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Manager Helix Jobs (NOW HIRING)

Migrate data using Helix Data Manager (HDM) and manage data loading processes. * Analyze ... application and system logs using AR Log Analyzer and troubleshoot performance or functional issues.

This is a key role in enhancing our service management capabilities, supporting integrations, and ensuring the stability and performance of our BMC Helix environment. Responsibilities: * Design ...

Manager, Health System Partnerships At Helix, our mission is simple: to help everyone improve their ... At Helix, we're transforming healthcare by making genomics a standard of care. We partner with ...

They are responsible for managing, configuring, and optimizing the BMC Helix ecosystem while ensuring seamless IT Service Management (ITSM) operations.Core ResponsibilitiesAdvanced Troubleshooting:

Application Processing, BMC Helix, BMC Remedy, BMC Remedy IT Service Management (ITSM), Developer Studio * Certifications: None * Experience: 5 + years of related experience * US Citizenship Required:

BMC Helix Engineer

Austin, TX · On-site

$60 - $70/hr

Leverage BMC Helix solutions to streamline and optimize IT processes ... Enhance Service Management: Collaborate with cross-functional teams to improve IT service ...

Manage environment promotion (Dev → QA → Prod), change control, and release validation for Helix configurations and customizations. Monitoring, KPIs & Platform Health * Build and maintain Helix ...

Application Processing, BMC Helix, BMC Remedy, BMC Remedy IT Service Management (ITSM), Developer Studio Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 5 + years of related ...

Application Processing, BMC Helix, BMC Remedy, BMC Remedy IT Service Management (ITSM), Developer Studio Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 5 + years of related ...

They are responsible for managing, configuring, and optimizing the BMC Helix ecosystem while ensuring seamless IT Service Management (ITSM) operations.Core ResponsibilitiesAdvanced Troubleshooting:

Partner Research Success Manager At Helix, our mission is simple: to help everyone improve their ... At Helix, we're transforming healthcare by making genomics a standard of care. We partner with ...

Application Processing, BMC Helix, BMC Remedy, BMC Remedy IT Service Management (ITSM), Developer Studio Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 5 + years of related ...

Application Processing, BMC Helix, BMC Remedy, BMC Remedy IT Service Management (ITSM), Developer Studio Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 5 + years of related ...

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Manager Helix information

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$24.5K

$59.5K

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How much do manager helix jobs pay per year?

As of Sep 10, 2026, the average yearly pay for manager helix in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

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For Manager Helix jobs, the most frequently searched job titles are:

Infographic showing various Manager Helix job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $59,525 per year, or $28.6 per hour.

BMC Remedy Helix Migration Project

Remote

CEDENT
IT Services • 11 - 50 employees

$40 - $60/hr

Full-time

Medical, Dental, Vision

Re-posted 19 days ago


Job description

Overview:

We are seeking a skilled and experienced Helix ITSM Migration Specialist to join our team for a critical BMC Remedy Helix Migration Project. The ideal candidate will bring deep technical expertise in Helix ITSM application development and migration, automation, orchestration, and data management. Experience in upgrading and migrating BMC Remedy applications from on-premise to cloud environments is essential.


Key Responsibilities:
  • Lead and support Helix ITSM migrations from on-premise environments to the cloud (version 21.03 or later).

  • Develop and configure Kubernetes-based orchestration platforms and manage Helm charts.

  • Automate deployment and operational tasks using Jenkins (Groovy scripting) and Ansible.

  • Write and maintain shell scripts on Linux systems.

  • Perform database development and administration using Oracle SQL and PL/SQL, including creating jobs and stored procedures.

  • Design, develop, and maintain AR System and ITSM application components including CMDB and Foundation data structures.

  • Provide Helix ITSM application support and administration.

  • Migrate data using Helix Data Manager (HDM) and manage data loading processes.

  • Analyze application and system logs using AR Log Analyzer and troubleshoot performance or functional issues.

  • Create dashboards and queries using Helix Dashboards (Grafana-based).

  • Utilize tools like Splunk and Kafka to monitor, query, and troubleshoot data flows.


Required Skills:

Orchestration & Platform:

  • Kubernetes (Hands-on development and troubleshooting)

  • Helm Charts (Creation and customization)

Automation & Scripting:

  • Jenkins with Groovy scripting

  • Ansible automation scripts

  • Linux Shell scripting

Database:

  • Oracle SQL (Basic and complex queries)

  • PL/SQL Scripting and Administration

BMC Helix ITSM:

  • AR System Development

  • Helix ITSM Administration and CMDB Configuration (Version 21.03+)

  • Foundation Data Management

  • Helix Data Manager for Cloud Migration

Tools:

  • Splunk (Query creation)

  • Kafka (Understanding of topics and data flows)

  • AR System Log Analyzer

  • Helix Dashboards (Grafana)


Preferred / Optional Skills:
  • Java or Python development

  • Kubernetes Certification (CKA – Certified Kubernetes Administrator)

  • Experience with performance testing tools: LoadRunner, JMeter, Locust, or SOAP


Qualifications:
  • Bachelor’s degree in Computer Science, Information Technology, or related field.

  • Proven experience in Helix ITSM migration projects and Remedy upgrades.

  • Strong analytical and problem-solving skills.

  • Excellent communication and documentation abilities.
     

    Compensation 
    Hourly Rate Range - $40-$60/ hr 
    Benefits Offered:
    [Health, Dental, Vision Insurance]
    Deadline: Applications accepted on a rolling basis until filled
    We are an Equal Pay Employer. All employment decisions, including compensation, benefits, hiring, training, and promotions, are made based on merit, qualifications, and business needs. We do not discriminate on the basis of gender, race, ethnicity, age, disability, sexual orientation, or any other protected characteristic. We are committed to ensuring equal pay for equal work and regularly review our compensation practices to promote fairness, equity, and transparency across our organization.
     

     

Cedent logo

About Cedent

Sourced by ZipRecruiter

CEDENT strives to attract and retain the best people and provide an environment where they can all develop professionally and build a rewarding career. As a result, we create an inclusive environment that is rich in diversity, acknowledges each individual's uniqueness and promotes respect, personal achievement and stewardship. Our clients are global and so is CEDENT. We build and maintain a global workforce that includes people from different backgrounds, with a vast range of skills and experience all united by a common culture and commitment to help our clients achieve high performance. Cultivating a diverse workforce and inclusive work environment makes business sense. Our peoples varied skills are the talent engine that powers CEDENT, enabling it in turn to deliver the innovative solutions that help our clients outperform competitors.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Plano, TX, US

Year founded

2008