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Manager Fan Experience Jobs in Michigan (NOW HIRING)

Cosm

Runner/Busser (Part Time)

Detroit, MI · On-site

... experience for every Fan (guest). Responsibilities: • Bring the Pillars of Service (Connected ... management, communication, and multitasking skills • Thrive in a fast-paced, high-volume ...

ASM Global

Store Manager | North University

Ann Arbor, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... fan experience through collectibles, team-specific product, athlete (NIL) jerseys/products, and ... Associates or four-year college degree in retail, business, management or related field, is ...

Blue Bird

Senior Thermal Engineer

Troy, MI · On-site

$97K - $134K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... management, coolant routing, fan strategy, thermal controls, and heat rejection performance across ... This is a high-accountability role for an experienced thermal specialist who can create solutions ...

Blue Bird

Sr. Principal Thermal Integration Engineer

Troy, MI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... management, coolant routing, fan strategy, thermal controls, and heat rejection performance across ... This is a high-accountability role for an experienced thermal specialist who can create solutions ...

New

Blue Bird

Senior Thermal Engineer

Troy, MI · On-site

$97K - $134K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... management, coolant routing, fan strategy, thermal controls, and heat rejection performance across ... This is a high-accountability role for an experienced thermal specialist who can create solutions ...

Blue Bird

Sr. Principal Thermal Integration Engineer

Troy, MI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... management, coolant routing, fan strategy, thermal controls, and heat rejection performance across ... This is a high-accountability role for an experienced thermal specialist who can create solutions ...

New

Dairy Queen

manager

Clio, MI

$15/hr

We are looking for an experienced and skilled Assistant Manager with remarkable skills, who will ... Strive for operational levels that meet or exceed the Fan's expectations in the areas of quality ...

Cosm

Line Cook (Part Time)

Detroit, MI · On-site

$15.50 - $19.50/hr

This role ensures every dish meets company standards and contributes to a memorable fan experience ... good time management skills and communication skills. • Follows Company and state safety ...

Dairy Queen

Store Manager

Hartland, MI

$17 - $18/hr

We are looking for an experienced and skilled manager with remarkable skills, who will run a store ... Strive for operational levels that meet or exceed the Fan's expectations in the areas of quality ...

Dairy Queen

Manager

Jackson, MI

$23/hr

Strive for operational levels that meet or exceed the Fan's expectations in the areas of quality ... Required Qualifications Experience Needed  Minimum 1-3 years of high volume restaurant ...

Dairy Queen

Manager

Jackson, MI

$23/hr

Strive for operational levels that meet or exceed the Fan's expectations in the areas of quality ... experience and a fair price. Accurately complete designated duties such as inventory control ...

Dairy Queen

Store Manager

Sterling Heights, MI

$15 - $17/hr

We are looking for an experienced and skilled manager with remarkable skills, who will run a store ... Strive for operational levels that meet or exceed the Fan's expectations in the areas of quality ...

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Manager Fan Experience information

What are the key skills and qualifications needed to thrive as a Manager Fan Experience, and why are they important?

To thrive as a Manager Fan Experience, you need expertise in customer service, event management, and a background in hospitality or sports management, often supported by a relevant bachelor's degree. Familiarity with CRM platforms, event ticketing systems, and analytics tools is vital for tracking fan engagement and operational effectiveness. Exceptional communication, problem-solving, and leadership skills help you exceed fan expectations and coordinate cross-functional teams. These skills are crucial to deliver memorable experiences, foster fan loyalty, and drive organizational success in competitive entertainment environments.

What is the difference between Manager Fan Experience vs Fan Engagement Coordinator?

AspectManager Fan ExperienceFan Engagement Coordinator
ResponsibilitiesOversees overall fan experience strategies, manages large teams, and develops long-term engagement plans.Executes specific fan engagement activities, manages events, and interacts directly with fans on a day-to-day basis.
Required SkillsLeadership, strategic planning, communication, and industry knowledge.Event management, communication, social media skills, and customer service.
Work EnvironmentOffice-based with events and stadium visits, leadership meetings.Event sites, stadiums, and community venues.
Common UsageIn sports teams, leagues, and large entertainment venues.In sports organizations, clubs, and marketing departments.

The Manager Fan Experience typically focuses on strategic oversight and long-term planning to enhance overall fan satisfaction, while the Fan Engagement Coordinator handles direct interaction and event execution. Both roles are essential for creating a positive fan environment but differ in scope and responsibilities.

