Manager Intelligent Automation Jobs in Ontario (NOW HIRING)

The Lead Automation Developer is responsible for leading, supporting, and executing projects and initiatives to drive the transformation of HR through AI and Intelligent Automation. This role will support the Robotic Process Automation and Intelligent Automation team through analysis, design, development, and support activities.

This role will collaborate closely with Operations, Technology, and Business teams to capture requirements, streamline, and automate processes using cutting-edge AI and intelligent automation technologies. This role will also partner with Technology Teams on production support and maintenance of existing automated solutions.

What will you do?

• Drive Technical Innovation: Design and deploy enterprise-scale RPA and AI-powered intelligent automation solutions using advanced tools and AI-enabled automation frameworks, leveraging machine learning and cognitive technologies
• Accelerate Key Initiatives: Lead automation for projects, including Payroll Modernization and Workday-to-SAP integration, reducing manual processing, improving data accuracy, and enabling intelligent decision-making through AI
• Process Optimization: Analyze HR workflows to identify automation opportunities, document process flows, and recommend AI-driven improvements that enhance efficiency and decision-making
• Build Organizational Capability: Mentor junior RPA and intelligent automation developers, champion adoption of AI and automation best practices, and foster a culture of continuous innovation
• Stakeholder Collaboration: Partner with HR, IT, and business teams to align AI-powered automation solutions with organizational needs, manage expectations, and communicate complex technical concepts
• Governance & Compliance: Ensure automations and AI implementations comply with RBC's technical, security, regulatory, and ethical AI standards
• Innovation Advocacy: Stay current with AI, RPA, machine learning trends and emerging technologies to propose innovative solutions and maintain competitive advantage
• Post-Implementation Support: Monitor automation and AI solution performance, troubleshoot issues, implement enhancements, and optimize outcomes

What do you need to succeed?

Must Have

• 6+ years in RPA development and intelligent automation, with proven leadership in delivering automation projects
• 2+ years of experience in Workday-to-SAP integration (e.g., payroll, HR data synchronization), including API/middleware expertise
• 1+ years of hands-on experience with AI and machine learning applications in automation or business processes
• Technical Skills: Expertise in RPA tools (Blue Prism), AI/ML frameworks, programming languages (e.g., Python, .NET), and process documentation
• Project Management: Strong ability to prioritize tasks, manage risks, coordinate cross-functional teams, and deliver complex automation initiatives
• Communication: Exceptional verbal/written skills to translate technical and AI concepts for diverse stakeholders
• Mentorship: Demonstrated experience coaching team members to elevate technical and AI capabilities
• Education: Bachelor's degree in computer science, Engineering, Data Science, or a related field (or equivalent experience)

Nice to have

• Understanding of SAP, Service Now, and Workday
• Understanding of Blue Prism Upgrade to version 7 or later and AI integration capabilities
• Understanding of programming languages such as C#, VB.net, and Python for AI/ML applications
• Experience with AI/ML tools and platforms (e.g., TensorFlow, Azure AI, AWS AI services)
• Knowledge of Intelligent Document Processing (IDP) and cognitive automation
• Blue Prism Associate Developer Certification, Blue Prism Developer Certification, or Blue Prism Certified Solution Designer
• Certifications in AI, machine learning, or advanced automation technologies

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team focused on innovation and emerging technologies
• Opportunities to do challenging work with cutting-edge AI and automation technologies
• Opportunities to take on progressively greater accountabilities and shape the future of HR automation

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Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.