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Manager In Training Jobs in Ruckersville, VA (NOW HIRING)

Shift Supervisor / Shift Coordinator

Elkton, VA · On-site

$14.50 - $18.50/hr

... Manager in training new employees and conducting performance evaluations - Handle customer inquiries, complaints, and resolve any issues that may arise - Maintain accurate records of sales, inventory ...

Shift Supervisor / Shift Coordinator

Orange, VA · On-site

$14.50 - $18.25/hr

... Manager in training new employees and conducting performance evaluations - Handle customer inquiries, complaints, and resolve any issues that may arise - Maintain accurate records of sales, inventory ...

Showing results 21-40

Manager In Training information

See Ruckersville, VA salary details

$22.2K

$44.8K

$85.4K

How much do manager in training jobs pay per year?

As of Aug 18, 2026, the average yearly pay for manager in training in Ruckersville, VA is $44,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,600.00 and $51,200.00 per year, depending on experience, location, and employer.

What is a manager in training?

A Manager In Training (MIT) is an entry-level management position designed to prepare individuals for leadership roles within a company. The program typically involves hands-on training, mentorship, and exposure to various aspects of the business, such as operations, customer service, and team management. The goal is to equip trainees with the skills and knowledge needed to successfully manage a team or department upon completion. Manager In Training positions are common in retail, hospitality, and other service-oriented industries. Successful MITs often move into assistant manager or manager roles after finishing the program.

What are the key skills and qualifications needed to thrive as a manager in training, and why are they important?

To thrive as a Manager In Training, you need foundational leadership abilities, problem-solving skills, and a relevant educational background, often a bachelor's degree in business or a related field. Familiarity with point-of-sale (POS) systems, scheduling software, and basic financial tools is commonly required, and some programs may prefer or require management training certifications. Strong communication, adaptability, and team-building skills help candidates stand out as they learn to motivate staff and resolve workplace challenges. These skills and qualities are vital for developing effective management practices and preparing for higher leadership responsibilities.

What are some common challenges faced by manager in training candidates during the program, and how can they overcome them?

Manager In Training (MIT) candidates often face challenges such as quickly adapting to new responsibilities, balancing hands-on tasks with learning leadership skills, and managing time effectively across different departments. It's common to feel stretched as you transition from individual contributor to supervisor, especially when learning to lead a team and make strategic decisions. To overcome these challenges, candidates should actively seek feedback, prioritize open communication with their mentors, and take initiative in problem-solving. Building strong relationships with team members and demonstrating adaptability can also help accelerate growth and success in the program.

What is the difference between Manager In Training vs Assistant Manager?

AspectManager In TrainingAssistant Manager
Required CredentialsHigh school diploma or equivalent; some roles may prefer a bachelor's degreeHigh school diploma or equivalent; some roles prefer a bachelor's degree
Work EnvironmentTraining programs, shadowing managers, learning company policiesSupervising staff, managing daily operations, supporting the manager
Employer UsageEntry-level training position within retail, hospitality, or service industriesMid-level supervisory role assisting store or department managers

The main difference is that a Manager In Training is a developmental role focused on learning and preparing for a management position, while an Assistant Manager is a more experienced role with direct responsibilities in overseeing staff and operations. The Manager In Training position is often a stepping stone to becoming an Assistant Manager.

What cities near Ruckersville, VA are hiring for Manager In Training jobs?

Cities near Ruckersville, VA with the most Manager In Training job openings:

Infographic showing various Manager In Training job openings in Ruckersville, VA as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $44,834 per year, or $21.6 per hour.

Training & Development Mgr. Call Center

Premium Service Brands

Charlottesville, VA • Remote

$50K - $70K/yr

Full-time

Re-posted 14 days ago


Job description

Training & Development Mgr. Call Center

Remote Position

About Premium Service Brands

Premium Service Brands is a leading franchisor of home service brands committed to helping entrepreneurs build successful businesses while delivering exceptional service to customers. Our culture is built on collaboration, innovation, accountability, and continuous improvement. We invest in our people and provide opportunities for professional growth while making a meaningful impact across our family of brands.

Position Summary

The Training and Development Manager Call Center provides strategic leadership for all Contact Center learning and development initiatives. This position is responsible for designing, implementing, and continuously improving onboarding, training, coaching, quality, and documentation programs that drive employee performance, operational consistency, and exceptional customer service across Premium Service Brands.

Essential Duties and Responsibilities
  • Lead the design, implementation, and continuous improvement of all Contact Center onboarding and training programs.

  • Develop and facilitate instructor-led, virtual, and skills-based training for new hires and existing team members.

  • Oversee the complete onboarding experience, including training schedules, job shadowing, documentation, and coaching plans.

  • Design career development pathways supporting CSR progression into Senior CSR and future leadership opportunities.

  • Partner with Contact Center Leadership to identify training needs and deliver cross-training and refresher programs.

  • Lead the Brand of the Month initiative and coordinate collaboration with Brand Leadership.

  • Own and maintain all Contact Center training documentation, SOPs, quality standards, knowledge articles, FAQs, and learning materials.

  • Maintain World Manager learning content and ensure training documentation remains accurate and current.

  • Conduct recurring operational, quality, documentation, communication, and compliance audits.

  • Audit Team Lead documentation, Operations processes, Slack communications, and coaching activities to identify improvement opportunities.

  • Partner with Workforce Management, Systems, HR, and Brand Leadership to ensure operational consistency.

  • Provide regular reporting on onboarding progress, training completion, audit results, and development initiatives.

  • Support performance management through coaching documentation and developmental recommendations.

  • Analyze performance metrics and recommend process improvements that enhance quality, productivity, and customer satisfaction.

  • Provide operational support by assisting with inbound and outbound call volume as business needs require.

  • Perform additional duties and special projects as assigned.

Qualifications
  • Minimum of two years of experience in Training, Learning & Development, Call Center Operations, or a related leadership role.

  • Previous Contact Center experience required.

  • Experience developing and facilitating training programs.

  • Strong coaching, presentation, facilitation, and communication skills.

  • Excellent organizational, documentation, and project management abilities.

  • Proficiency with Microsoft Office and learning management systems; World Manager and Articulate experience preferred.

  • Primarily day shift, must have the ability to work occasional evenings, weekends, and holidays as business needs require.

Core Competencies
  • Leadership

  • Training & Facilitation

  • Coaching & Development

  • Continuous Improvement

  • Quality Management

  • Communication

  • Collaboration

  • Customer Focus

  • Accountability

  • Adaptability

Disclaimer

This job description is designed to provide a general overview of the position and its essential functions. It should not be interpreted as a comprehensive inventory of every responsibility, qualification, or work requirement. Premium Service Brands reserves the right to amend or modify this job destruction to support evolving business needs.

All candidates are subject to a criminal background screening as a condition of employment.

Equal Employment Opportunity Statement

Equal Employment Opportunity Statement

Premium Service Brands is an equal opportunity employer committed to a diverse and inclusive workplace. We do not discriminate based on race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

For accommodation requests or employment-related questions, please contact Human Resources.