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Manager Implementation Services Jobs in Toronto, ON

MetCap Living Management Inc

IT Manager

Toronto, ON · On-site

Cloud services (Microsoft 365, backups, identity management) * Perform system upgrades, patches ... Implement and maintain cybersecurity controls, endpoint protection, and monitoring. * Lead incident ...

Manulife

Payroll Implementation Consultant

Toronto, ON · Hybrid

... services to simplify benefits administration and provide a consistent, powerful member and client ... Manage Payroll Changes/Implementations: Client-facing role to oversee and coordinate payroll ...

Jonas Chorum

Manager, Professional Services

Markham, ON

CA$75K - CA$85K/yr

Manager of Professional Services SpaSoft THE COMPANY SpaSoft is the pioneer of spa and activity ... Own Professional Services delivery across system builds, implementations, deployments, training ...

Evron Computer Systems

Be Seen First

ERP Software Implementation Consultant

Toronto, ON · On-site

CA$90K - CA$110K/yr

We seek a bright, hardworking and articulate person to provide systems implementation, project management, training, support and consulting services. We value experience with any of Acumatica, Epicor ...

Evron Computer Systems

Be Seen First

ERP Software Implementation Consultant

Toronto, ON · On-site

CA$90K - CA$110K/yr

We seek a bright, hardworking and articulate person to provide systems implementation, project management, training, support and consulting services. We value experience with any of Acumatica, Epicor ...

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All JobsImplementation Services JobsManager Implementation Services JobsManager Implementation Services Jobs in Toronto, ON

Manager Implementation Services information

See Toronto, ON salary details

$26.2K

$85.1K

$152.2K

How much do manager implementation services jobs pay per year?

As of Sep 6, 2026, the average yearly pay for manager implementation services in Toronto, ON is $85,088.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,986.00 and $97,819.00 per year, depending on experience, location, and employer.

What is a manager implementation services?

A Manager of Implementation Services oversees the process of introducing new products, systems, or services to clients or within an organization. They coordinate teams, manage project timelines, and ensure that implementations are delivered on schedule and according to client requirements. This role often involves collaborating with multiple departments, troubleshooting issues during deployment, and maintaining strong client relationships to ensure satisfaction. Their ultimate goal is to ensure a smooth and effective transition from sales to active product or service use.

What are the typical challenges faced by a manager implementation services when coordinating cross-functional teams during large-scale projects?

A Manager Implementation Services often encounters challenges such as aligning diverse team priorities, ensuring consistent communication, and managing tight project timelines. Because implementation projects typically involve multiple departments—like IT, operations, and client services—balancing stakeholder expectations while keeping everyone on track is essential. Strong organizational skills and proactive problem-solving are crucial, as is the ability to quickly address unforeseen issues without derailing the project's progress. Regular status meetings and transparent reporting help maintain momentum and foster collaboration across teams.

What are the key skills and qualifications needed to thrive as a manager implementation services, and why are they important?

To thrive as a Manager Implementation Services, you need expertise in project management, business process analysis, and a relevant bachelor's degree, often complemented by experience in implementation or consulting roles. Familiarity with project management software (such as MS Project or Jira), CRM systems, and certifications like PMP or Six Sigma are typically expected. Strong leadership, communication, and problem-solving skills help you effectively guide teams and manage client relationships. These abilities ensure successful project delivery, client satisfaction, and the smooth adoption of new systems or services.

What is the difference between Manager Implementation Services vs Implementation Specialist?

AspectManager Implementation ServicesImplementation Specialist
CredentialsTypically requires a bachelor's degree, project management certifications (e.g., PMP), and experience in leadership rolesUsually requires a bachelor's degree, technical certifications, and hands-on implementation experience
Work EnvironmentLeads teams, manages projects, and coordinates across departmentsExecutes specific implementation tasks, often working under supervision or as part of a team
Employer & Industry UsageCommon in consulting firms, software companies, and large enterprisesFound in IT, software, and technical service providers

While both roles focus on implementation, the Manager Implementation Services oversees projects and teams, requiring leadership and strategic skills. The Implementation Specialist handles technical tasks and executes specific parts of the implementation process. The manager role is broader, involving planning and coordination, whereas the specialist role is more hands-on and technical.

Are Manager Implementation Services jobs in high demand?

Manager Implementation Services roles are in steady demand as organizations seek professionals to oversee project deployment, process improvements, and technology integrations. These positions often require strong leadership, project management skills, and familiarity with tools like MS Project or Agile methodologies, making experienced managers valuable across various industries.

How much do implementation managers make in the US?

Implementation managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills and certifications can earn higher salaries, often exceeding $130,000. Compensation may also include bonuses and benefits related to project size and complexity.

What cities near Toronto, ON are hiring for Manager Implementation Services jobs?

Cities near Toronto, ON with the most Manager Implementation Services job openings:

Manager Implementation Services jobs near you

Functional Lead, Pension Calculation Implementation (remote)

Lifeworks

Ajax, ON • Remote

Full-time

Medical, Life, Retirement

Posted 10 days ago

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join the TELUS Health retirement benefits implementation team as a functional lead.
In this role, you will be able to demonstrate your extensive expertise in defined benefit pension plan administration. Furthermore, you will act as a practice lead by effectively managing the deliverables of a team composed of business analysts and calculation verifiers.
This role requires solid expertise in benefit calculation engine configuration and good adaptability in order to familiarize yourself with our solution quickly within our growing team.

What's in it for you

  • Incomparable versatility in pension calculations and plan administration across Canadian and American markets

  • Deep expertise in an innovative and specialized field that sets you apart in the pension industry

  • Multiple implementation projects with leading clients across North America, expanding your portfolio and professional network

  • Flexibility to work from anywhere in Canada while maintaining a healthy work-life balance

  • Comprehensive benefits package

  • A corporate culture centered on mutual aid, social impact, well-being, and diversity

Primary Responsibilities

  • Represent the benefit calculation implementation team to project management

  • Determine and manage the priorities of their implementation team

  • Perform ongoing planning of deliverables considering the project scope

  • Proactively identify potential risks and issues

  • Be responsible for pension plan rules analysis documents

  • Provide technical support and supervise the configuration of the benefit calculation engine

  • Know the system configuration in order to position themselves as the calculation engine expert in our implementations

  • Support specialized technical stakeholders for data conversion and data collections

  • Work closely with the product development team

  • Contribute to the continuous improvement of our implementation processes

What You Bring

Requirements

  • University degree in actuarial science, mathematics, project management, or any other relevant field

  • 10+ years of relevant experience in defined benefit pension plans

  • Experience with Canadian and/or American pension plans

  • Mastery of retirement benefit calculations

  • Mastery of retirement benefit calculation engine configuration

  • Proficiency in Excel

  • Ability to travel to Canada and the United States

Assets

  • Knowledge of Azure DevOps or similar work management tools

  • Knowledge of VBA programming

  • Continuing education in actuarial science

Soft Skills

  • Excellent organizational skills

  • Strong problem-solving ability

  • Attention to detail

  • Ability to influence internal and external stakeholders

  • Leadership and ability to maintain team engagement

  • Ability to work in a team and independently

  • Coaching and resource development skills

  • Effective priority management

  • Ability to make decisions involving a certain level of risk

  • Ability to adapt your communication style to people with different levels of expertise

Salary Range: 95 000,00 - 125 000,00 CAD

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.

Job Type: This is for a current vacancy.

A bit about us

We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

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