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Manager Hsn Customer Service Jobs in Addison, IL

Xylem

Customer Service Manager

Morton Grove, IL

$115K - $130K/yr

The Role We're looking for a strategic, people-focused Customer Service Manager to lead our Customer Service and Application Engineering teams. In this highly visible leadership role, you'll shape ...

Hobby Lobby Careers

Customer Service Manager

Palatine, IL · On-site

$15.75 - $16.75/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Xylem

Customer Service Manager

Morton Grove, IL · On-site

$115K - $130K/yr

The Role We're looking for a strategic, people-focused Customer Service Manager to lead our Customer Service and Application Engineering teams. In this highly visible leadership role, you'll shape ...

Hobby Lobby Careers

Customer Service Manager

Norridge, IL · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Hobby Lobby

Customer Service Manager

Norridge, IL · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

NVENIA

Customer Service Manager

Wood Dale, IL · On-site

POSITION SUMMARY We are seeking an experienced and results-driven Manager of Customer Service to lead our customer service representative (CSR) team. This role is responsible for overseeing day-to ...

DURAVANT LLC

Customer Service Manager

Wood Dale, IL · On-site

$114K - $141K/yr

POSITION SUMMARY We are seeking an experienced and results-driven Manager of Customer Service to lead our customer service representative (CSR) team. This role is responsible for overseeing day-to ...

Duravant

Customer Service Manager

Wood Dale, IL · On-site

POSITION SUMMARY We are seeking an experienced and results-driven Manager of Customer Service to lead our customer service representative (CSR) team. This role is responsible for overseeing day-to ...

WEC Energy Group

Manager Customer Service

Chicago, IL

$179K/yr

Peoples Gas Light & Coke Co, a subsidiary of WEC Energy Group, is seeking a Manager Customer Service in our Chicago, Illinois location. About Us WEC Energy Group is one of the nation's largest ...

New

People Gas (PG)

Manager Customer Service

Chicago, IL · On-site

$179K/yr

Peoples Gas Light & Coke Co, a subsidiary of WEC Energy Group, is seeking a Manager Customer Service in our Chicago, Illinois location. About Us WEC Energy Group is one of the nation's largest ...

New

Hobby Lobby

Customer Service Manager

Palatine, IL · On-site

$15.75 - $16.75/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Just In Time Staffing LLC

Be Seen First

Customer Service Manager

Northbrook, IL · On-site

$22 - $26/hr

Customer Service Manager Location: Northbrook, IL Pay Rate: $22.00 - $26.00 per hour Schedule: Monday-Friday | 8-Hour Day Shift Requirements: Resume / Interview / Authorization to Work in the U.S.

Zing! Recruiting

Customer Service

Libertyville, IL

Customer-facing customer service, account management, order management, or sales support experience * Experience working with multiple customers and customer-specific requirements * Strong order ...

The Hire Solution

CSR Manager

Oakbrook Terrace, IL · On-site

Company Description Manufacturing Company located in Franklin Park, IL seeks a CSR Manager. Company information including the name is private. Responsible for responding to customer questions ...

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All JobsHsn Customer Service JobsManager Hsn Customer Service JobsManager Hsn Customer Service Jobs in Addison, IL

Manager Hsn Customer Service information

See Addison, IL salary details

$24.5K

$58.1K

$101.2K

How much do manager hsn customer service jobs pay per year?

As of Aug 29, 2026, the average yearly pay for manager hsn customer service in Addison, IL is $58,107.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,100.00 and $70,100.00 per year, depending on experience, location, and employer.

What does a manager HSN Customer Service do?

A Manager HSN Customer Service oversees the customer service operations for HSN (Home Shopping Network). They are responsible for leading teams, ensuring high-quality customer interactions, resolving escalated issues, and implementing strategies to improve customer satisfaction. The manager also monitors performance metrics, provides training and development, and works to enhance the overall customer experience. Their role is critical in maintaining HSN's reputation and ensuring customers have a positive shopping experience.

What are the key skills and qualifications needed to thrive as a manager HSN Customer Service, and why are they important?

To thrive as a Manager HSN Customer Service, you need strong leadership abilities, in-depth knowledge of customer service principles, and prior experience in team management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, call center systems, and performance management tools is typically required, along with knowledge of HSN's products and processes. Outstanding communication, conflict resolution, and motivational skills help foster a positive team environment and ensure top-tier customer experiences. These competencies are crucial for driving team performance, maintaining customer satisfaction, and achieving business goals in a competitive retail environment.

