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Manager Implementation Services Jobs in Minnesota

HHAeXchange

$100K - $125K/yr

  • Medical

  • Retirement

  • PTO

The Project Manager, Payer Implementation is responsible for leading and executing on HHAeXchange ... Ability to travel to customer sites to deliver on-site services if required * Proficient with MS ...

Deluxe

Implementation Specialist II - Payments

Minneapolis, MN · On-site

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Prepare implementation status reports for project managers, clients, and as required, internal ... Delivery Services in the area of expertise and product knowledge. * Work with the project team to ...

Deloitte

Senior Consultant

Minneapolis, MN · On-site +1

$119K - $198K/yr

Work You'll Do Drive software advisory and implementation services to help companies unlock the ... and Management Reporting Dashboards for enterprise-level clients; * Interfacing directly with ...

Points North

Implementation Specialist

Bloomington, MN · On-site

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Document all client communication in our CRM * Set, communicate, and manage project plans and ... Experience in Construction, Financial Services, and/or Payroll, preferred * Experience within a ...

Points North

Implementation Specialist

Minneapolis, MN · On-site

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Document all client communication in our CRM * Set, communicate, and manage project plans and ... Experience in Construction, Financial Services, and/or Payroll, preferred ...

US Bank

Customer Implementation Delivery Leader

Minneapolis, MN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... management, customer operations, client services, or related disciplines - Previous leadership experience with responsibility for coaching, developing, and managing employees - Experience leading ...

Apex Systems

Implementation Consultant

Minneapolis, MN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Managing multiple projects at one time. * Adapting and meeting the expectations of challenging ... Everforth Apex is a world-class IT services company that serves thousands of clients across the ...

New

ImageTrend

Technical Implementation Specialist

Eagan, MN · On-site +1

$60K - $80K/yr

  • Retirement

  • PTO

Under the direction of an Implementation Lead or Manager, the Technical Implementation Specialist I will deliver and coordinate technical customer implementation and integration services for ...

beBright

RCM Implementation Specialist

Minnetonka, MN

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our doctor-owned and led shared services organization is centered around providing administrative ... Software Conversion and Implementation · Support practice management system conversions, including ...

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Manager Implementation Services information

What is a manager implementation services?

A Manager of Implementation Services oversees the process of introducing new products, systems, or services to clients or within an organization. They coordinate teams, manage project timelines, and ensure that implementations are delivered on schedule and according to client requirements. This role often involves collaborating with multiple departments, troubleshooting issues during deployment, and maintaining strong client relationships to ensure satisfaction. Their ultimate goal is to ensure a smooth and effective transition from sales to active product or service use.

What are the typical challenges faced by a manager implementation services when coordinating cross-functional teams during large-scale projects?

A Manager Implementation Services often encounters challenges such as aligning diverse team priorities, ensuring consistent communication, and managing tight project timelines. Because implementation projects typically involve multiple departments—like IT, operations, and client services—balancing stakeholder expectations while keeping everyone on track is essential. Strong organizational skills and proactive problem-solving are crucial, as is the ability to quickly address unforeseen issues without derailing the project's progress. Regular status meetings and transparent reporting help maintain momentum and foster collaboration across teams.

What are the key skills and qualifications needed to thrive as a manager implementation services, and why are they important?

To thrive as a Manager Implementation Services, you need expertise in project management, business process analysis, and a relevant bachelor's degree, often complemented by experience in implementation or consulting roles. Familiarity with project management software (such as MS Project or Jira), CRM systems, and certifications like PMP or Six Sigma are typically expected. Strong leadership, communication, and problem-solving skills help you effectively guide teams and manage client relationships. These abilities ensure successful project delivery, client satisfaction, and the smooth adoption of new systems or services.

What is the difference between Manager Implementation Services vs Implementation Specialist?

