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Manager Of Client Services Jobs in Indiana (NOW HIRING)

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Client Services Analyst I

Evansville, IN · Hybrid

Regardless of the platform you support, you'll be at the forefront of client success-resolving ... Our teams design, implement, and operate solutions that help clients manage data, automate ...

EVERENCE SERVICES,

Client Services Representative

Goshen, IN · On-site

$14.25 - $19.50/hr

POSITION SUMMARY Support the sales efforts of the associated Everence office(s). Provide technical ... Become proficient in using the Everence client database system (CRM) to effectively manage ongoing ...

Gregory & Appel Inc

Claims Advocate

Indianapolis, IN · On-site

Prepares claim trending and analysis reports to identify causes of loss for clients upon request from the Client Service Consultant, Producer or the Manager of Client Services. Responds or refers ...

NVA

Client Services Representative

Evansville, IN · On-site

$15.25 - $20.75/hr

... pain management and other medications, shampoos, home dental products and other retail items ... Provide phone shoppers with a description of services and prices. Receive and send faxes. Ensure ...

Selerix

$16.25 - $21.50/hr

... of a seamless client experience across Selerix. This role exists to create capacity for System Configuration analysts, Client Success Managers, Data Services specialists, and others to focus on work ...

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All JobsOf Client Services JobsManager Of Client Services JobsManager Of Client Services Jobs in Indiana

Manager Of Client Services information

See Indiana salary details

$33.3K

$66.9K

$121.3K

How much do manager of client services jobs pay per year?

As of Sep 2, 2026, the average yearly pay for manager of client services in Indiana is $66,923.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $79,000.00 per year, depending on experience, location, and employer.

How does a manager of client services typically collaborate with other departments to enhance client satisfaction?

A Manager of Client Services frequently works cross-functionally, partnering with teams such as sales, operations, and product development to address client needs and resolve issues efficiently. They act as a bridge, communicating client feedback and expectations to internal stakeholders to ensure services meet or exceed standards. This collaborative environment not only helps in delivering tailored solutions but also fosters a culture of continuous improvement, directly contributing to higher client satisfaction and retention.

What are the key skills and qualifications needed to thrive as a manager of client services, and why are they important?

To thrive as a Manager Of Client Services, you need strong leadership abilities, client relationship management skills, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM systems, project management tools, and customer service platforms is typically required. Exceptional communication, problem-solving, and conflict resolution skills help you stand out in this role. These competencies ensure effective team leadership, high client satisfaction, and the ability to resolve issues efficiently in a dynamic service environment.

How to become a manager of client services?

To become a manager of client services, candidates typically need a bachelor's degree in business, marketing, or a related field, along with several years of experience in customer service or account management. Developing strong communication, leadership, and problem-solving skills is essential, and gaining certifications such as Certified Customer Service Manager (CCSM) can enhance prospects. Progression often involves demonstrating leadership abilities and understanding client needs to oversee teams and improve service delivery.

What does a manager of client services do?

A manager of client services oversees client accounts, ensuring customer satisfaction and retention. They coordinate between clients and internal teams, address issues, and develop strategies to improve service delivery, often using CRM tools and maintaining strong communication skills.

What are the most commonly searched types of Of Client Services jobs in Indiana?

The most popular types of Of Client Services jobs in Indiana are:

What cities in Indiana are hiring for Manager Of Client Services jobs?

Cities in Indiana with the most Manager Of Client Services job openings:

Manager Of Client Services jobs near you
Infographic showing various Manager Of Client Services job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $66,923 per year, or $32.2 per hour.

