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Manager Hsn Customer Service Jobs in Elgin, IL (NOW HIRING)

Hobby Lobby Careers

Customer Service Manager

Mchenry, IL

$15.75 - $16.75/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Hobby Lobby

Customer Service Manager

Mchenry, IL · On-site

$15.75 - $16.75/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Distro

Customer Service Manager

Rolling Meadows, IL · On-site

Position Summary We seek a Customer Service Manager to lead and grow our Customer Service team, ensuring world-class customer experience as we expand product categories and customer base. This role ...

Distro

Customer Service Manager

Rolling Meadows, IL

$75K - $90K/yr

Position Summary We seek a Customer Service Manager to lead and grow our Customer Service team, ensuring world-class customer experience as we expand product categories and customer base. This role ...

Distro

Customer Service Manager

Rolling Meadows, IL · On-site

$75K - $90K/yr

Position Summary We seek a Customer Service Manager to lead and grow our Customer Service team, ensuring world-class customer experience as we expand product categories and customer base. This role ...

AlphaGraphics

Customer Service Manager

Northbrook, IL · On-site

$22 - $26/hr

Training & development As a Customer Service Manager you will report directly to the owner and be responsible for overseeing our customer experience. You will be in charge on all inbound customers ...

Connect Search

Customer Service Manager

Chicago, IL · On-site

Growing company seeking a detail-oriented professional to support customers, manage order flow, and ... and business systems Prior customer service, sales support, administrative, or operations ...

Compass Group

CUSTOMER SERVICE MANAGER

Bloomingdale, IL · On-site

$55K - $65K/yr

CUSTOMER SERVICE MANAGER Pay Grade: 12 Salary: $55,000 - $65,000 Other Forms of Compensation: BONUS ELIGIBILITY Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food ...

Compass Group

CUSTOMER SERVICE MANAGER

Bloomingdale, IL · On-site

$55K - $65K/yr

CUSTOMER SERVICE MANAGER Pay Grade: 12 Salary: $55,000 - $65,000 Other Forms of Compensation: BONUS ELIGIBILITY Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food ...

Canteen

CUSTOMER SERVICE MANAGER

Bloomingdale, IL · On-site

$55K - $65K/yr

CUSTOMER SERVICE MANAGER Pay Grade: 12 Salary: $55,000 - $65,000 Other Forms of Compensation: BONUS ELIGIBILITY Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food ...

Compass Group

CUSTOMER SERVICE MANAGER

Bloomingdale, IL

$55K - $65K/yr

CUSTOMER SERVICE MANAGER Pay Grade: 12 Salary: $55,000 - $65,000 Other Forms of Compensation: BONUS ELIGIBILITY Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food ...

Toppan

Manager, Customer Service - Alloyd

Dekalb, IL

$120K - $140K/yr

The Manager, Customer Service is responsible for overseeing the customer service department, ensuring excellent customer experiences, and leading a team of customer service representatives. This role ...

Toppan

Manager, Customer Service - Alloyd

Dekalb, IL · On-site

$120K - $140K/yr

The Manager, Customer Service is responsible for overseeing the customer service department, ensuring excellent customer experiences, and leading a team of customer service representatives. This role ...

Service Sanitation

Customer Service Rep

Chicago, IL

$16.50 - $22.50/hr

Customer Service Associate We're a determined to deliver organization that's hyper-focused on ... Ability to thrive in a dynamic, fast-paced environment while managing multiple tasks effectively.

Modagrafics

Customer Service

Wheeling, IL

$50K - $55K/yr

... • Manage client expectations • Provide support to the sales team to enhance customer satisfaction and drive sales Qualifications: • At least 2 years of proven customer service experience ...

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All JobsManager Hsn Customer Service JobsManager Hsn Customer Service Jobs in Elgin, IL

Manager Hsn Customer Service information

See Elgin, IL salary details

$24.2K

$57.3K

$99.8K

How much do manager hsn customer service jobs pay per year?

As of May 28, 2026, the average yearly pay for manager hsn customer service in Elgin, IL is $57,332.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager HSN Customer Service, and why are they important?

To thrive as a Manager HSN Customer Service, you need strong leadership abilities, in-depth knowledge of customer service principles, and prior experience in team management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, call center systems, and performance management tools is typically required, along with knowledge of HSN's products and processes. Outstanding communication, conflict resolution, and motivational skills help foster a positive team environment and ensure top-tier customer experiences. These competencies are crucial for driving team performance, maintaining customer satisfaction, and achieving business goals in a competitive retail environment.