How does a Manager Fan Experience typically collaborate with other departments to enhance event satisfaction?

A Manager of Fan Experience works closely with departments such as marketing, operations, ticketing, and security to ensure that every aspect of an event is optimized for guest enjoyment. This collaboration often involves coordinating pre-event communications, aligning on venue logistics, and gathering fan feedback to implement improvements. Effective teamwork is essential for creating seamless entry processes, engaging activations, and resolving issues swiftly during live events. By actively partnering with various teams, the Manager ensures that fans have memorable and positive experiences at every touchpoint.

What is a Manager Fan Experience?

A Manager Fan Experience is a professional responsible for enhancing the overall experience of fans at events, venues, or within organizations, often in the sports, entertainment, or hospitality industries. They design and implement initiatives to ensure that fans have memorable, engaging, and enjoyable interactions before, during, and after events. This role often involves coordinating with various departments, managing fan feedback, and creating special programs or activities to boost fan satisfaction and loyalty.

What are the most commonly searched types of Fan Experience jobs in Michigan?

The most popular types of Fan Experience jobs in Michigan are:

What cities in Michigan are hiring for Manager Fan Experience jobs?

Cities in Michigan with the most Manager Fan Experience job openings:

Manager Fan Experience jobs near you

Detroit Red Wings Foundation 50/50 Event Staff

Detroit Red Wings

Detroit, MI • On-site

Part-time

Re-posted yesterday

Job description

Job Summary:
The Detroit Red Wings Foundation, a non-profit 501(c)3 organization, is seeking enthusiastic, customer-focused individuals to join our seasonal, part-time 50/50 Raffle Event Staff. In this role, you will help operate the Detroit Red Wings 50/50 Raffle during all home games at Little Caesars Arena, creating an engaging fan experience while supporting the Foundation's charitable mission.
Working closely with the Raffle Managers, you will assist with raffle operations, including ticket sales, volunteer support, fan education, equipment setup, and troubleshooting throughout each game. This position is ideal for individuals who enjoy interacting with people, thrive in a fast-paced environment, and are comfortable using technology.
Every ticket sold helps support the Detroit Red Wings Foundation's community initiative while giving fans the opportunity to win 50% of the game's jackpot.
Key Responsibilities:
  • Coordinate set up, clean up, and storage of 50/50 Raffle equipment.
  • Assist with supervising and training 50/50 Raffle volunteers including but not limited to, youth hockey teams, parents, and players.
  • Ability to sell raffle tickets to Red Wings fans within Little Caesars Arena in either a stationary kiosk location or as a roaming sales representative.
  • Educate fans effectively on raffle rules and the Foundation's mission and other community impact initiatives.
  • Assist with troubleshooting and in-game management of raffle volunteers, supplies, kiosks, devices and raffle equipment.
  • Provide a welcoming, engaging, and professional experience for guests throughout Little Caesars Arena.
  • Use 50/50 equipment to sell and demonstrate the process of selling raffle tickets to fans while also ensuring fans are educated on the raffle rules.
  • Assist with Detroit Red Wings Foundation fundraising events as needed.
  • Represent the Red Wings and the Detroit Red Wings Foundation in a positive manner.

Required Knowledge, Skills and Abilities:
  • Experience in customer service, fan engagement, event operations, volunteer coordination, or a related field preferred.
  • Excellent oral communication skills and ability to work within a close-knit team.
  • Detail oriented with the ability to work expertly in a high-stress environment.
  • Comfortable using technology and devices, with the ability to diagnose and resolve technical issues.
  • 18 years of age or older by first day of employment.
  • Attend mandatory group training session before the Home Opener.

Working Conditions:
  • Able to remain standing for extended periods of time.
  • Able to walk up and down multiple flights of arena stairs throughout shift.
  • Able to lift up to 20 lbs.

Time Commitment:
  • Work 90% of home games September through April, with the possibility of post season games.
  • Able to work non-traditional hours according to the Red Wings home schedule including weekdays, weekends, and holidays.
  • Arrival to Little Caesars Arena 4 hours prior to game time (arrival time is subject to change).

All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of the Detroit Red Wings.
Detroit Red Wings is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.
All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Detroit Red Wings.
Detroit Red Wings is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.
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