departmental relationships to ensure operational alignment, rapid ...

eMed LLC

Client Success Manager

Miami, FL · On-site

Client Success Manager Location: Miami, FL or Chicago, IL About eMed eMed is a digital health ... As a key point of contact, you will work cross-functionally to implement client programs, track ...

Huzzle

Client Success Manager

Tampa, FL

Serve as the primary operational point of contact for clients * Manage day-to-day communication ... in Client Success, Account Management, or Project Management * Proven experience managing high ...

Huzzle

Client Success Manager

Tampa, FL · On-site

Serve as the primary operational point of contact for clients * Manage day-to-day communication ... in Client Success, Account Management, or Project Management * Proven experience managing high ...

FIS

Client Success Manager Senior

Jacksonville, FL

Ifyou'reready to help shape the future of fintech,we'dlike to ask you: Are you FIS? About the Role: The OnDemand Client Success Manager (CSM) plays a critical role in helping clients realize value ...

Gartner

Client Success Manager

Fort Myers, FL · On-site +1

Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions across various business functions ensuring they are successful in the ...

Gartner

Client Success Manager

Fort Myers, FL · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Conduct regular reviews of client book of business looking into performance and key client ...

Gartner

Client Success Manager

Fort Myers, FL · On-site +1

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Conduct regular reviews of client book of business looking into performance and key client ...

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All JobsOf Client Success JobsManager Of Client Success JobsManager Of Client Success Jobs in Florida

Manager Of Client Success information

See Florida salary details

$24.3K

$62.1K

$104.6K

How much do manager of client success jobs pay per year?

As of Aug 12, 2026, the average yearly pay for manager of client success in Florida is $62,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $74,000.00 per year, depending on experience, location, and employer.

What is the difference between Manager Of Client Success vs Customer Success Manager?

AspectManager Of Client SuccessCustomer Success Manager
Primary FocusOversees client relationships, strategic account management, and team leadershipManages individual customer accounts, onboarding, and support
ResponsibilitiesDevelops client success strategies, manages client retention, and leads client success teamsEnsures customer satisfaction, onboarding, and product adoption at the account level
Work EnvironmentTypically in B2B SaaS or enterprise software companies, managing teamsOften in SaaS, tech, or service industries, directly engaging with clients
Required CredentialsExperience in account management, leadership skills, possibly relevant certificationsCustomer service experience, communication skills, familiarity with CRM tools

The Manager Of Client Success focuses on leading teams and developing strategies for client retention, while the Customer Success Manager handles direct client interactions and account management. Both roles aim to improve customer satisfaction but differ in scope and responsibilities.

What do Manager Of Client Success managers make?

Managers of Client Success typically earn between $60,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized roles may offer higher compensation, often including bonuses and benefits. Salary can also vary based on company size and performance metrics.

What are the key skills and qualifications needed to thrive as a manager of client success, and why are they important?

To thrive as a Manager of Client Success, you need expertise in customer relationship management, problem-solving, and a solid understanding of your company's products or services, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Outstanding communication, leadership, and conflict-resolution skills help build trust and motivate both clients and internal teams. These abilities drive client satisfaction and retention, which are crucial for long-term business growth and success.

What does a manager of client success do?

A Manager of Client Success oversees teams that ensure clients achieve their desired outcomes while using a company's products or services. They focus on building positive relationships with clients, addressing any concerns, and identifying opportunities for growth or improvement. Their responsibilities include onboarding new clients, monitoring client satisfaction, providing support, and collaborating with sales or product teams to enhance the client experience. Ultimately, their goal is to increase client retention and drive business success through strong client partnerships.

What are some common challenges faced by a manager of client success, and how can they be addressed?

A Manager of Client Success often encounters challenges such as balancing the needs of multiple clients, ensuring consistent communication, and aligning client expectations with company capabilities. To address these, effective prioritization, clear communication protocols, and setting transparent expectations early on are key. Regular team meetings and collaboration with sales, support, and product teams also help proactively resolve issues and foster a positive client experience.
What are the most commonly searched types of Of Client Success jobs in Florida? The most popular types of Of Client Success jobs in Florida are:
What cities in Florida are hiring for Manager Of Client Success jobs? Cities in Florida with the most Manager Of Client Success job openings:
Manager Of Client Success jobs near you

Director of Client Success (Remote)

