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Manager Key Accounts Jobs in Madison, WI (NOW HIRING)

QXO

Key Account Manager

Madison, WI · On-site

... end order management process by tracking orders checking stock availability suggesting complementary products and collecting customer feedback * Operate as the primary point of contact for key ...

QXO

Key Account Manager

Madison, WI

... end order management process by tracking orders checking stock availability suggesting complementary products and collecting customer feedback * Operate as the primary point of contact for key ...

POPLIFE

Brand Ambassador

Madison, WI · On-site

Build strong relationships with key accounts and encourage consumption and sales at key accounts ... Manage budget responsibly when activating and supporting accounts. QUALIFICATIONS/REQUIREMENTS * 21 ...

General Beer Distributors Co

Chain Manager

Madison, WI · On-site

Enlist and obtain supplier resources to gain market share and key account relevance. Communication: • Follow up on all customer complaints in close coordination with the Sales Manager to ensure ...

GENERAL BEVERAGE SALES CO

Chain Manager

Madison, WI · On-site

Enlist and obtain supplier resources to gain market share and key account relevance. Communication ... Sales Manager to ensure problems are solved and to prevent recurrence. Develop and maintain ...

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All JobsKey Accounts JobsManager Key Accounts JobsManager Key Accounts Jobs in Madison, WI

Manager Key Accounts information

See Madison, WI salary details

$40.3K

$93.3K

$140.6K

How much do manager key accounts jobs pay per year?

As of Jul 29, 2026, the average yearly pay for manager key accounts in Madison, WI is $93,269.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,600.00 and $111,800.00 per year, depending on experience, location, and employer.

What are Manager Key Accounts?

A Manager Key Accounts is a professional responsible for overseeing and nurturing relationships with an organization's most important clients or customers, often referred to as 'key accounts.' Their primary goal is to ensure client satisfaction, identify new business opportunities within existing accounts, and maintain long-term partnerships. They act as the main point of contact for key clients, coordinating between internal teams to deliver tailored solutions and services that meet the clients' needs. In addition, they often negotiate contracts, monitor account performance, and work to achieve revenue growth targets. This role is crucial for companies that rely on a small number of large or strategic clients for a significant portion of their business.

How does a Manager Key Accounts typically collaborate with other departments to ensure client satisfaction?

A Manager Key Accounts regularly works cross-functionally with departments such as sales, marketing, product development, and customer support to address client needs and deliver tailored solutions. They act as a liaison, communicating client feedback and coordinating internal resources to resolve issues quickly. This collaboration ensures that key accounts receive consistent support, timely updates, and customized offerings, which are crucial for maintaining long-term client relationships and meeting business objectives.

What are the key skills and qualifications needed to thrive as a Manager Key Accounts, and why are they important?

To thrive as a Manager Key Accounts, you need strong sales acumen, strategic account management experience, and a relevant bachelor's degree, often in business or marketing. Familiarity with CRM systems like Salesforce, data analysis tools, and sales reporting software is important for managing client relationships and tracking performance. Exceptional negotiation, relationship-building, and communication skills help you stand out in this client-facing role. These skills ensure you can grow key partnerships, deliver value to clients, and drive revenue for the organization.
What cities near Madison, WI are hiring for Manager Key Accounts jobs? Cities near Madison, WI with the most Manager Key Accounts job openings:
Manager Key Accounts jobs near you
Infographic showing various Manager Key Accounts job openings in Madison, WI as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $93,269 per year, or $44.8 per hour.

Director of Commercial Key Accounts

Medica Services Company LLC

Madison, WI

Full-time

Posted 6 days ago

Job description

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.

We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.

The Director, Key Account Executives, provides enterprise leadership for Medica’s Key Account Executive team. How they function, overseeing the Key Account strategy, establishing scalable and consistent business models, and ultimately executing how Medica manages its most complex and strategically significant commercial accounts (employers).

This role leads Key Account Executives across all geographies and is accountable for retention, client experience, and effective cross-functional coordination for large and complex accounts. The Director ensures consistent account management standards, clear ownership models, and seamless transitions of new large accounts from Commercial Sales Relationship Managers into the Key Account Executive team. Performs other duties as assigned.

