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Manager Information Technology Jobs in Rochester, MI

General Motors

Manager, IT Systems Engineer

Warren, MI · On-site

General Motors is seeking a manager-level IT Systems Engineer to lead the implementation of a new enterprise-wide SaaS application supporting our frontline manufacturing teams. This role will lead ...

General Motors

Manager, IT Systems Engineer

Warren, MI · On-site

General Motors is seeking a manager-level IT Systems Engineer to lead the implementation of a new enterprise-wide SaaS application supporting our frontline manufacturing teams. This role will lead ...

Magna

Manager, IT Controls and Governance

Troy, MI

$90K - $110K/yr

The Manager of IT Controls advances Magna IT standards alignment across the Group by refining control definitions with Magna International IT (MIT) and helping the Group Security Manager (GSM) and ...

Magna

Manager, IT Controls and Governance

Troy, MI · On-site

$90K - $110K/yr

The Manager of IT Controls advances Magna IT standards alignment across the Group by refining control definitions with Magna International IT (MIT) and helping the Group Security Manager (GSM) and ...

Oakgov

Network Operations Manager - IT

Waterford, MI · Hybrid

$144K - $193K/yr

Oakland County is seeking an experienced IT infrastructure professional to lead the management, coordination, and optimization of the County's network and communications systems. In this role, you'll ...

Thecsp

Security & IT Support Manager

Auburn Hills, MI · On-site

Lead and manage IT projects from initiation through delivery - including requirements definition, resource planning, milestone tracking, and stakeholder communication - ensuring on-time, on-budget ...

A123 Systems Corp.

IT Manager

Novi, MI · On-site

$89K - $109K/yr

Position Overview The IT Manager will lead enterprise information technology across R&D, manufacturing (in planning), and corporate functions. This role owns IT strategy and governance, cybersecurity ...

A123 Systems LLC

IT Manager

Novi, MI

$89K - $109K/yr

Position Overview The IT Manager will lead enterprise information technology across R amp;D, manufacturing (in planning), and corporate functions. This role owns IT strategy and governance ...

Stem Xpert

IT Manager

Detroit, MI

$94K - $115K/yr

The IT Manager will be accountable for architecting and designing comprehensive solutions that meet business requirements and incrementally move the data warehouse to the future state. The ideal ...

Daifuku

JBW IT Project Manager

Novi, MI

$92K - $109K/yr

The company is currently seeking an experienced IT Project Manager. IT Project Manager - Software The Project Engineer - Software is responsible for managing the software portion for airport baggage ...

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Showing results 1-20

All JobsInformation Technology JobsManager Information Technology JobsManager Information Technology Jobs in Rochester, MI

Manager Information Technology information

See Rochester, MI salary details

$46K

$101K

$137.6K

How much do manager information technology jobs pay per year?

As of Jun 15, 2026, the average yearly pay for manager information technology in Rochester, MI is $100,980.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,400.00 and $107,200.00 per year, depending on experience, location, and employer.

What is the difference between Manager Information Technology vs Network Administrator?

AspectManager Information TechnologyNetwork Administrator
CertificationsITIL, PMP, CISSP, CompTIA Security+CCNA, CompTIA Network+, Cisco certifications
Work EnvironmentOversees IT teams, strategic planning, project managementMaintains and manages network infrastructure, troubleshooting
Employer & Industry UsageUsed across industries for IT leadership rolesCommon in organizations with complex network needs

The Manager Information Technology typically has broader responsibilities, focusing on strategic planning, team management, and overseeing IT projects. In contrast, a Network Administrator concentrates on maintaining and troubleshooting network systems. Both roles require relevant certifications and are vital in supporting organizational IT infrastructure, but they differ in scope and daily tasks.

What are some common challenges faced by Information Technology Managers, and how can they be addressed?

Information Technology Managers often encounter challenges such as balancing project deadlines with resource constraints, staying updated with rapidly changing technologies, and ensuring robust cybersecurity measures. Proactive communication with stakeholders, ongoing professional development, and fostering a collaborative team environment can help address these issues. Additionally, setting realistic expectations and prioritizing tasks based on business needs are key strategies for overcoming common hurdles in this leadership role.

What are the key skills and qualifications needed to thrive as a Manager Information Technology, and why are they important?

To thrive as a Manager Information Technology, you need a solid background in IT infrastructure, project management, and leadership, often supported by a degree in computer science or information systems. Familiarity with enterprise software, network security, cloud platforms, and certifications like PMP or ITIL are typically expected. Strong communication, problem-solving, and team-building abilities set standout IT managers apart. These skills and qualifications ensure effective oversight of technology initiatives, alignment with business goals, and seamless team performance in a rapidly evolving field.

What does a Manager of Information Technology do?

