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Manager Hsn Customer Service Jobs in Springfield, IL

Customer Service Associate

Springfield, IL

$14.25 - $19.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Springfield, IL · On-site

$14.25 - $19.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

CUSTOMER SERVICE ASSOCIATE

Springfield, IL · On-site

$16.50 - $24.82/hr

With assistance from other staff and manager, begins to develop knowledge of various medical ... Ensure that each customer receives outstanding service by providing a friendly environment, which ...

Customer Service Representative

Chatham, IL · On-site

$16.25 - $22/hr

Customer Care Responsibilities A customer service job involves assisting customers with inquiries ... Escalation: Escalate complex issues to the appropriate teams or management when necessary.

New

Customer Service Associate

Springfield, IL · On-site

$15 - $17.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

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Showing results 1-20

Manager Hsn Customer Service information

See Springfield, IL salary details

$24.3K

$57.5K

$100.1K

How much do manager hsn customer service jobs pay per year?

As of Jul 28, 2026, the average yearly pay for manager hsn customer service in Springfield, IL is $57,483.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $69,400.00 per year, depending on experience, location, and employer.

What is the highest paid customer service job?

The highest paid customer service roles are often executive positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive leadership experience, strategic skills, and knowledge of customer service tools and analytics.

What does a Manager HSN Customer Service do?

A Manager HSN Customer Service oversees the customer service operations for HSN (Home Shopping Network). They are responsible for leading teams, ensuring high-quality customer interactions, resolving escalated issues, and implementing strategies to improve customer satisfaction. The manager also monitors performance metrics, provides training and development, and works to enhance the overall customer experience. Their role is critical in maintaining HSN's reputation and ensuring customers have a positive shopping experience.

How much does HSN pay to work from home?

HSN customer service managers working from home typically earn an hourly wage that ranges from $12 to $20, depending on experience and location. Compensation may also include performance bonuses and benefits, with remote roles often requiring strong communication skills and familiarity with customer service tools.

What are the key skills and qualifications needed to thrive as a Manager HSN Customer Service, and why are they important?

To thrive as a Manager HSN Customer Service, you need strong leadership abilities, in-depth knowledge of customer service principles, and prior experience in team management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, call center systems, and performance management tools is typically required, along with knowledge of HSN's products and processes. Outstanding communication, conflict resolution, and motivational skills help foster a positive team environment and ensure top-tier customer experiences. These competencies are crucial for driving team performance, maintaining customer satisfaction, and achieving business goals in a competitive retail environment.

What is the highest position in customer service?

The highest position in customer service is typically the Customer Service Director or Vice President, responsible for overseeing the entire customer service department and setting strategic goals. These roles often require extensive experience, leadership skills, and knowledge of customer relations and organizational management.

What is the typical salary at HSN?

The salary for a Manager HSN Customer Service typically ranges from $50,000 to $70,000 annually, depending on experience and location. Managers in customer service roles often receive additional benefits such as health insurance and performance bonuses.

What is the difference between Manager Hsn Customer Service vs Customer Service Supervisor?

AspectManager Hsn Customer ServiceCustomer Service Supervisor
ResponsibilitiesOversees customer service operations, develops strategies, manages teams, and handles escalations.Supervises daily customer service activities, trains staff, and ensures quality service.
Required CredentialsTypically requires experience in customer service, leadership skills, and sometimes a managerial certification.Experience in customer service, leadership abilities, and team management skills.
Work EnvironmentOffice setting, often in a corporate or retail environment, with strategic planning duties.Call centers or retail outlets, focusing on team supervision and customer interactions.

The main difference is that the Manager Hsn Customer Service focuses on strategic oversight and management of customer service teams, while the Customer Service Supervisor handles daily team supervision and operational tasks. Both roles require customer service experience and leadership skills, but the manager position involves higher-level planning and decision-making.

What are some common challenges faced by a Manager in HSN Customer Service, and how can they be addressed?

As a Manager in HSN Customer Service, common challenges include balancing high customer expectations with operational efficiency, managing a diverse team, and adapting to rapidly changing technology and product offerings. Addressing these challenges often involves fostering clear communication, providing ongoing training for team members, and implementing customer feedback systems to enhance service quality. Building strong interdepartmental relationships also helps managers resolve complex customer issues more effectively and supports a positive team environment.
What are the most commonly searched types of Hsn Customer Service jobs in Springfield, IL? The most popular types of Hsn Customer Service jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Manager Hsn Customer Service jobs? Cities near Springfield, IL with the most Manager Hsn Customer Service job openings:

Customer Service Representative

Starkey Agency Inc.

Springfield, IL • On-site

$30K - $45K/yr

Full-time

PTO

Posted 12 days ago


Job description

Join a Growing Farmers Insurance Agency That Invests in Your Success!

At the Starkey Agency with Farmers Insurance, our mission is to help our clients navigate life by helping protect what matters most.. We believe that exceptional service is the backbone of our business. We are looking for an empathetic, problem-solving Customer Service Representative to join our team. As a CSR, you will be the direct link between our team and our customers. You will manage inquiries, resolve complaints, and ensure every customer leaves with a positive experience. If you are naturally patient, quick-thinking, and passionate about helping others, this is the perfect role for you.




Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities


Responsibilities

Manage Interactions: Handle high volumes of inbound inquiries via [phone, email, and/or live chat] promptly and professionally.

Problem Solving: Actively listen to customer concerns, troubleshoot issues, and provide accurate, effective solutions.

Product Knowledge: Develop a deep understanding of our [products/services] to answer questions and make relevant recommendations.

Policy Management: Process policies, changes, payments, and other requests accurately within our company database.

Customer Retention: Build sustainable relationships by going above and beyond to ensure customer satisfaction and loyalty.


Requirements

Active General Lines Property & Casualty License, or willing to obtain them (licensing assistance available)

Previous work experience in customer service, sales, marketing, promotions or telemarketing preferred.

Self-motivated, dependable, and goal-oriented mindset

Positive attitude and team-player mentality

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Proficiency to multi-task, follow-thru and follow-up.

Excellent Communication and relationship-building skills along with professional phone etiquette.