Key Accountabilities

  • Enterprise Leadership and Execution of the Key Account Operating Model
    • Define and own the enterprise Key Account management model across all geographies. Set standards for:
      • Account ownership and governance
      • Strategic initiatives
      • Renewal leadership and growth strategies
      • Escalation management
      • Cross-functional engagement to ensure operational alignment and consistency in how Medica manages its most complex and strategic accounts across Medica core geographies
  • People Leadership and Capability Development
    • Lead, coach, and develop Key Account Executives across regions. Set clear expectations tied to retention, reporting, client engagement and experience, and segment performance. Drive consistency in skills such as:
      • Executive presence
      • Strategic account planning
      • Complex issue navigation
      • Driving decisions based on reporting, data, analytics, and technologies
      • Interdisciplinary protocol
      • Leveraging Medica resources to retain, grow and innovate within our Key Account book of business
  • Retention Strategy and Portfolio Health Oversight
    • Own the health of the Key Account portfolio, not individual accounts
      • Identify systemic retention risks, trends, and escalation patterns
      • Partner with Sales, Client Experience, Product, Network, Operations, and Finance to: Proactively address at-risk accounts and influence enterprise priorities that impact retention Act as an escalation leader for high-impact or enterprise-sensitive situations
  • Account Transition and Intake Governance

    • Own the standard transition process for moving new large and complex accounts from commercial Sales Relationship Managers to Key Account ExecutiveS

    • Ensure:

      • Clear handoffs
      • Defined ownership
      • Early stabilization and client confidence
    • Continuously improve transition effectiveness based on feedback and outcomes

Cross‑Functional Influence and Enterprise Partnership

    • Serve as a strategic partner to the Senior Director, Commercial Sales and Retention
    • Represent Key Account needs in enterprise discussions related to:
      • Product
      • Network
      • Service models
      • Operational readiness
    • Influence decisions without direct authority
  • Participate directly in select executive‑level client interactions when:
    • Accounts are highly complex
    • Issues are enterprise‑sensitive
    • Presence adds credibility or accelerates resolution
  • Model expectations for Key Account Executives

        Required Qualifications

        • Bachelor's degree or equivalent work experience in a related field
        • 10+ years of work experience beyond degree
        • 5+ years of Health Plan experience with a focus on commercial business
        • 5+ years of people leadership and coaching senior, client-facing professionals across geographies

        Required Certifications/Licensure

        • Applicable active resident and non-resident Life, Accident and Health licenses

        Preferred Qualifications

        • Commercial sales, account management, or client experience leadership
        • Healthcare, insurance, or similarly complex B2B environments
        • Enterprise‑level strategic account leadership and portfolio management
        • Retention strategy development and execution for complex, high‑value accounts
        • Advanced client experience design and stewardship in highly visible relationships
        • Executive presence with the ability to engage credibly with senior client and internal leaders
        • Strong escalation management and complex issue resolution capabilities
        • Ability to establish, document, and enforce standard operating models while allowing for regional nuance
        • Cross‑functional influence in matrixed environments without direct authority
        • Change leadership skills, including guiding teams and clients through transitions and ambiguity
        • Strong business judgment and decision‑making in high‑risk, high‑impact situations
        • Data‑informed analysis and prioritization of portfolio‑level risks and opportunities
        • Excellent communication skills, including executive‑level written and verbal messaging
        • Talent development mindset with experience building consistent capabilities and expectations
        • Operational discipline paired with strategic thinking and adaptability
        • Strong collaboration skills across Sales, Client Experience, Operations, Product, Network, and Finance

        This position is an Office role, which requires an employee to work onsite, on average, 3 days per week. We are open to candidates located near one of the following office locations: Minnetonka, MN and/or Madison, WI.

        The full salary grade for this position is $122,500 – $210,000. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $122,500 - $175,000. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data.  In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.

        The compensation and benefits information is provided as of the date of this posting. Medica’s compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.

        Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.

        We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

        Apply