A Manager of Information Technology (IT) oversees the planning, coordination, and direction of IT-related activities within an organization. They are responsible for ensuring that the company’s technology infrastructure is secure, reliable, and meets business needs. This role typically involves managing IT staff, setting IT policies, implementing new systems, and troubleshooting technical issues. IT Managers also work closely with other departments to align technology strategies with organizational goals and often manage budgets and vendor relationships.
What are the most commonly searched types of Information Technology jobs in Rochester, MI? The most popular types of Information Technology jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Manager Information Technology jobs? Cities near Rochester, MI with the most Manager Information Technology job openings:
Manager Information Technology jobs near you
Infographic showing various Manager Information Technology job openings in Rochester, MI as of June 2026, with employment types broken down into 2% As Needed, 72% Full Time, 20% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $100,980 per year, or $48.5 per hour.
Manager, IT Support

Manager, IT Support

Continental Services

Sterling Heights, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Manager, IT Support
Department: Information Technology 500003
Employment Type: Full Time
Location: Sterling Heights
Reporting To: Kyle Belz-Thomas
Description
A Taste of Who We Are:
Backed by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine, the industry's source for food service news and trends.
Our Mission
Delight our guest. Every meal. Every day.
Our Core Values
Exceptional - We recruit and retain phenomenal people who consistently go the extra mile to deliver results that lead the industry.
Hospitality - We are tirelessly committed to providing the highest quality food, beverages, and service by anticipating our guests' needs so they can count on memorable experiences every time.
Collaboration - We prioritize working together with a shared vision and effective & transparent communication, we unite as one team to achieve remarkable experiences.
Responsibility - we hold ourselves accountable to be there for our team and clients, to deliver what we say we will, when we say we will and check in on progress along the way.
Innovation - We are forward-thinkers always looking for new processes, technologies, and techniques to increase efficiencies and scalability to improve our services.
The Experience You'll Create:
The IT Support Manager oversees first-level support for all technologies across corporate and customer sites, leading the frontline team to provide reliable, customer-focused service and acting as the main escalation point. They apply IT Service Management practices, using metrics and SLAs to ensure continuous improvement. Additionally, they manage configurations and governance for Jira and Microsoft 365, supporting organizational growth.
  • Owns and manages first-level IT support for all corporate and customer-site technologies, including end-user devices, network access, printers, peripherals, core business applications, SaaS platforms, and collaboration tools.
  • Ensures incidents and service requests are logged, triaged, and resolved or escalated per SLAs.
  • Acts as the single point of coordination between users and Tier 2/3 IT teams across infrastructure, applications, security, data, and vendors.
  • Implements and matures ITSM practices aligned with ITIL, covering incident, request, problem, and change management, as well as knowledge sharing and self-service.
  • Tracks and reports on key service metrics like ticket volume, SLA adherence, response times, and user satisfaction, using data to identify recurring issues and opportunities for improvement.
  • Leads, coaches, and develops the IT support team, setting performance goals and ensuring resource coverage.
  • Manages Jira as the system administrator and product owner, configuring workflows, automations, and access, while supporting scalable service management.
  • Acts as the Microsoft 365 administrator, managing users, groups, collaboration tools, licensing, and security policies.
  • Collaborates with infrastructure and security teams to optimize M365 architecture and governance, ensuring usability and security.
  • Performs other related duties as assigned.

Ingredients for Thriving:
  • 7+ years of IT experience with a strong background in end-user support and service delivery.
  • 3+ years of experience leading or supervising an IT support or service desk team.
  • Hands-on experience with ITSM tools and practices (Incident, Request, SLA management).
  • Experience administering Jira (ITSM and/or service workflows).
  • Experience administering Microsoft 365 environments.
  • Strong understanding of escalation models and cross-team collaboration.
  • Ability to translate technical issues into clear, user-friendly communication.
  • ITIL certification or formal ITSM training.
  • Experience supporting multi-site or customer-facing environments.
  • Familiarity with automation and self-service capabilities in Jira or similar platforms.
  • Exposure to identity management, endpoint management, or cloud services.
  • Experience working in a growing or transformation-oriented IT organization.

Location(s) & Logistics:
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
  • The role will be on-site with locations in Sterling Heights and Troy.
  • Occasional Travel is required for this role to visit customer sites and warehouses

Savor the Benefits:
We offer a range of benefits for eligibles team members, including:
  • Health Coverage - Medical, Dental and Vision
  • Voluntary Life/AD&D, Short-Term and Long-Term Disability, Critical Illness
  • 401(k)
  • Paid Time Off
  • Paid Parental Leave
  • Wellness Programs
  • Additional Perks

To see a summary of current benefits, please visithttps://www.continentalserves.com/work-at-continental/#benefits

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