What are some common challenges faced by a manager HSN Customer Service, and how can they be addressed?

As a Manager in HSN Customer Service, common challenges include balancing high customer expectations with operational efficiency, managing a diverse team, and adapting to rapidly changing technology and product offerings. Addressing these challenges often involves fostering clear communication, providing ongoing training for team members, and implementing customer feedback systems to enhance service quality. Building strong interdepartmental relationships also helps managers resolve complex customer issues more effectively and supports a positive team environment.

What is the difference between Manager Hsn Customer Service vs Customer Service Supervisor?

AspectManager Hsn Customer ServiceCustomer Service Supervisor
ResponsibilitiesOversees customer service operations, develops strategies, manages teams, and handles escalations.Supervises daily customer service activities, trains staff, and ensures quality service.
Required CredentialsTypically requires experience in customer service, leadership skills, and sometimes a managerial certification.Experience in customer service, leadership abilities, and team management skills.
Work EnvironmentOffice setting, often in a corporate or retail environment, with strategic planning duties.Call centers or retail outlets, focusing on team supervision and customer interactions.

The main difference is that the Manager Hsn Customer Service focuses on strategic oversight and management of customer service teams, while the Customer Service Supervisor handles daily team supervision and operational tasks. Both roles require customer service experience and leadership skills, but the manager position involves higher-level planning and decision-making.

What are the most commonly searched types of Hsn Customer Service jobs in Addison, IL?

The most popular types of Hsn Customer Service jobs in Addison, IL are:

What cities near Addison, IL are hiring for Manager Hsn Customer Service jobs?

Cities near Addison, IL with the most Manager Hsn Customer Service job openings:

Manager Hsn Customer Service jobs near you

Customer Service Manager

NSK America Corp

Hoffman Estates, IL • On-site

Full-time

Posted 9 days ago

Job description

About the Role:

The Customer Service Manager plays a pivotal role in ensuring exceptional service delivery and customer satisfaction within the organization. This position is responsible for leading and developing the customer service team to effectively manage customer interactions, resolve issues, and foster strong customer relationships. This position will work with multiple business units to optimize process while allowing each business to grow and change in their strategic approach. The manager will oversee the customer service team, ensuring seamless coordination between order entry, sales, repair and customer support functions. By implementing strategic training programs and process improvements, the role aims to enhance team performance and drive customer loyalty. Ultimately, the Customer Service Manager contributes to the company’s growth by balancing operational efficiency with a customer-centric approach.

Minimum Qualifications:

  • Proven experience in customer service management or a related leadership role.
  • Strong knowledge of customer service training methodologies and best practices.
  • Experience working with service departments and multiple business units.
  • Excellent problem-solving skills with the ability to handle complex customer issues.
  • Familiarity with order entry processes and sales department operations.
  • Excellent interpersonal skills and the ability to work well with different personality types. 

Preferred Qualifications:

  • Bachelor’s degree in Business Administration, Marketing, or a related field.
  • Experience in leading a team in a growing environment.
  • Proficiency with customer relationship management (CRM) software and order management systems.
  • Demonstrated success in driving customer satisfaction and team performance improvements.
  • Strong communication and interpersonal skills with a focus on team collaboration.

Responsibilities:

  • Lead, mentor, and train the customer service team to deliver high-quality support and service.
  • Manage order processing and priorities for multiple businesses using the same resources.
  • Develop and maintain strong relationships with customers and key stake holders to understand their needs and resolve issues promptly.
  • Collaborate with business leaders, sales, and service departments to align customer service strategies with business goals.
  • Analyze customer feedback and service metrics to identify areas for improvement and implement effective solutions.

Skills:

The required skills such as customer service training and customer relations are essential for developing and maintaining a knowledgeable and responsive team that meets customer expectations daily. Managing the service and sales departments requires coordination and communication skills to ensure smooth order entry and sales processes. Problem-solving abilities are critical for addressing customer concerns efficiently and turning challenges into opportunities for satisfaction and retention. Inside sales and service sales knowledge enable the manager to support revenue growth while maintaining service quality. Preferred skills like CRM proficiency and advanced communication enhance the ability to analyze customer data and foster a collaborative team environment, driving continuous improvement.

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