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Manager Mazda Service Jobs in Wisconsin (NOW HIRING)

Automotive Technician Bergstrom Mazda of Green Bay At Bergstrom Automotive, we're proud to be ... Service Manager >> Platform Manager At Bergstrom Automotive, we are committed to fostering a ...

Automotive Technician

Green Bay, WI · On-site

$18 - $22/hr

Automotive Technician Bergstrom Mazda of Green Bay At Bergstrom Automotive, we're proud to be ... Service Manager >> Platform Manager At Bergstrom Automotive, we are committed to fostering a ...

Detail Technician (Part-Time) Bergstrom Mazda of Green Bay At Bergstrom Automotive, we're proud to ... Work closely with the service and sales teams to prioritize and manage the detailing workload ...

Detail Technician

Green Bay, WI · On-site

$15 - $19/hr

Detail Technician (Part-Time) Bergstrom Mazda of Green Bay At Bergstrom Automotive, we're proud to ... Work closely with the service and sales teams to prioritize and manage the detailing workload ...

Sales Advisor

Green Bay, WI · On-site

$100K/yr

Sales Advisor Bergstrom Mazda of Green Bay At Bergstrom Automotive, we are redefining the car ... Manage the entire sales process, including vehicle selection, test drives, trade-ins, financing ...

Showing results 41-48

Manager Mazda Service information

What does a Manager Mazda Service do?

A Manager Mazda Service oversees the daily operations of a Mazda dealership's service department. Their responsibilities include managing service advisors and technicians, ensuring customer satisfaction, maintaining service quality standards, and achieving financial goals. They also handle scheduling, inventory management, and resolving customer complaints. The role requires strong leadership, automotive knowledge, and excellent communication skills.

What are the key skills and qualifications needed to thrive as a Manager Mazda Service?

To thrive as a Manager Mazda Service, you need strong automotive service knowledge, leadership experience, and a background in business or automotive management, often supported by relevant certifications. Familiarity with dealership management systems, Mazda-specific diagnostic tools, and customer relationship management software is essential. Exceptional communication, problem-solving, and team-building skills help you lead staff and ensure customer satisfaction. These skills ensure efficient service operations, high-quality repairs, and a positive customer experience, which are critical for dealership success.

What are the typical challenges a Manager Mazda Service faces in balancing customer satisfaction and operational efficiency?

As a Manager Mazda Service, you'll often need to balance delivering exceptional customer service with maintaining efficient workshop operations. Common challenges include managing high service volumes, ensuring timely completion of repairs, and coordinating schedules between technicians and front-of-house staff. Communication is key, as you'll frequently collaborate with parts departments, warranty administrators, and customers to resolve issues quickly and effectively. Staying updated with Mazda's latest service protocols and fostering ongoing training for your team also play vital roles in achieving both customer satisfaction and operational goals.

What is the difference between Manager Mazda Service vs Service Advisor?

AspectManager Mazda ServiceService Advisor
Primary RoleOversees service department operations, manages staff, and ensures service qualityInteracts with customers, explains repairs, and recommends services
Required CredentialsExperience in automotive service management, certifications like ASE, leadership skillsCustomer service skills, automotive knowledge, certifications like ASE beneficial
Work EnvironmentService department management, administrative tasks, team supervisionCustomer-facing, diagnostic discussions, sales-oriented

The Manager Mazda Service focuses on overseeing the entire service department, managing staff, and ensuring operational efficiency. In contrast, the Service Advisor primarily interacts with customers, explaining repairs and recommending services. Both roles require automotive knowledge and certifications like ASE, but the Manager role emphasizes leadership and management skills, while the Service Advisor centers on customer service and communication.

What is a manager Mazda service position?

A manager Mazda service position involves overseeing the service department at a Mazda dealership, coordinating repairs, managing staff, ensuring customer satisfaction, and maintaining service quality. The role typically requires strong leadership, technical knowledge of Mazda vehicles, and experience in automotive service management.

What are popular job titles related to Manager Mazda Service jobs in Wisconsin?

For Manager Mazda Service jobs in Wisconsin, the most frequently searched job titles are:

PT Evening Receptionist/Cashier

Russ Darrow Automotive Group

Madison, WI • On-site

$15 - $18.25/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday


Russ Darrow Automotive Group rating

6.0

Company rating: 6.0 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

109th of 159 rated car dealerships


Job description

Russ Darrow Madison Mazda is actively seeking a friendly, dependable Receptionist/Cashier to be the welcoming first point of contact for our dealership. This is a great opportunity for someone who enjoys working with people, providing excellent customer service, and supporting daily office operations in a fast-paced environment.
The ideal candidate has a positive attitude, strong communication skills, and is comfortable handling both customer interactions and basic accounting tasks. Dealership experience and strong Excel skills are a plus.
Responsibilities
• Greet and assist customers in person and over the phone in a professional, courteous manner
• Answer incoming calls, determine the nature of the call, and route callers to the appropriate department promptly
• Operate the switchboard telephone system efficiently and accurately
• Receive cash, check, and credit card payments; issue receipts and make change accurately
• Perform routine accounting tasks related to accounts receivable and accounts payable
• Assist managers and office staff with clerical and administrative duties as needed
• Communicate clearly and professionally with customers, vendors, and internal team members
• Learn dealership departments, procedures, and internal processes to assist customers efficiently
This role is ideal for someone who takes pride in being organized, dependable, and customer-focused while contributing to a positive team environment.
About Us
The Darrow Difference is the foundation of our success - and we want you to be a part of it!
Are you outgoing, enjoy meeting new people, and have a passion for the latest technology? Are you looking for a fulfilling career and not just another job? At the Russ Darrow Group, we share the same commitment to our employees as we do our customers - after all, a great customer experience is only possible with great employees.
What We Offer
We believe in investing in our employees' growth and well-being, that's why we provide continuous training, advancement opportunities, competitive compensation, flexible schedules, comprehensive benefits, and employee assistance programs. Our culture emphasizes family values, diversity, and teamwork, ensuring exceptional service through empowered and dedicated team members.
No experience? No problem! We're eager to train the right candidates from the ground up. Our top-notch tools and resources will help you succeed! With over six decades of success, our experienced management teams will provide comprehensive training and support from day one.
If you're ready to join a team that values community involvement, career development, and a legacy of excellence, we'd love to hear from you!!
Benefits
  • Competitive Compensation Plans
  • Full Benefits Package
  • Medical, Dental & Vision
  • 401k with Company Match
  • HSA with Company Contribution
  • PTO from day one!!
  • Growth and Advancement Opportunities
  • Continuous Training and Development

Qualifications
  • Experience with Microsoft Office suite is a plus
  • Customer service experience
  • Available to work flexible hours on weeknights & weekends
  • Ability to communicate customers' interests needs and requests to management and sales personnel
  • Professional personal appearance

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