AspectManager Implementation ServicesImplementation Specialist
CredentialsTypically requires a bachelor's degree, project management certifications (e.g., PMP), and experience in leadership rolesUsually requires a bachelor's degree, technical certifications, and hands-on implementation experience
Work EnvironmentLeads teams, manages projects, and coordinates across departmentsExecutes specific implementation tasks, often working under supervision or as part of a team
Employer & Industry UsageCommon in consulting firms, software companies, and large enterprisesFound in IT, software, and technical service providers

While both roles focus on implementation, the Manager Implementation Services oversees projects and teams, requiring leadership and strategic skills. The Implementation Specialist handles technical tasks and executes specific parts of the implementation process. The manager role is broader, involving planning and coordination, whereas the specialist role is more hands-on and technical.

What cities in Minnesota are hiring for Manager Implementation Services jobs?

Cities in Minnesota with the most Manager Implementation Services job openings:

Manager Implementation Services jobs near you

Project Manager, Payer Implementation

HHAeXchange

On-site, Remote

$100K - $125K/yr

Full-time

Medical, Retirement, PTO

Posted 21 days ago

Job description

HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.
The Project Manager, Payer Implementation is responsible for leading and executing on HHAeXchange product implementations with the goal of driving client engagement and ensuring customer success. This position will serve as our customers' primary contact, trusted advisor and senior resource throughout their implementation process.
This is a hybrid position for members located in Minneapolis or New York City, with expectations to work onsite two days per week to support collaboration and engagement. This position is also available remotely to candidates located in central, mountain, or pacific time zones to support local customers.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Job Duties
  • Lead HHAeXchange's implementation efforts through comprehensive planning and engagement activities with the goal of meeting project expectations for go-live and continued success.
  • Serve as a leader and trusted advisor to a portfolio of customers throughout the implementation phases of a project.
  • Coordinate product training and configuration sessions for customers.
  • Coordinate remote and on-site "go-live" support during projects as required.
  • Ascertain customer business and system needs to make tactical planning recommendations.
  • Establish internal project teams across multiple departments to develop and execute on project plans and ensure maximum customer success.
  • Manage current project implementations by holding regular meetings, updating project plans, and addressing any complications with a supervisor and customer representative.
  • Create and deliver customer-facing reports (weekly status reports), presentations and documentation.
  • Manage numerous implementations at one time with the responsibilities of keeping internal and external team members on schedule.
  • Continually look at ways to improve the implementation methodology in order to enhance customer experience.
  • Create, review, and assist with approval of all pertinent implementation artifacts.
  • Coordinate and host regular customer conference calls for governance or trouble shooting.
  • Help smooth friction points throughout the project with customer and project teams.
  • Garner greater understanding of the company's software applications and business solutions.
  • Maintains positive relations with all customers, always projecting a positive image of the company.
  • Ensure individual, departmental and organizational key performance indicators are continually in focus and individual contributions are driving these to success.
  • Encourage and promote a collaborative environment.

Other Job Duties
  • Other duties as assigned by supervisor or HHAeXchange leader.

Travel Requirements
  • Travel up to 10%, including overnight travel

Required Education, Experience, Certifications and Skills
  • Bachelor's degree
  • PMP certification in progress or already obtained is required
  • 5+ years of experience with project management, preferably in software implementation and in a client-facing capacity
  • Strong knowledge of the healthcare industry
  • Strong understanding of project methodology (Waterfall, Agile etc.) and knowledge of PMBOK Framework
  • Working experience with MS Project or similar project management tool
  • Quick learner who thrives in a dynamic and fast-paced environment under minimal supervision
  • Excellent team leadership skills and the ability to prioritize/self-direct as needed
  • Demonstrates excellent communication, listening, and decision-making skills
  • Proven track record of delivering projects on time and within agreed-upon scope
  • Ability to build strong relationships with customers and internal team members
  • Highly engaging and collaborative style in working cross-functionally
  • Strong understanding of customer and market dynamics and requirements
  • Ability to travel to customer sites to deliver on-site services if required
  • Proficient with MS Office Suite: (Excel, Word, PowerPoint and Outlook)
  • Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in your role

The base salary range for this US-based, full-time, and exempt position is $100,000 - $125,000, not including variable compensation. An employee's exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values.
This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs.
HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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