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Manager Fan Experience Jobs in Indiana (NOW HIRING)

Buffalo Wild Wings

Manager

Avon, IN · On-site

We are a high-volume sports bar delivering the ultimate fan experience with wings, beer, and sports. Our Kitchen Managers play a critical role in leading kitchen operations, developing team members ...

Buffalo Wild Wings

Manager

Avon, IN · On-site

$50K - $56K/yr

We are a high-volume sports bar delivering the ultimate fan experience with wings, beer, and sports. Our Kitchen Managers play a critical role in leading kitchen operations, developing team members ...

Buffalo Wild Wings

Manager

Avon, IN · On-site

$50K - $56K/yr

We are a high-volume sports bar delivering the ultimate fan experience with wings, beer, and sports. Our Kitchen Managers play a critical role in leading kitchen operations, developing team members ...

Buffalo Wild Wings

Kitchen Manager

Greenfield, IN · On-site

$48K - $52K/yr

We are a high-volume sports bar delivering the ultimate fan experience with wings, beer, and sports. Our Kitchen Managers play a critical role in leading kitchen operations, developing team members ...

Buffalo Wild Wings

Kitchen Manager

Greencastle, IN · On-site

$50K - $56K/yr

We are a high-volume sports bar delivering the ultimate fan experience with wings, beer, and sports. Our Kitchen Managers play a critical role in leading kitchen operations, developing team members ...

Buffalo Wild Wings

Kitchen Manager

Greencastle, IN · On-site

We are a high-volume sports bar delivering the ultimate fan experience with wings, beer, and sports. Our Kitchen Managers play a critical role in leading kitchen operations, developing team members ...

Buffalo Wild Wings

Kitchen Manager

Greencastle, IN · On-site

$50K - $56K/yr

We are a high-volume sports bar delivering the ultimate fan experience with wings, beer, and sports. Our Kitchen Managers play a critical role in leading kitchen operations, developing team members ...

Buffalo Wild Wings

Kitchen Manager

Greenfield, IN · On-site

$48K - $52K/yr

We are a high-volume sports bar delivering the ultimate fan experience with wings, beer, and sports. Our Kitchen Managers play a critical role in leading kitchen operations, developing team members ...

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All JobsFan Experience JobsManager Fan Experience JobsManager Fan Experience Jobs in Indiana

Manager Fan Experience information

What are the key skills and qualifications needed to thrive as a Manager Fan Experience, and why are they important?

To thrive as a Manager Fan Experience, you need expertise in customer service, event management, and a background in hospitality or sports management, often supported by a relevant bachelor's degree. Familiarity with CRM platforms, event ticketing systems, and analytics tools is vital for tracking fan engagement and operational effectiveness. Exceptional communication, problem-solving, and leadership skills help you exceed fan expectations and coordinate cross-functional teams. These skills are crucial to deliver memorable experiences, foster fan loyalty, and drive organizational success in competitive entertainment environments.

What is the difference between Manager Fan Experience vs Fan Engagement Coordinator?

AspectManager Fan ExperienceFan Engagement Coordinator
ResponsibilitiesOversees overall fan experience strategies, manages large teams, and develops long-term engagement plans.Executes specific fan engagement activities, manages events, and interacts directly with fans on a day-to-day basis.
Required SkillsLeadership, strategic planning, communication, and industry knowledge.Event management, communication, social media skills, and customer service.
Work EnvironmentOffice-based with events and stadium visits, leadership meetings.Event sites, stadiums, and community venues.
Common UsageIn sports teams, leagues, and large entertainment venues.In sports organizations, clubs, and marketing departments.

The Manager Fan Experience typically focuses on strategic oversight and long-term planning to enhance overall fan satisfaction, while the Fan Engagement Coordinator handles direct interaction and event execution. Both roles are essential for creating a positive fan environment but differ in scope and responsibilities.

How does a Manager Fan Experience typically collaborate with other departments to enhance event satisfaction?

