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Manager Hsn Customer Service Jobs in Spring, TX (NOW HIRING)

Manage annual departmental expenses within approved budget. PRINCIPAL RESPONSIBILITIES * Approach--act as team leader for customer service personnel at the assigned location . * Effectively align ...

Manage annual departmental expenses within approved budget. PRINCIPAL RESPONSIBILITIES * Approach--act as team leader for customer service personnel at the assigned location . * Effectively align ...

Customer Service Agent

Houston, TX ยท On-site

$14.75 - $19.75/hr

Summary: As a Customer Service Representative working in the HomeTown system, you will be ... Refer unresolved customer complaints to management for further investigation/resolution. * Maintain ...

Customer Service Agent

Houston, TX

$14.75 - $19.75/hr

Summary: As a Customer Service Representative working in the HomeTown system, you will be ... Refer unresolved customer complaints to management for further investigation/resolution. * Maintain ...

Customer Service Supervisor

Spring, TX ยท On-site

$11 - $14/hr

... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ... in customer service and conflict resolution Detail-oriented and organized Professional in both ...

Customer Service Supervisor

Spring, TX ยท On-site

$11 - $14/hr

... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ... in customer service and conflict resolution Detail-oriented and organized Professional in both ...

Showing results 41-60

Manager Hsn Customer Service information

See Spring, TX salary details

$21.8K

$51.6K

$89.9K

How much do manager hsn customer service jobs pay per year?

As of Aug 17, 2026, the average yearly pay for manager hsn customer service in Spring, TX is $51,612.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $62,300.00 per year, depending on experience, location, and employer.

What does a manager HSN Customer Service do?

A Manager HSN Customer Service oversees the customer service operations for HSN (Home Shopping Network). They are responsible for leading teams, ensuring high-quality customer interactions, resolving escalated issues, and implementing strategies to improve customer satisfaction. The manager also monitors performance metrics, provides training and development, and works to enhance the overall customer experience. Their role is critical in maintaining HSN's reputation and ensuring customers have a positive shopping experience.

What are the key skills and qualifications needed to thrive as a manager HSN Customer Service, and why are they important?

To thrive as a Manager HSN Customer Service, you need strong leadership abilities, in-depth knowledge of customer service principles, and prior experience in team management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, call center systems, and performance management tools is typically required, along with knowledge of HSN's products and processes. Outstanding communication, conflict resolution, and motivational skills help foster a positive team environment and ensure top-tier customer experiences. These competencies are crucial for driving team performance, maintaining customer satisfaction, and achieving business goals in a competitive retail environment.

What is the difference between Manager Hsn Customer Service vs Customer Service Supervisor?

AspectManager Hsn Customer ServiceCustomer Service Supervisor
ResponsibilitiesOversees customer service operations, develops strategies, manages teams, and handles escalations.Supervises daily customer service activities, trains staff, and ensures quality service.
Required CredentialsTypically requires experience in customer service, leadership skills, and sometimes a managerial certification.Experience in customer service, leadership abilities, and team management skills.
Work EnvironmentOffice setting, often in a corporate or retail environment, with strategic planning duties.Call centers or retail outlets, focusing on team supervision and customer interactions.

The main difference is that the Manager Hsn Customer Service focuses on strategic oversight and management of customer service teams, while the Customer Service Supervisor handles daily team supervision and operational tasks. Both roles require customer service experience and leadership skills, but the manager position involves higher-level planning and decision-making.

What are some common challenges faced by a manager HSN Customer Service, and how can they be addressed?

As a Manager in HSN Customer Service, common challenges include balancing high customer expectations with operational efficiency, managing a diverse team, and adapting to rapidly changing technology and product offerings. Addressing these challenges often involves fostering clear communication, providing ongoing training for team members, and implementing customer feedback systems to enhance service quality. Building strong interdepartmental relationships also helps managers resolve complex customer issues more effectively and supports a positive team environment.

What are the most commonly searched types of Hsn Customer Service jobs in Spring, TX?

The most popular types of Hsn Customer Service jobs in Spring, TX are:

What cities near Spring, TX are hiring for Manager Hsn Customer Service jobs?

Cities near Spring, TX with the most Manager Hsn Customer Service job openings:

Customer Service Account Manager

Steven Smith State Farm

Katy, TX โ€ข On-site

$30K - $40K/yr

Full-time

Retirement, PTO

Re-posted 20 days ago


Job description

Job Overview:
We are looking for a dedicated and detail-oriented Customer Service Account Manager to join our team. The ideal candidate will serve as the primary point of contact for policyholders, assisting with inquiries, policy changes, claims support, and overall customer satisfaction. This role requires strong communication skills, problem-solving abilities, and a thorough understanding of insurance products and procedures.
Key Responsibilities:
  • Respond promptly and professionally to customer inquiries via phone, email, and in-person.
  • Provide information about insurance policies, coverage options, billing, and claims processes.
  • Assist customers with policy changes, renewals, cancellations, and endorsements.
  • Process claims information, coordinate with claims adjusters, and follow up on claim status updates.
  • Resolve customer complaints and issues efficiently while maintaining a positive customer experience.
  • Maintain accurate and detailed records of customer interactions and transactions in the CRM system.
  • Collaborate with sales, underwriting, and claims departments to ensure seamless customer service.
  • Educate customers on insurance products and services to help them make informed decisions.
  • Identify opportunities to cross-sell or upsell insurance products in alignment with customer needs.
  • Stay current with industry regulations, company policies, and product updates.

Qualifications:
  • High school diploma or equivalent.
  • Previous experience in customer service, preferably in the insurance or financial services industry.
  • Strong knowledge of insurance terminology, policies, and claims processes.
  • Excellent communication and interpersonal skills.
  • Ability to handle difficult situations with professionalism and patience.
  • Detail-oriented with strong organizational skills.
  • Proficient in Microsoft Office and customer relationship management (CRM) software.
  • Ability to multitask and manage time effectively in a fast-paced environment.

Working Conditions:
  • Office-based role.
  • Regular business hours with occasional extended hours during peak periods.

Benefits:
  • Competitive salary.
  • Retirement savings plan.
  • Paid time off and holidays.
  • Training and career development opportunities.

If you are committed to providing exceptional customer service and have a passion for the insurance industry, we invite you to apply for the Customer Service Account Manager position.