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Manager Key Accounts Jobs in Rochester, MI (NOW HIRING)

NGK Automotive Ceramics, USA Inc. is seeking an Engineering Key Account Manager for our Novi, MI sales office. The qualified candidate should have an Engineering Bachelor's degree and application ...

NGK Automotive Ceramics, USA Inc. is seeking an Engineering Key Account Manager for our Novi, MI sales office. The qualified candidate should have an Engineering Bachelor's degree and application ...

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Key Account Manager

Southfield, MI · On-site

$90K - $110K/yr

... accounts, including high-profile brands like Ford and Tesla. Your time will be split into two main ... KEY RESPONSIBILITIES * Lead the RFQ Process: Manage complex Request for Quote (RFQ) projects from ...

Develop and strengthen key customer relationships. * Lead commercial negotiations across product ... Lead, guide and manage regional Account Managers on the team. Qualifications: * Bachelor degree in ...

... CRM software, including but not limited to opportunity probability, key customer notes, summary ... and/or Tier 1 accounts are an advantage • Experience in robotics and machine vision • ...

Manage the full sales cycle: lead generation, technical consultation, quoting, negotiation, and closing * Act as the key interface between customers, integrators, and internal engineering teams

Develop appropriate level relationships within targeted end user accounts. Identify key decision makers. * Ability to coordinate activities of other team members as needed and manage all aspects of ...

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We are seeking a strategic, solution-oriented Key Account Manager to inherit and champion an ... You bring 2 to 6 years of experience directly managing OEM accounts ( Tesla experience preferred ...

This position is responsible for developing and maintaining strong relationships with key accounts ... The Account Manager will also oversee program implementation, ensuring that projects are completed ...

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PDX Key Account Manager R4

Detroit, MI · On-site

$45K - $47K/yr

A growing national auto parts delivery company is looking for a Key Account Manager to support several clients. Individual will be the face of the company serving as the liaison between the company ...

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Manager Key Accounts information

See Rochester, MI salary details

$36.8K

$85.2K

$128.4K

How much do manager key accounts jobs pay per year?

As of Jul 10, 2026, the average yearly pay for manager key accounts in Rochester, MI is $85,200.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,200.00 and $102,200.00 per year, depending on experience, location, and employer.

What are Manager Key Accounts?

A Manager Key Accounts is a professional responsible for overseeing and nurturing relationships with an organization's most important clients or customers, often referred to as 'key accounts.' Their primary goal is to ensure client satisfaction, identify new business opportunities within existing accounts, and maintain long-term partnerships. They act as the main point of contact for key clients, coordinating between internal teams to deliver tailored solutions and services that meet the clients' needs. In addition, they often negotiate contracts, monitor account performance, and work to achieve revenue growth targets. This role is crucial for companies that rely on a small number of large or strategic clients for a significant portion of their business.

How does a Manager Key Accounts typically collaborate with other departments to ensure client satisfaction?

A Manager Key Accounts regularly works cross-functionally with departments such as sales, marketing, product development, and customer support to address client needs and deliver tailored solutions. They act as a liaison, communicating client feedback and coordinating internal resources to resolve issues quickly. This collaboration ensures that key accounts receive consistent support, timely updates, and customized offerings, which are crucial for maintaining long-term client relationships and meeting business objectives.

What are the key skills and qualifications needed to thrive as a Manager Key Accounts, and why are they important?

To thrive as a Manager Key Accounts, you need strong sales acumen, strategic account management experience, and a relevant bachelor's degree, often in business or marketing. Familiarity with CRM systems like Salesforce, data analysis tools, and sales reporting software is important for managing client relationships and tracking performance. Exceptional negotiation, relationship-building, and communication skills help you stand out in this client-facing role. These skills ensure you can grow key partnerships, deliver value to clients, and drive revenue for the organization.
What cities near Rochester, MI are hiring for Manager Key Accounts jobs? Cities near Rochester, MI with the most Manager Key Accounts job openings:
Infographic showing various Manager Key Accounts job openings in Rochester, MI as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 19% Part Time, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $85,200 per year, or $41 per hour.

