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Manager Implementation Services Jobs in Toronto, ON

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Manager Implementation Services information

See Toronto, ON salary details

$26.2K

$85.1K

$152.2K

How much do manager implementation services jobs pay per year?

As of Aug 16, 2026, the average yearly pay for manager implementation services in Toronto, ON is $85,088.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,986.00 and $97,819.00 per year, depending on experience, location, and employer.

What is a manager implementation services?

A Manager of Implementation Services oversees the process of introducing new products, systems, or services to clients or within an organization. They coordinate teams, manage project timelines, and ensure that implementations are delivered on schedule and according to client requirements. This role often involves collaborating with multiple departments, troubleshooting issues during deployment, and maintaining strong client relationships to ensure satisfaction. Their ultimate goal is to ensure a smooth and effective transition from sales to active product or service use.

What are the typical challenges faced by a manager implementation services when coordinating cross-functional teams during large-scale projects?

A Manager Implementation Services often encounters challenges such as aligning diverse team priorities, ensuring consistent communication, and managing tight project timelines. Because implementation projects typically involve multiple departments—like IT, operations, and client services—balancing stakeholder expectations while keeping everyone on track is essential. Strong organizational skills and proactive problem-solving are crucial, as is the ability to quickly address unforeseen issues without derailing the project's progress. Regular status meetings and transparent reporting help maintain momentum and foster collaboration across teams.

What are the key skills and qualifications needed to thrive as a manager implementation services, and why are they important?

To thrive as a Manager Implementation Services, you need expertise in project management, business process analysis, and a relevant bachelor's degree, often complemented by experience in implementation or consulting roles. Familiarity with project management software (such as MS Project or Jira), CRM systems, and certifications like PMP or Six Sigma are typically expected. Strong leadership, communication, and problem-solving skills help you effectively guide teams and manage client relationships. These abilities ensure successful project delivery, client satisfaction, and the smooth adoption of new systems or services.

What is the difference between Manager Implementation Services vs Implementation Specialist?

AspectManager Implementation ServicesImplementation Specialist
CredentialsTypically requires a bachelor's degree, project management certifications (e.g., PMP), and experience in leadership rolesUsually requires a bachelor's degree, technical certifications, and hands-on implementation experience
Work EnvironmentLeads teams, manages projects, and coordinates across departmentsExecutes specific implementation tasks, often working under supervision or as part of a team
Employer & Industry UsageCommon in consulting firms, software companies, and large enterprisesFound in IT, software, and technical service providers

While both roles focus on implementation, the Manager Implementation Services oversees projects and teams, requiring leadership and strategic skills. The Implementation Specialist handles technical tasks and executes specific parts of the implementation process. The manager role is broader, involving planning and coordination, whereas the specialist role is more hands-on and technical.

What cities near Toronto, ON are hiring for Manager Implementation Services jobs?

Cities near Toronto, ON with the most Manager Implementation Services job openings:

Manager Implementation Services jobs near you

Associate Strategic Implementation Manager (24 Months Fixed Term)

The Canada Life Assurance Company

Toronto, ON • On-site, Remote

CA$70K - CA$120K/yr

Full-time

Medical, Dental, Life, Retirement

Posted 10 days ago

Job description

Temporary Full Time 

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The Associate Strategic Implementation Manager supports Risk & Compliance by turning business needs into practical improvements, digital solutions, reporting, and scalable ways of working. The role combines project delivery, business analysis, stakeholder engagement, data insight, and hands-on solution development to improve efficiency, strengthen controls, and support strategic priorities.

What you will do

Drive Business Improvements

  • Partner with business stakeholders to understand challenges, define requirements, and identify opportunities to simplify, standardize, and improve how work gets done.
  • Recommend practical solutions that improve efficiency, strengthen controls, enhance the employee experience, and support business outcomes.
  • Lead or support continuous improvement initiatives from intake through implementation, including planning, coordination, change support, and outcome tracking.


Deliver Projects, Digital Solutions, and Data Insights

  • Support the planning, execution, monitoring, and delivery of projects and strategic initiatives, including work plans, risks, issues, dependencies, and stakeholder updates.
  • Design, build, and maintain reporting, dashboards, workflows, automation, and business tools that enable better decision-making and sustainable operations.
  • Use data analysis and business insights to identify trends, measure outcomes, and inform recommendations.
  • Leverage tools such as Power BI, Power Apps, Power Automate, SharePoint, Microsoft 365, Excel, and other technologies to address business needs.
  • Support digital enablement, automation, and AI-related initiatives by helping turn ideas into practical, reusable, and well-supported solutions.


Build Relationships and Enable Adoption

  • Work closely with business partners, technology teams, and leadership to align priorities, manage expectations, and deliver outcomes.
  • Communicate insights, options, recommendations, and project status in a clear, business-friendly manner.
  • Support adoption of new processes and technologies through documentation, training, change support, and ongoing user enablement.
  • Influence without authority and build alignment across diverse stakeholders and teams.

What you will bring

  • Experience supporting business transformation, project delivery, process improvement, technology enablement, reporting, or operational initiatives.
  • Strong analytical and problem-solving skills, with the ability to translate business needs into clear requirements, delivery plans, and practical solutions.
  • Hands-on experience with data analysis, reporting, and dashboard development, particularly using Power BI.
  • Experience developing or supporting solutions using Microsoft 365 tools such as SharePoint Online, Power Apps, Power Automate, Teams, and Excel.
  • Strong project coordination skills, including the ability to manage multiple initiatives, balance competing priorities, and follow through on commitments.
  • Ability to build strong relationships and work effectively with stakeholders at all levels of the organization.
  • Clear communication skills, with the ability to explain technical or complex information in a practical and business-friendly way.
  • Curiosity and willingness to explore emerging technologies, including automation and AI-enabled solutions.
  • Experience in Risk, Compliance, Financial Services, Audit, or another regulated environment is an asset.
  • Experience with Python, SQL, or other scripting/data technologies is considered an asset.
  • University degree or equivalent experience in Business, Technology, Data Analytics, Risk Management, Compliance, Operations, or a related field.
  • Typically requires 6 to 9 years of relevant experience in business delivery, technology enablement, process improvement, reporting, operations, compliance, project delivery, or a related field.
  • Reliability Status Security Clearance - this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada  website.  The cost of submitting these checks will be covered by Canada Life.

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The base salary for this position is between $70,800.00 - $120,800.00 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life 

We're united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.  

We're looking for people who live our values everyday: we step up, we do the right thing, and we deliver - for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you! 

What we offer:  

We're committed to supporting our employees through every stage of their career. Here's what you can expect as a full-time or part-time permanent team member: 

  • Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annually towards education reimbursement. 
  • Health & Wellness:Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. 
  • Time Off:In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
  • Financial Security:Company-matching pension plan,share ownership program and additionalinvestment options. 
  • Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!  
  • Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.  

Learn more about Canada Life.  

We're committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact  talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.  

Canada Lifewould like to thank all applicants, however only those who qualify for an interview will be contacted. 

#LI-Hybrid 

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