Cyclops Inc

Miami, FL • On-site, Remote

Full-time

Posted 28 days ago

Job description

Role Overview
Cyclops is looking for a Director of Client Success to own the client journey from onboarding through the full account lifecycle, and build the function from the ground up in close partnership with our co-founders and senior leadership. Reporting to the COO, you'll be a hands-on leader who works directly with our clients, partners with Sales and the Solutions Architect upfront, and takes ownership of each relationship through implementation, go-live, ongoing support and growth.
This is not a role for someone looking to inherit an established playbook or manage from the sidelines. You'll work closely with the co-founders to live the process first: getting close to our clients, learning where things break, solving problems and turning those lessons into the systems, standards and team Cyclops needs to scale. We are prioritizing quality over quantity, with a high-touch approach focused on building deep, successful partnerships with some of the most important companies in payments.
Key Responsibilities
  • Own the client journey from onboarding through implementation, go-live and the ongoing account lifecycle, serving as a senior relationship owner and creating continuity throughout the client experience.
  • Partner with Sales and the Solutions Architect during the commercial process to understand each client's business, use case, proposed solution and path to launch, and ensure the transition from opportunity to implementation is seamless.
  • Drive onboarding and implementation from start to finish, building clear plans with milestones, owners, dependencies and timelines and coordinating across clients, Product, Engineering, Compliance and Operations to get clients live.
  • Build the Client Success function from the ground up in close partnership with the co-founders, living the process firsthand, identifying what works and what does not, and turning those lessons into scalable playbooks, operating rhythms, tools and standards.
  • Solve complex problems that do not come with an existing playbook, identifying risks and blockers early, bringing together the right people and driving issues toward resolution.
  • Lead the ongoing client relationship after launch by understanding each client's goals, monitoring health and engagement, and proactively identifying risks, opportunities and ways Cyclops can create more value.
  • Coordinate client questions, requests and support inquiries across internal teams, ensuring issues have clear owners, clients stay informed and nothing falls through the cracks.
  • Grow client relationships by identifying opportunities across products, use cases, markets and transaction volume, partnering with Sales when commercial engagement or negotiation is required.
  • Shape the future Client Success organization alongside the co-founders and executive team, defining how the function should evolve and when to introduce additional specialization, tooling or team members as the client base grows.
Required Qualifications
  • Significant experience in customer success, implementation, client services, account management, customer operations or a related client-facing function, including ownership of complex, high-value client relationships.
  • A track record of building, scaling or materially improving a customer success, implementation or client operations function-not just operating within an established one.
  • Demonstrated ability to operate as a hands-on leader, personally owning client relationships and execution while simultaneously building the processes and infrastructure required to scale.
  • Strong project and program management skills, with the ability to coordinate multiple stakeholders, dependencies and complex workstreams from planning through execution.
  • Technical aptitude and comfort working with APIs, integrations, technical concepts and engineering teams. You do not need to write production code, but you need to understand enough to connect the dots, ask the right questions and keep work moving.
  • Exceptional executive-level client communication skills and the ability to build trust, create clarity and maintain confidence through complex or fast-moving situations.
  • High ownership, strong judgment and a bias toward action. You take responsibility for moving problems forward even when you are not the person ultimately responsible for solving them.
  • The ability to turn ambiguity into structure, proactively identify risks and opportunities, and build repeatable processes without over-engineering them.
  • Comfort operating in a fast-moving startup environment where the process may not exist yet-and the instinct to build it when it does not.
Preferred Experience
  • Experience in payments, fintech, stablecoins, banking infrastructure or other complex financial technology environments.
  • Experience onboarding and supporting strategic clients using API-first, infrastructure or enterprise technology products.
  • Familiarity with payment flows, including pay-ins, payouts, settlement and treasury operations.
  • Experience identifying opportunities to increase product adoption, expand use cases and grow revenue or transaction volume.
  • Experience building and scaling a Client Success, Implementation or related function at an early-stage company.
Reporting Structure (Optional)
Reports to the COO and works closely with the co-founders to build and shape the Client Success function, with strong cross-functional partnership across Sales, Product and Engineering.
Initially, this will be a highly hands-on functional leadership role. As Cyclops grows, you'll help define how the function scales and have the opportunity to build the team and operating model around what our clients and business need.
Why This Role (Optional)
You'll have the opportunity to work directly with the co-founders to build Client Success at Cyclops from the ground up while personally owning relationships with some of the most important companies in payments. Your work will directly shape how clients experience Cyclops-from their first steps toward implementation through long-term growth-and create the foundation for how the function scales.
Location (Optional)
Location: Fully Remote
We are open to candidates based within the U.S. Eastern or Central Time Zones.
Compensation and Benefits
We offer competitive compensation designed to attract exceptional talent and reflect the experience, skills, and impact you'll bring to the team. Depending on the role, candidate location, and final engagement structure, this position may be structured as either direct employment or an independent contractor engagement. Compensation, benefits, and other terms will be aligned with the applicable engagement type and discussed during the hiring process.
Additional Benefits
  • Company issued laptop
  • Technology Accessories
  • Annual In-Person Full-Team Meetup

About Cyclops
Cyclops enables payments companies to onboard with a single partner, unlocking stablecoin settlement, payins, payouts and treasury optimization across global corridors - all through a single API.
Cyclops was founded by payments executives and crypto veterans who were fed up with stablecoin fragmentation. The first complete stablecoin platform built exclusively for the payments industry, Cyclops combines the agility of orchestration with the comprehensive build outs of full-stack providers. Cyclops has end-to-end integrations to every leading provider at every layer of the stablecoin stack, and proprietary technology built on top to make payments use cases effortless. With this unique approach, Cyclops is the only platform offering product and license redundancy in all major markets, with dozens of partners and over 100 global licenses.
Cyclops Culture
Don't join Cyclops if you're looking for a typical 9-5. The culture we've built is one of first-principles thinking and relentless execution. We wake up every day excited to deliver great products worthy of the world's best companies. Everyone who works at Cyclops must have a founder mindset, where no problem is too big to solve.

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