Engineering Key Account Manager

NGK Detroit

Novi, MI • On-site

Full-time

Posted 9 days ago


Job description

NGK Automotive Ceramics USA, Inc. is a subsidiary of the leading ceramic technology company NGK Corporation, located in Nagoya, Japan.  NGK Automotive Ceramics USA, Inc. directly supports and supplies all major automobile manufacturers and heavy-duty diesel manufacturers with high-performance components for emission control systems. NGK Automotive Ceramics, USA Inc. is seeking an Engineering Key Account Manager for our Novi, MI sales office. The qualified candidate should have an Engineering Bachelor's degree and application engineering and/or engineering account management experience. 
I.          BASIC FUNCTIONS
Researches and reports information on the performance of company technologies as well as competing technologies within the Customer base. Aids in the development and application of products to fulfill customer needs. Confers with existing and prospective customers and assesses customer needs. Promotes and implements technical products and services into customer development and production programs. Responsibilities include providing product functionality and capability reports and acting as technical liaison both internally and externally. Responsible for the communication between NGK and customers and acts as the liaison for the commercial and technical aspects of the business. This is a hybrid role requiring 2-3 days in office.
  II.        ESSENTIAL FUNCTIONS
  1. Has the lead function on all interactions with the Customer and has responsibilities and ownership for the business account. Takes full accountability for all aspects of the business and solicits support from within the company in the interests of the company. Acts as the communication leader for the business account. Strives to establish NGK as global number one supplier at the customer.
  2. Responsible for the commercial success of the account, by hitting sales and profit targets that comply with growing market demand and maintain/increase price levels for the future.
  3. Always maintains and seeks deeper communication networks at the customers (OEM & supply chain partners).
  4. Ensure regular and consistent meetings with Customers capturing detailed reports, outcomes and necessary actions whilst documenting the details and capturing on the NAU database.
  5. Provides technical expertise, recommends improvements and negotiates with Customers on product specifications, performance requirements, developments strategies and configurations and leads interaction with Product Management (PM) at NAU and ACPE to find best solutions for the Customer and NGK.
  6. Confers with key Customer personnel in engineering, purchasing and quality etc. to assess their needs and to determine their technical and business requirements (Quality/cost/performance), whilst always understanding the direct impact on NGK.
  7. Collaborates with Business Strategy (BS) and PM groups to communicate/interchange customer requirements and establish best case solutions from a Commercial and Technical perspective.
  8. Coordinates the negotiation of contracts, contractual changes, preparations of proposals and financial conditions of contracts. Coordinates and monitors pricing, quotations, business proposals and ‘win-or-lose’ feedback, all with the support of BS group and HQ.
  9. Initiates the kick-off of PPAP & Production products via the ‘Advanced Information’ (AI) & ‘Confirmed Information’ (CI) process in conjunction with guidance from BS group.
  10. Has lead responsibility for the creation of customer budgets files as required by HQ twice per annum. Provides physical budget files to BS group and agree final figures before it is submitted to HQ via the BS group.
  11. Monitors the actual sales and delivery figures related to the annual budget figures and initiates investigations with Customers on questionable discrepancies. Provide clarity and direction to relevant departments (Planning, Logistics, BS group and HQ).
  12. Researches changing and global emission regulations and resulting after-treatment technology development/requirements. Anticipates future business needs.
  13. Monitors market trends and recommends necessary business strategies.
  14. Monitors competitor performance and recommend product/technology & commercial development strategies as required. Anticipates possible future actions of the competition.
  15. Works as key communication interface between Customers and PM & BS groups and actively participates in internal meetings (Technical & Commercial) to convey business needs to all parties. Acts as key participant in internal technical exchanges and promotes the customers needs in forums such as GEM and NAU technical meetings.
  16. Aids in the development of existing NGK processes and systems to fulfill the needs of customers.
  17. Leads to resolve Quality Assurance (QA) issues and diagnostics of technical problems, related to the products and relevant specifications. 
  18. Responsibility for the preparation and physical presentations provided to customers that are related to all aspects of the business account (Technical and Commercial).
  19. Coordinates and supports visits to customer or NGK facilities for issues such as customer audits, senior management business meetings, workshops, quality issues etc.
  20. Focuses on all opportunities for product differentiation. Delivers input and support for any internal or external new business opportunities as well as new applications within existing customers.
  21. Ensures adherence to master vehicle/engine program plans and develops solutions to problems, as well as directs those assigned to the program from various departments within NGK and customer if necessary. Provide program status reports and ensure sufficient communication to all relevant parties both internal and external.
  22. Ensures compliance and support of company policies, procedures, and objectives.
  23. Performs duties as deemed necessary by direct supervisor and senior management.

III.       QUALIFICATIONS
Education/:     Bachelor's degree in engineering or equivalent, Master’s degree is preferred.
Experience:     Three (3) to five (5) years of direct experience as application engineer or similar position(s).

Skills/Aptitude:   
  • Knowledge of the practical application of engineering science and technology.
  • Emissions ceramics products, Coater and Canner experience preferred.
  • Strong customer interface and negotiation skills.
  • Ability to apply logic and reasoning to identify the strengths and     weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Effective oral and written communication skills.
  • Excellent inter-personal skills, computer literate.
Work Environment:      
  • Office environment.
  • Hybrid work schedule. (Full time office attendance may be required during training period)
  • Overtime may be required to meet program/project deadlines.
  • Physically able to participate in presentations and meetings.
  • Domestic and International travel is required.

 

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