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Manager Fan Experience Jobs in Wisconsin (NOW HIRING)

Dairy Queen

Assistant Store Manager

Superior, WI · On-site

$44K - $48K/yr

Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do ...

Son Group, LLC

Assistant Store Manager

Superior, WI

$44K - $48K/yr

Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do ...

Dairy Queen

Assistant Store Manager

Eau Claire, WI · On-site

  • Retirement

  • PTO

Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do ...

Dairy Queen

Assistant Store Manager

Eau Claire, WI · On-site

  • Retirement

  • PTO

Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do ...

Dairy Queen

Manager

Janesville, WI · On-site

$17/hr

We are looking for an experienced and skilled Assistant Manager with remarkable skills, who will ... Strive for operational levels that meet or exceed the Fan's expectations in the areas of quality ...

Dairy Queen

Store Manager

Oshkosh, WI

$18 - $23/hr

We are looking for an experienced and skilled manager with remarkable skills, who will run a store ... Strive for operational levels that meet or exceed the Fan's expectations in the areas of quality ...

Dairy Queen

Assistant Manager

Sun Prairie, WI · On-site

$16 - $20/hr

We are looking for an experienced and skilled Assistant Manager with remarkable skills, who will ... Strive for operational levels that meet or exceed the Fan's expectations in the areas of quality ...

Livenation

Cleaning Clerk (Overnight)

Milwaukee, WI · On-site

... an incredible fan experience. This position is responsible for performing cleaning duties ... Communicate effectively with the manager to ensure all cleaning needs are addressed in a timely ...

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Manager Fan Experience information

What are the key skills and qualifications needed to thrive as a Manager Fan Experience, and why are they important?

To thrive as a Manager Fan Experience, you need expertise in customer service, event management, and a background in hospitality or sports management, often supported by a relevant bachelor's degree. Familiarity with CRM platforms, event ticketing systems, and analytics tools is vital for tracking fan engagement and operational effectiveness. Exceptional communication, problem-solving, and leadership skills help you exceed fan expectations and coordinate cross-functional teams. These skills are crucial to deliver memorable experiences, foster fan loyalty, and drive organizational success in competitive entertainment environments.

What is the difference between Manager Fan Experience vs Fan Engagement Coordinator?

AspectManager Fan ExperienceFan Engagement Coordinator
ResponsibilitiesOversees overall fan experience strategies, manages large teams, and develops long-term engagement plans.Executes specific fan engagement activities, manages events, and interacts directly with fans on a day-to-day basis.
Required SkillsLeadership, strategic planning, communication, and industry knowledge.Event management, communication, social media skills, and customer service.
Work EnvironmentOffice-based with events and stadium visits, leadership meetings.Event sites, stadiums, and community venues.
Common UsageIn sports teams, leagues, and large entertainment venues.In sports organizations, clubs, and marketing departments.

The Manager Fan Experience typically focuses on strategic oversight and long-term planning to enhance overall fan satisfaction, while the Fan Engagement Coordinator handles direct interaction and event execution. Both roles are essential for creating a positive fan environment but differ in scope and responsibilities.

How does a Manager Fan Experience typically collaborate with other departments to enhance event satisfaction?

A Manager of Fan Experience works closely with departments such as marketing, operations, ticketing, and security to ensure that every aspect of an event is optimized for guest enjoyment. This collaboration often involves coordinating pre-event communications, aligning on venue logistics, and gathering fan feedback to implement improvements. Effective teamwork is essential for creating seamless entry processes, engaging activations, and resolving issues swiftly during live events. By actively partnering with various teams, the Manager ensures that fans have memorable and positive experiences at every touchpoint.

What is a Manager Fan Experience?

A Manager Fan Experience is a professional responsible for enhancing the overall experience of fans at events, venues, or within organizations, often in the sports, entertainment, or hospitality industries. They design and implement initiatives to ensure that fans have memorable, engaging, and enjoyable interactions before, during, and after events. This role often involves coordinating with various departments, managing fan feedback, and creating special programs or activities to boost fan satisfaction and loyalty.

What are the most commonly searched types of Fan Experience jobs in Wisconsin?

The most popular types of Fan Experience jobs in Wisconsin are:

What cities in Wisconsin are hiring for Manager Fan Experience jobs?

Cities in Wisconsin with the most Manager Fan Experience job openings:

Manager Fan Experience jobs near you
Infographic showing various Manager Fan Experience job openings in Wisconsin as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Assistant Store Manager

Dairy Queen

Superior, WI • On-site

$44K - $48K/yr

Full-time

Re-posted 15 days ago

Dairy Queen rating

5.3

Company rating: 5.3 out of 10

Based on 1,913 frontline employees who took The Breakroom Quiz

48th of 106 rated fast food restaurants

Job description

We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen® brand and delivering exceptional customer (fan) service. Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans. If you are a management professional who is looking take on a fun and rewarding new challenge, join our team! Our commitment to your continued professional development makes this a great opportunity for you to build a career with us. If you want more out of your career, Dairy Queen is the right place!
Job Functions:
  • Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
  • Enthusiastically greet and welcome fans to the Dairy Queen brand
  • Strive to exceed fan expectations and deliver fan first service through timely and quality service
  • Meet or exceed Dairy Queen brand standards with competency in inventory and cash controls
  • Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant, setting each scheduled shift up for success
  • React to issues impacting the restaurant's profit & loss (P&L) to optimize sales and profit
  • Assist the General Manager with hiring, training, coaching, and developing Shift Leads and Crew Members to build a highly skilled and productive team
  • Create and maintain a positive, safe, clean, and inviting environment for fans and team members
  • Calmly solve fan concerns and embrace Dairy Queen's service recovery standards
  • Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members
  • May assist the GM in some assigned aspects of local store marketing activities and projects such as public and community relations programs, evaluating local competitors' store marketing, identifying and tracking changing consumer demands.
  • At all times exhibit a genuine passion for excellence
  • Perform other duties as assigned by management

Requirements:
  • Minimum 1-3 years of high volume restaurant leadership experience; previous quick service restaurant experience strongly preferred
  • High School diploma or equivalent
  • Proven track record of effectively managing COGS and labor
  • Strong knowledge and application of safe food handling practices
  • Must be ServSafe® certifiable
  • Work well under pressure packed situations while maintaining a great attitude
  • Comfortable standing for entire shift and able to lift 50 pounds
  • Ability to work in and out of different temperature ranges.
  • Must be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment.
  • Exhibit good manners, proper personal hygiene, and promptness
  • Have fun and maintain a positive attitude at all times!

Pay Rate: $44,000 - $48,000
You are applying for a job with a franchisee of the Dairy Queen® system and not American Dairy Queen Corporation or International Dairy Queen, Inc. Franchisees are independent business owners. The franchisee of this restaurant will be your employer if you are hired and will make all hiring, wage, hour, and other employment-related decisions.

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