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Manager Hsn Customer Service Jobs in Rio Rancho, NM

Culligan

Customer Service Representative

Albuquerque, NM · On-site

$18 - $20/hr

Strong time management and project management skills * Proficient in Microsoft Office (word, excel, outlook) * Excellent communication skills, both written and verbal * Prior customer service ...

Walgreens

Customer Service Associate

Bernalillo, NM · On-site

$14 - $19.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Albuquerque, NM · On-site

$14 - $19.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Rio Rancho, NM · On-site

$13.75 - $19/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Albuquerque, NM · On-site

$14 - $19.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

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Manager Hsn Customer Service information

See Rio Rancho, NM salary details

$23K

$54.6K

$95K

How much do manager hsn customer service jobs pay per year?

As of May 29, 2026, the average yearly pay for manager hsn customer service in Rio Rancho, NM is $54,553.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $65,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager HSN Customer Service, and why are they important?

To thrive as a Manager HSN Customer Service, you need strong leadership abilities, in-depth knowledge of customer service principles, and prior experience in team management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, call center systems, and performance management tools is typically required, along with knowledge of HSN's products and processes. Outstanding communication, conflict resolution, and motivational skills help foster a positive team environment and ensure top-tier customer experiences. These competencies are crucial for driving team performance, maintaining customer satisfaction, and achieving business goals in a competitive retail environment.

What are some common challenges faced by a Manager in HSN Customer Service, and how can they be addressed?

As a Manager in HSN Customer Service, common challenges include balancing high customer expectations with operational efficiency, managing a diverse team, and adapting to rapidly changing technology and product offerings. Addressing these challenges often involves fostering clear communication, providing ongoing training for team members, and implementing customer feedback systems to enhance service quality. Building strong interdepartmental relationships also helps managers resolve complex customer issues more effectively and supports a positive team environment.

What does a Manager HSN Customer Service do?

A Manager HSN Customer Service oversees the customer service operations for HSN (Home Shopping Network). They are responsible for leading teams, ensuring high-quality customer interactions, resolving escalated issues, and implementing strategies to improve customer satisfaction. The manager also monitors performance metrics, provides training and development, and works to enhance the overall customer experience. Their role is critical in maintaining HSN's reputation and ensuring customers have a positive shopping experience.

What is the difference between Manager Hsn Customer Service vs Customer Service Supervisor?

AspectManager Hsn Customer ServiceCustomer Service Supervisor
ResponsibilitiesOversees customer service operations, develops strategies, manages teams, and handles escalations.Supervises daily customer service activities, trains staff, and ensures quality service.
Required CredentialsTypically requires experience in customer service, leadership skills, and sometimes a managerial certification.Experience in customer service, leadership abilities, and team management skills.
Work EnvironmentOffice setting, often in a corporate or retail environment, with strategic planning duties.Call centers or retail outlets, focusing on team supervision and customer interactions.

The main difference is that the Manager Hsn Customer Service focuses on strategic oversight and management of customer service teams, while the Customer Service Supervisor handles daily team supervision and operational tasks. Both roles require customer service experience and leadership skills, but the manager position involves higher-level planning and decision-making.

What are the most commonly searched types of Hsn Customer Service jobs in Rio Rancho, NM? The most popular types of Hsn Customer Service jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Manager Hsn Customer Service jobs? Cities near Rio Rancho, NM with the most Manager Hsn Customer Service job openings:
Manager Hsn Customer Service jobs near you
Sup Customer Service

Sup Customer Service

Health Care Service Corporation

Albuquerque, NM • On-site

$55.90K - $123.50K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 20 days ago

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job SummaryThis position is responsible for supervising and overseeing performance, staff development and day-to-day operations of an
assigned team to support HCSC Customer Service strategic goals and objectives. The Supervisor is accountable for identifying
and understanding strengths and opportunities of individuals, and the larger team, and building upon those strengths to enhance
the team, as well as coaching through opportunities to ensure our employees are bringing their best selves to serve our members,
providers, and stakeholders. Further, this includes maintaining a safe and healthy work environment by enforcing organizational
standards and core values.

Required Job Qualifications:

  • Bachelor's degree and 1 year business experience OR 5 years business experience
  • 2 years' experience acting in a lead capacity with sound decision making skills in a customer service environment.
  • Experience in coaching, mentorship, and professional development.
  • Clear and concise written and verbal communication skills.
  • Analytical and organizational skills and ability to meet deadlines.
  • Experience in root cause analysis and problem solving.
  • PC proficiency to include Microsoft office products and operational systems.

Preferred Job Qualifications:

  • Experience with Individual & Family Market Health Insurance
  • Knowledge of contract benefits, claim processing and inquiry procedures for supported products, system logic or the processing system.
  • Knowledge of the health care industry.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plansubject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range$55,900.00 - $123,500.00

Exact compensation may vary based on skills, experience, and location.

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