What are some common challenges faced by a Manager in HSN Customer Service, and how can they be addressed?

As a Manager in HSN Customer Service, common challenges include balancing high customer expectations with operational efficiency, managing a diverse team, and adapting to rapidly changing technology and product offerings. Addressing these challenges often involves fostering clear communication, providing ongoing training for team members, and implementing customer feedback systems to enhance service quality. Building strong interdepartmental relationships also helps managers resolve complex customer issues more effectively and supports a positive team environment.

What does a Manager HSN Customer Service do?

A Manager HSN Customer Service oversees the customer service operations for HSN (Home Shopping Network). They are responsible for leading teams, ensuring high-quality customer interactions, resolving escalated issues, and implementing strategies to improve customer satisfaction. The manager also monitors performance metrics, provides training and development, and works to enhance the overall customer experience. Their role is critical in maintaining HSN's reputation and ensuring customers have a positive shopping experience.

What is the difference between Manager Hsn Customer Service vs Customer Service Supervisor?

AspectManager Hsn Customer ServiceCustomer Service Supervisor
ResponsibilitiesOversees customer service operations, develops strategies, manages teams, and handles escalations.Supervises daily customer service activities, trains staff, and ensures quality service.
Required CredentialsTypically requires experience in customer service, leadership skills, and sometimes a managerial certification.Experience in customer service, leadership abilities, and team management skills.
Work EnvironmentOffice setting, often in a corporate or retail environment, with strategic planning duties.Call centers or retail outlets, focusing on team supervision and customer interactions.

The main difference is that the Manager Hsn Customer Service focuses on strategic oversight and management of customer service teams, while the Customer Service Supervisor handles daily team supervision and operational tasks. Both roles require customer service experience and leadership skills, but the manager position involves higher-level planning and decision-making.

What are the most commonly searched types of Hsn Customer Service jobs in Elgin, IL? The most popular types of Hsn Customer Service jobs in Elgin, IL are:
What cities near Elgin, IL are hiring for Manager Hsn Customer Service jobs? Cities near Elgin, IL with the most Manager Hsn Customer Service job openings:
Manager Hsn Customer Service jobs near you
Customer Service Manager

Customer Service Manager

Sterling Engineering Inc.

Schaumburg, IL

$85K - $90K/yr

Full-time

Posted 21 days ago

Job description

Manager of Customer Experience
Salary: $85,000–$90,000
Location: Schaumburg, IL 60173

We are partnering with a growing client that is expanding their team and adding headcount for the new year. Due to an internal promotion, they are seeking a Manager of Customer Experience to step into a critical leadership role overseeing call center operations, order entry, and customer-facing support functions. This role is ideal for a strong people leader who thrives in a fast-paced manufacturing environment and enjoys driving operational excellence that directly impacts customer satisfaction and sales performance.

Key Responsibilities:

  • Lead, coach, and develop a team responsible for call center operations and order entry, ensuring high performance and accountability.
  • Oversee daily call center activities, including staffing, scheduling, call flow, service levels, and escalation management.
  • Establish and track KPIs related to customer service, order accuracy, turnaround time, and team performance.
  • Manage all order entry and sales support activities, ensuring accuracy, timeliness, and compliance with internal processes.
  • Partner closely with Sales, Operations, and other cross-functional teams to support pricing, quotes, order validation, and customer issue resolution.
  • Identify process gaps and inefficiencies, and lead continuous improvement initiatives across customer support and order management functions.
Qualifications:

  • Bachelor’s degree in Business, Management, Communications, or a related field.
  • 3–5+ years of leadership experience in sales support, call center management, or customer service within a manufacturing environment (required).
  • Strong working knowledge of order entry processes, customer service operations, and CRM/ERP systems.
  • Proven ability to lead teams, manage competing priorities, and drive measurable performance improvements.
Why Work Here:

This is a stable, well-established organization with an employee-first culture that values leadership, collaboration, and internal growth. The company promotes from within and empowers leaders to make meaningful improvements. This role offers the opportunity to be a true change agent—someone who can influence processes, elevate team performance, and have a direct impact on customer experience and revenue generation.