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Manager Hsn Customer Service Jobs in Rio Rancho, NM

BCForward

Customer Service Representative

Rio Rancho, NM · On-site

$18 - $19/hr

Customer Service Representative Location: Rio Rancho, NM 87144 Duration: Contract - 24 months Pay ... Experience updating and using Knowledge Management systems. Education: High school diploma or ...

New

LHH US

Mortgage Customer Service

Albuquerque, NM

$20/hr

Mortgage Customer Service LHH Recruitment Solutions is working with a well known organization in ... Ability to multitask and manage a high volume of customer interactions. * Proficiency with ...

Walgreens

Customer Service Associate

Albuquerque, NM

$13 - $18/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Albuquerque, NM · On-site

$15 - $17.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Car Crafters

Customer Service Representative

Rio Rancho, NM · On-site

$15.25 - $20.50/hr

This individual will manage front desk responsibilities, assist with scheduling and communication ... Previous front desk, customer service, receptionist, or administrative experience preferred.

Walgreens

Customer Service Associate

Rio Rancho, NM · On-site

$15 - $17.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Albuquerque, NM · On-site

$15 - $17.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Hertz

Customer Service Associate

Albuquerque, NM · On-site

$15.50/hr

Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz's policies and procedures. * Welcome each customer with a smile. * Proudly ...

Penske

Customer Service Coordinator

Albuquerque, NM · On-site

$561K/yr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Salary: $27 ...

Penske

Customer Service Coordinator

Albuquerque, NM · On-site

$561K/yr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Salary: $27 ...

Penske

Customer Service Coordinator

Albuquerque, NM · On-site

$561K/yr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Salary: $27 ...

ADVANCED AIR LLC

Customer Service Agent

Albuquerque, NM · On-site

$16/hr

Customer Service Agent Job Type: Full Time Location: Albuquerque, New Mexico (ABQ) FLSA: Non-Exempt ... Excellent time management skills Special Requirements: * May be required to obtain a Secured ...

Savers/Value Village

Customer Service Associate

Santa Fe, NM · On-site

$13.25 - $18.25/hr

Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the ... Programs to stop smoking, diabetes management coaching, and on demand care options. * A 401k plan ...

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Showing results 1-20

All JobsHsn Customer Service JobsManager Hsn Customer Service JobsManager Hsn Customer Service Jobs in Rio Rancho, NM

Manager Hsn Customer Service information

See Rio Rancho, NM salary details

$23K

$54.6K

$95K

How much do manager hsn customer service jobs pay per year?

As of Jul 18, 2026, the average yearly pay for manager hsn customer service in Rio Rancho, NM is $54,553.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $65,800.00 per year, depending on experience, location, and employer.

What is the highest paid customer service job?

The highest paid customer service roles are often executive positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive leadership experience, strategic skills, and knowledge of customer service tools and analytics.

What does a Manager HSN Customer Service do?

A Manager HSN Customer Service oversees the customer service operations for HSN (Home Shopping Network). They are responsible for leading teams, ensuring high-quality customer interactions, resolving escalated issues, and implementing strategies to improve customer satisfaction. The manager also monitors performance metrics, provides training and development, and works to enhance the overall customer experience. Their role is critical in maintaining HSN's reputation and ensuring customers have a positive shopping experience.

How much does HSN pay to work from home?

HSN customer service managers working from home typically earn an hourly wage that ranges from $12 to $20, depending on experience and location. Compensation may also include performance bonuses and benefits, with remote roles often requiring strong communication skills and familiarity with customer service tools.

What are the key skills and qualifications needed to thrive as a Manager HSN Customer Service, and why are they important?

To thrive as a Manager HSN Customer Service, you need strong leadership abilities, in-depth knowledge of customer service principles, and prior experience in team management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, call center systems, and performance management tools is typically required, along with knowledge of HSN's products and processes. Outstanding communication, conflict resolution, and motivational skills help foster a positive team environment and ensure top-tier customer experiences. These competencies are crucial for driving team performance, maintaining customer satisfaction, and achieving business goals in a competitive retail environment.

