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Manager Fan Experience Jobs in Nevada (NOW HIRING)

... a fan-first approach. Experience using the AXS ticketing platform is preferred. KEY ... manage a qualified sales pipeline through high-volume outbound calling, email, social selling ...

Experience managing teams of 25 or more. * Experience presenting content in a variety of ... fan experience. With a focus on collaboration, support, and continuous development, you'll be ...

Assistant Manager

Henderson, NV · On-site

$25K - $40K/yr

We are looking for an experienced and skilled Assistant Manager with remarkable skills, who will ... Strive for operational levels that meet or exceed the Fan's expectations in the areas of quality ...

Assistant Manager

Henderson, NV · On-site

$25K - $40K/yr

We are looking for an experienced and skilled Assistant Manager with remarkable skills, who will ... Strive for operational levels that meet or exceed the Fan's expectations in the areas of quality ...

Coordinator, Ticket Sales

Henderson, NV · On-site

$17 - $23.25/hr

Manage the execution of all Fan Experience Packages, including pre-game hockey tournaments, intermission performances, and national anthem performances. * Serve as the primary point of contact for an ...

Provide creative vision and critique to improve production quality and fan experience across ... International & Licensee Management * Ensure international licensees receive broadcast and ...

Showing results 21-40

Manager Fan Experience information

What is a Manager Fan Experience?

A Manager Fan Experience is a professional responsible for enhancing the overall experience of fans at events, venues, or within organizations, often in the sports, entertainment, or hospitality industries. They design and implement initiatives to ensure that fans have memorable, engaging, and enjoyable interactions before, during, and after events. This role often involves coordinating with various departments, managing fan feedback, and creating special programs or activities to boost fan satisfaction and loyalty.

How does a Manager Fan Experience typically collaborate with other departments to enhance event satisfaction?

A Manager of Fan Experience works closely with departments such as marketing, operations, ticketing, and security to ensure that every aspect of an event is optimized for guest enjoyment. This collaboration often involves coordinating pre-event communications, aligning on venue logistics, and gathering fan feedback to implement improvements. Effective teamwork is essential for creating seamless entry processes, engaging activations, and resolving issues swiftly during live events. By actively partnering with various teams, the Manager ensures that fans have memorable and positive experiences at every touchpoint.

What are the key skills and qualifications needed to thrive as a Manager Fan Experience, and why are they important?

To thrive as a Manager Fan Experience, you need expertise in customer service, event management, and a background in hospitality or sports management, often supported by a relevant bachelor's degree. Familiarity with CRM platforms, event ticketing systems, and analytics tools is vital for tracking fan engagement and operational effectiveness. Exceptional communication, problem-solving, and leadership skills help you exceed fan expectations and coordinate cross-functional teams. These skills are crucial to deliver memorable experiences, foster fan loyalty, and drive organizational success in competitive entertainment environments.

What is the difference between Manager Fan Experience vs Fan Engagement Coordinator?

AspectManager Fan ExperienceFan Engagement Coordinator
ResponsibilitiesOversees overall fan experience strategies, manages large teams, and develops long-term engagement plans.Executes specific fan engagement activities, manages events, and interacts directly with fans on a day-to-day basis.
Required SkillsLeadership, strategic planning, communication, and industry knowledge.Event management, communication, social media skills, and customer service.
Work EnvironmentOffice-based with events and stadium visits, leadership meetings.Event sites, stadiums, and community venues.
Common UsageIn sports teams, leagues, and large entertainment venues.In sports organizations, clubs, and marketing departments.

The Manager Fan Experience typically focuses on strategic oversight and long-term planning to enhance overall fan satisfaction, while the Fan Engagement Coordinator handles direct interaction and event execution. Both roles are essential for creating a positive fan environment but differ in scope and responsibilities.

What are the most commonly searched types of Fan Experience jobs in Nevada?

The most popular types of Fan Experience jobs in Nevada are:

What cities in Nevada are hiring for Manager Fan Experience jobs?

Cities in Nevada with the most Manager Fan Experience job openings:

Director, Production Technology (Ballpark)

AEG

Las Vegas, NV • On-site

Full-time

Posted 20 days ago


Key responsibilities

  • Lead the planning, implementation, and operation of all ballpark production technology systems.

  • Manage live event workflows including switching, replay, graphics, audio, camera operations, communications, and content playback.

  • Oversee maintenance, troubleshooting, and optimization of production technology systems.


Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Position: Director, Production Technology (Ballpark)
Department: Information Technology
Reporting Manager: Senior Vice President, Technology
Status: Full-Time
Job Classification: Exempt
Location: Las Vegas, NV
About the A's:
The A's are a baseball team founded in 1901. They have a rich history, having won nine World Series championships and 15 American League pennants. The A's are known for pioneering the "Moneyball" approach to team-building, which focuses on using statistical analysis to identify undervalued players.
In addition to their success on the field, the A's also have a positive and dynamic work culture. They have been recognized twice as the Front Office Sports, Best Employers in Sports.
The A's are defined by their core pillars of being Dynamic, Innovative, and Inclusive. Working for the A's offers the opportunity to be part of an innovative organization that values its employees and strives to create a positive work environment.
Description:
The Director, Production Technology (Ballpark) is responsible for the strategic leadership, design, operation, and continuous improvement of all broadcasts, audio-visual, control room, scoreboard, digital signage, and live event production systems for a newly developed professional sports ballpark. This role oversees game presentation technology, live event production infrastructure, broadcast engineering, venue audio/video systems, and production staff to ensure world-class fan experiences for baseball games, concerts, special events, and community programming.
The Director will serve as the primary for the venue's production ecosystem and will collaborate closely with Baseball Operations, IT, Facilities, Marketing, Ballpark Entertainment, and external broadcast partners to deliver innovative and reliable event production capabilities.
Responsibilities:
  • Develop long-term technology roadmaps aligned with venue growth and fan experience goals.
  • Lead the planning, implementation, and operation of all ballpark production technology systems.
  • Oversee control room operations, IPTV, LED displays, ribbon boards, audio systems, replay systems, broadcast infrastructure, and digital signage.
  • Serve as the primary liaison with MLB broadcast partners, production vendors, integrators, and touring event productions.
  • Ensure venue production systems remain current with industry standards and emerging technologies.
  • Direct all technical aspects of baseball games, concerts, and special events.
  • Manage live event workflows including switching, replay, graphics, audio, camera operations, communications, and content playback.
  • Coordinate technical execution with entertainment, marketing, sponsorship, and operations teams.
  • Support television, streaming, radio, and in-house productions.
  • Ensure seamless execution of all event-related production elements.
  • Oversee maintenance, troubleshooting, and optimization of production technology systems.
  • Manage broadcast IP workflows, networking, signal distribution, fiber infrastructure, and venue-wide AV integration.
  • Coordinate preventative maintenance programs and lifecycle replacement planning.
  • Develop technical standards, documentation, operating procedures, and disaster recovery protocols.
  • Partner with IT and cybersecurity teams to ensure secure and resilient operations.
  • Recruit, train, schedule, and supervise full-time staff, part-time crew, freelancers, and union labor as applicable.
  • Build a collaborative, service-oriented production culture focused on innovation and operational excellence.
  • Manage vendor relationships, contractor performance, and technical partnerships.
  • Lead cross-functional communication between technical teams and venue stakeholders.
  • Develop and manage annual operating and capital budgets for production technology.
  • Oversee procurement, installation, commissioning, and integration of new systems and upgrades.
  • Evaluate vendor proposals, negotiate contracts, and manage project timelines.
  • Monitor inventory, asset management, and equipment utilization.
  • Support emergency response planning and business continuity operations.
  • Other duties as assigned.

Qualifications/Requirements:
  • 7-10+ years of progressively responsible experience in live sports, broadcast engineering, stadium operations, or large-scale event production.
  • Familiarity with industry-leading production and broadcast technologies, including Daktronics, Ross Video, Evertz, EVS, Lawo, Cisco, or comparable platforms.
  • Experience leading production technology operations within professional sports venues, arenas, theaters, broadcast facilities, or similarly complex live event environments; experience opening a new venue or arena is strongly preferred.
  • Strong working knowledge of:
    • Broadcast and control room systems
    • Large-format LED displays and video technologies
    • Live audio systems and venue acoustics
    • Replay, graphics, and content delivery systems
    • IP-based broadcast infrastructure (SMPTE 2110 experience preferred)
    • Fiber transport, signal routing, and distribution systems
    • Production intercom and communications systems
  • Proven experience leading technical teams and managing complex live-event operations across audio, video, lighting, rigging, event presentation, and production staffing.
  • Strong project management, organizational, problem-solving, and communication skills.
  • Ability to thrive in a fast-paced, high-pressure live event environment and effectively manage multiple priorities simultaneously.
  • Must have a valid driver's license with a safe and verifiable driving record.
  • Willing and able to work a non-traditional schedule, including nights, weekends, holidays, and extended hours during games, concerts, and special events.
  • Willing and able to be exposed to loud noise, heights, production equipment, and other conditions commonly associated with live event environments.
  • Willing and able to lift, carry, and move technical equipment up to 25 pounds as needed.
  • Bachelor's degree in Broadcast Engineering, Production Technology, Audio Engineering, Media Production, Information Technology, or a related field preferred.
  • Experience supporting professional baseball, professional sports, or major league event operations preferred.
  • Relevant technical certifications such as CTS, PMP, SBE, or similar credentials preferred.
  • Experience with cloud-based broadcast systems, remote production workflows, and AI-assisted production technologies preferred.

The A's Social Impact & Belonging Statement:
Social Impact & Belonging are in our organizational DNA. Our commitment to these values is unwavering - on and off the field. Together, we continue to build an inclusive, innovative, and dynamic culture that encourages, supports, and celebrates belonging and amplifies all voices. Combining a collaborative and innovative work environment with talented team members, we've created a workforce in which every team member has the tools to reach their full potential.
Equal Opportunity Consideration:
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992