Client Services Manager Homecare

Right at Home

Merrillville, IN • On-site

$43K - $50K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 6 hours ago

Job description

Responsive recruiter
Replies within 24 hours
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Client Services Manager - Caregiver Experience and Recruiting
At Right at Home, Client Services is where clients and caregivers come together.
We are looking for a Client Services Manager who thrives in a fast-paced environment, builds strong relationships, solves problems quickly, and knows how to create the right match between caregiver and client.
This is not just an operations role.
This is a relationship, staffing, and caregiver success role.
You will manage a portfolio of clients and caregivers while also playing an important role in interviewing, hiring, and placing new caregivers into the field for our Northwest Indiana location. You will work with the team to help ensure that clients receive excellent care, caregivers are supported, and schedules stay filled.
If you enjoy balancing people, problem-solving, scheduling, and service-and you want to make a direct impact every day-this may be the right opportunity for you.
What You'll Do
Client & Caregiver Service Management
  • Manage a portfolio of clients and caregivers
  • Build and maintain strong relationships with caregivers and clients
  • Ensure client cases are fully staffed and schedules are maintained
  • Build the case-not just fill the shift-by matching the right caregiver to the right client
  • Respond to call-offs, schedule changes, and urgent client needs
  • Resolve client concerns, caregiver issues, and service disruptions quickly and professionally
  • Follow up with new clients and families after the first shift to ensure a positive experience
  • Partner with the scheduling and care teams to maintain continuity of care
  • Monitor open shifts, fill rates, call-offs, and client satisfaction
  • Document activity and case information accurately in WellSky

Recruiting & Interviewing
  • Conduct final-stage, in-person interviews with caregiver candidates
  • Evaluate candidates for experience, reliability, professionalism, and fit with our culture
  • Extend same-day job offers to qualified candidates
  • Clearly explain job expectations, scheduling realities, and client opportunities
  • Partner with the Recruiting and Onboarding team to move candidates quickly from interview to orientation and first shift
  • Help place newly hired caregivers into client cases based on skills, availability, and personality fit

Caregiver Success & Retention
  • Support newly hired caregivers through their first assignments
  • Monitor early caregiver performance and engagement
  • Identify and address barriers that prevent caregivers from being successful
  • Build strong relationships with caregivers to improve retention and long-term success

Additional Responsibilities
  • Participate in the on-call rotation
  • Support urgent after-hours staffing needs and client issues
  • Help monitor caregiver compliance requirements, including licenses, TB tests, and auto insurance
  • Review and validate caregiver hours, logs, and documentation

What We're Looking For
  • Experience in home care, healthcare staffing, scheduling, client services, recruiting, or a related field
  • Strong communication and relationship-building skills
  • Ability to stay calm and organized in a fast-paced environment
  • Strong problem-solving and decision-making ability
  • Experience managing multiple priorities and urgent situations
  • Comfortable having difficult conversations and resolving conflict professionally
  • Ability to build trust with both clients and caregivers
  • Experience with scheduling software or client management systems preferred; WellSky experience is a plus
  • Experience interviewing or hiring candidates is preferred

The Ideal Candidate
You may be a strong fit if you:
  • Naturally build relationships and earn trust quickly
  • Like being the person who keeps everything moving
  • Enjoy solving problems and finding creative staffing solutions
  • Can balance empathy with accountability
  • Are highly organized, but also flexible when priorities change
  • Want to help both clients and caregivers succeed

Schedule
  • Full-time
  • In-office in Indiana
  • Some participation in on-call rotation required

Benefits
  • Competitive salary
  • Paid time off
  • Health benefits
  • Ongoing training and development
  • Opportunity to make a meaningful difference every day

Why Right at Home?
At Right at Home, we believe great care starts with great people. We are committed to creating an environment where clients feel supported, caregivers feel valued, and our team works together to make a difference.
If you are looking for a role where you can combine service, staffing, relationship-building, and recruiting into one meaningful position, we'd love to hear from you.
Compensation: $43,000.00 - $50,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Right at Home's mission is simple...to improve the quality of life for those we serve. Our caregivers and care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed.
At Right at Home, YOU will help improve the quality of life for those we serve. If you are:
  • compassionate
  • empathetic
  • reliable
  • determined and are
  • focused on others...than you have found the "Right Home"

We look forward to working with you and will continuously strive to fulfill our promises!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.

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