What is the highest position in customer service?

The highest position in customer service is typically the Customer Service Director or Vice President, responsible for overseeing the entire customer service department and setting strategic goals. These roles often require extensive experience, leadership skills, and knowledge of customer relations and organizational management.

What is the typical salary at HSN?

The salary for a Manager HSN Customer Service typically ranges from $50,000 to $70,000 annually, depending on experience and location. Managers in customer service roles often receive additional benefits such as health insurance and performance bonuses.

What is the difference between Manager Hsn Customer Service vs Customer Service Supervisor?

AspectManager Hsn Customer ServiceCustomer Service Supervisor
ResponsibilitiesOversees customer service operations, develops strategies, manages teams, and handles escalations.Supervises daily customer service activities, trains staff, and ensures quality service.
Required CredentialsTypically requires experience in customer service, leadership skills, and sometimes a managerial certification.Experience in customer service, leadership abilities, and team management skills.
Work EnvironmentOffice setting, often in a corporate or retail environment, with strategic planning duties.Call centers or retail outlets, focusing on team supervision and customer interactions.

The main difference is that the Manager Hsn Customer Service focuses on strategic oversight and management of customer service teams, while the Customer Service Supervisor handles daily team supervision and operational tasks. Both roles require customer service experience and leadership skills, but the manager position involves higher-level planning and decision-making.

What are some common challenges faced by a Manager in HSN Customer Service, and how can they be addressed?

As a Manager in HSN Customer Service, common challenges include balancing high customer expectations with operational efficiency, managing a diverse team, and adapting to rapidly changing technology and product offerings. Addressing these challenges often involves fostering clear communication, providing ongoing training for team members, and implementing customer feedback systems to enhance service quality. Building strong interdepartmental relationships also helps managers resolve complex customer issues more effectively and supports a positive team environment.
What are the most commonly searched types of Hsn Customer Service jobs in Rio Rancho, NM? The most popular types of Hsn Customer Service jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Manager Hsn Customer Service jobs? Cities near Rio Rancho, NM with the most Manager Hsn Customer Service job openings:
Manager Hsn Customer Service jobs near you
Customer Service Representative

Customer Service Representative

BCForward

Rio Rancho, NM • On-site

$18 - $19/hr

Contractor

Posted 5 days ago

New

Job description

Job Title: Customer Service Representative

Location: Rio Rancho, NM 87144

Duration: Contract - 24 months

Pay Range: $14.97/hr - $19.59/hr (W2)

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking a Customer Service Representative to join our team. The ideal candidate will have strong experience in customer relations, technical troubleshooting, and remote support and a proven ability to resolve complex hardware and software issues while delivering clear, professional communication.

Responsibilities:

Work independently using standard protocols to resolve complex customer issues.

Diagnose and resolve technical problems for hardware and software from customer contacts and proactive notifications.

Respond to service, product, technical, and customer-relations questions on features, specifications, and repairs for current and discontinued products based on entitlement.

Proactively assist customers to avoid or reduce problem recurrence.

Participate in projects and provide resolutions and feedback based on analysis.

Required Skills & Qualifications:

Superior written and verbal communication skills.

Experience in customer-facing, remote, or telephone support with ability to resolve issues through verbal description.

Ability to diagnose to hardware FRU level and troubleshoot operating systems.

Knowledge of microcomputer hardware and basic operating systems software.

Experience updating and using Knowledge Management systems.

Education: High school diploma or equivalent required; some college preferred. Typically 5+ years of related experience or an equivalent mix of education and experience.

Preferred Skills:

Ability to mentor or train team members on new and existing technologies.

Experience collaborating with engineering or lab teams to reproduce and resolve issues.

Work Arrangement and Details:

Hybrid at customer site. Work on site required.

Dress code: Business Casual.

Hours per day: 8.

Ship-to work location: 2351 HP Way, Rio Rancho, NM 87144, US.

Company Description

About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.
BCforward is an equal opportunity employer.
BCforward logo

About BCforward

Sourced by ZipRecruiter

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1998

Social media

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