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Manager Mazda Service Jobs in Ohio (NOW HIRING)

Mike Bass Ford

Mazda Sales Consultant

Sheffield Village, OH

$80K - $100K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Maintain reporting and recording in our CRM * Assist with showroom and promotion setup Character ... Strong customer service and communication skills, including proper phone etiquette * Prior ...

Mike Bass Ford

Mazda Sales Consultant

Sheffield Village, OH · On-site

$80K - $100K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Maintain reporting and recording in our CRM * Assist with showroom and promotion setup Character ... Strong customer service and communication skills, including proper phone etiquette * Prior ...

WYLER

Mazda Sales Consultant - Eastgate Auto Mall

Batavia, OH · On-site

$100K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Build strong relationships through customer service and follow-ups * Collaborate with management to finalize sales and ensure customer satisfaction * Stay up-to-date on the latest MAZDA models ...

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All JobsMazda Service JobsManager Mazda Service JobsManager Mazda Service Jobs in Ohio

Manager Mazda Service information

What does a Manager Mazda Service do?

A Manager Mazda Service oversees the daily operations of a Mazda dealership's service department. Their responsibilities include managing service advisors and technicians, ensuring customer satisfaction, maintaining service quality standards, and achieving financial goals. They also handle scheduling, inventory management, and resolving customer complaints. The role requires strong leadership, automotive knowledge, and excellent communication skills.

What are the key skills and qualifications needed to thrive as a Manager Mazda Service?

To thrive as a Manager Mazda Service, you need strong automotive service knowledge, leadership experience, and a background in business or automotive management, often supported by relevant certifications. Familiarity with dealership management systems, Mazda-specific diagnostic tools, and customer relationship management software is essential. Exceptional communication, problem-solving, and team-building skills help you lead staff and ensure customer satisfaction. These skills ensure efficient service operations, high-quality repairs, and a positive customer experience, which are critical for dealership success.

What are the typical challenges a Manager Mazda Service faces in balancing customer satisfaction and operational efficiency?

As a Manager Mazda Service, you'll often need to balance delivering exceptional customer service with maintaining efficient workshop operations. Common challenges include managing high service volumes, ensuring timely completion of repairs, and coordinating schedules between technicians and front-of-house staff. Communication is key, as you'll frequently collaborate with parts departments, warranty administrators, and customers to resolve issues quickly and effectively. Staying updated with Mazda's latest service protocols and fostering ongoing training for your team also play vital roles in achieving both customer satisfaction and operational goals.

What is the difference between Manager Mazda Service vs Service Advisor?

AspectManager Mazda ServiceService Advisor
Primary RoleOversees service department operations, manages staff, and ensures service qualityInteracts with customers, explains repairs, and recommends services
Required CredentialsExperience in automotive service management, certifications like ASE, leadership skillsCustomer service skills, automotive knowledge, certifications like ASE beneficial
Work EnvironmentService department management, administrative tasks, team supervisionCustomer-facing, diagnostic discussions, sales-oriented

The Manager Mazda Service focuses on overseeing the entire service department, managing staff, and ensuring operational efficiency. In contrast, the Service Advisor primarily interacts with customers, explaining repairs and recommending services. Both roles require automotive knowledge and certifications like ASE, but the Manager role emphasizes leadership and management skills, while the Service Advisor centers on customer service and communication.

What is a manager Mazda service position?

A manager Mazda service position involves overseeing the service department at a Mazda dealership, coordinating repairs, managing staff, ensuring customer satisfaction, and maintaining service quality. The role typically requires strong leadership, technical knowledge of Mazda vehicles, and experience in automotive service management.

What are popular job titles related to Manager Mazda Service jobs in Ohio?

For Manager Mazda Service jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Manager Mazda Service jobs in Ohio look for?

The top searched job categories for Manager Mazda Service jobs in Ohio are:

What cities in Ohio are hiring for Manager Mazda Service jobs?

Cities in Ohio with the most Manager Mazda Service job openings:

Manager Mazda Service jobs near you

Mazda Sales Consultant - Eastgate Auto Mall

Jeff Wyler Automotive Family

Batavia, OH • On-site

$100K/yr

Other

Medical, Dental, Vision, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Mazda Sales Consultant - Eastgate Auto Mall

Jeff Wyler Eastgate Mazda is adding to our sales team! Awarded "Top Workplace" for 9 consecutive years! Jeff Wyler Eastgate Mazda is looking for creative, dedicated, and committed salespeople to join our sales floor! Whether you have 20+ years of experience in the automotive industry or sales experience from another industry and are looking to start a new career, let us help you set yourself up for success!

Why choose Jeff Wyler Automotive Family?

At the Jeff Wyler Automotive Family, culture comes first. We're a team that respects each other, supports one another, and shows up every day with pride in what we do. You're not just filling a role here; you're joining a workplace where your work is noticed and your voice matters. We offer top pay in the market, competitive benefits, and real opportunities to grow your career. Many of our leaders started on the front lines, and we're committed to promoting from within. If you're looking for a stable, people-first company that rewards hard work, values teamwork, and invests in its employees, you'll feel right at home with the Jeff Wyler Automotive Family.

Job details:

  • Competitive pay plan + incentives
  • $100,000+ a year of earning potential based on your commitment and your dedication.
  • Full time

Jeff Wyler offers:

  • Uncapped earning potential
  • We provide daily in-house training as well as an offsite 4-day sales camp with a detailed structured curriculum.
  • Open floor to sell new & used
  • Career growth opportunities
  • Medical, dental, vision, & much more!
  • Paid time off & holidays
  • Employee discount program

Responsibilities:

  • You will be responsible for greeting customers as they enter the dealership and directing them where they need to go
  • Assist customers in selecting the ideal Mazda vehicle to match their needs
  • Conduct test drives to showcase vehicle features and performance
  • Build strong relationships through customer service and follow-ups
  • Collaborate with management to finalize sales and ensure customer satisfaction
  • Stay up-to-date on the latest Mazda models, promotions, and financing options
  • Exceed sales goals and earn rewarding commission while doing what you love

Qualifications:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced, team-oriented environment
  • Basic computer and math skills
  • High school diploma or equivalent
  • Clean driving record

All applicants must demonstrate the ability to pass pre-employment testing, including a background check, MVR, and drug screening. The company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, parental status, veteran status, or any other characteristic protected by applicable federal, state, or local law.

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