A Manager of Fan Experience works closely with departments such as marketing, operations, ticketing, and security to ensure that every aspect of an event is optimized for guest enjoyment. This collaboration often involves coordinating pre-event communications, aligning on venue logistics, and gathering fan feedback to implement improvements. Effective teamwork is essential for creating seamless entry processes, engaging activations, and resolving issues swiftly during live events. By actively partnering with various teams, the Manager ensures that fans have memorable and positive experiences at every touchpoint.

What is a Manager Fan Experience?

A Manager Fan Experience is a professional responsible for enhancing the overall experience of fans at events, venues, or within organizations, often in the sports, entertainment, or hospitality industries. They design and implement initiatives to ensure that fans have memorable, engaging, and enjoyable interactions before, during, and after events. This role often involves coordinating with various departments, managing fan feedback, and creating special programs or activities to boost fan satisfaction and loyalty.
What are the most commonly searched types of Fan Experience jobs in Indiana? The most popular types of Fan Experience jobs in Indiana are:
What cities in Indiana are hiring for Manager Fan Experience jobs? Cities in Indiana with the most Manager Fan Experience job openings:
Manager Fan Experience jobs near you

Assistant General Manager (Marion, IN)

World Wide Wings, LLC

Marion, IN • On-site

$55K - $72K/yr

Other

Re-posted 29 days ago

Job description

Know what it's like to be in the stadium on game day?
Then you know what it's like to work at Buffalo Wild Wings-it's electric. It's fast-paced. It's game time, all the time. And behind every unforgettable fan experience is a team that brings the energy to life.
Our Assistant Managers are key players on the leadership team, supporting the General Manager and helping run the playbook every shift. From the floor to the kitchen to the bar-you're in the action, making sure everything runs smoothly and every guest leaves a winner.
You help drive operational excellence, support team development, and ensure every shift delivers the energy, quality, and experience our fans expect. You lead by example, jump in when it counts, and keep the team focused on what matters most-great food, great service, and great vibes.
What You'll Do
• Support and inspire Team Members to deliver top-tier service and unforgettable fan experiences
• Assist in coaching, training, and developing the team-helping build an all-star lineup
• Help execute daily operations, ensuring quality, speed, and accuracy across all areas
• Step in where needed-front of house, back of house, bar, or takeout-to keep things running strong
• Help maintain a clean, safe, and compliant environment
• Support promotions, local marketing efforts, and in-store fan engagement
WE'LL PROVIDE THE PLAYBOOK - HERE'S WHAT YOU BRING
• You know the game. Understanding of restaurant operations, food safety, and responsible alcohol service preferred
• Experience counts. High school diploma (or equivalent) required; 1-3 years of restaurant or leadership experience preferred
• Team-first mindset. You enjoy supporting teams, building culture, and leading by example
• High energy. You thrive in a fast-paced environment and bring hustle and positivity to every shift
BRAG FACTOR
You'll be part of one of the hottest brands around-where the energy is real and the growth opportunities are even bigger. From competitive pay and bonus potential to career development and advancement, we invest in our people as much as we do our wings.
If you love sports, great food, and being part of a team that shows up strong every day-this is your arena.
Perks include:
• Competitive pay
• Same-day pay options
• Manager Bonus Potential
• Flexible scheduling
• Team Member discounts
• Fun, team-oriented atmosphere
• Opportunities for growth and development
Knowledge and Skill Requirements:
• Candidates must be highly motivated, self-directed, and results driven with strong organizational skills, attention to detail and professional written and verbal communication skills.
• Possess ability and desire to create a fun, exciting environment for both guests and Team Members alike.
• Skilled with basic mathematical computations.
• Proven track record of successfully managing multiple priorities in a fast paced work environment.
• Maintain confidential information, adhere to and enforce company policies, programs, and compliance issues.
• Qualified candidates bring a minimum of 2 years restaurant or retail management experience, and experience managing a restaurant with a full bar is preferred.
• This role requires the completion of a high school education or equivalent, a valid driver's license to travel between units, a satisfactory background check, and the ability to lift 50 pounds regularly.
• Completion of Buffalo Wild Wings Management Certification program
• Has successfully managed each department, Greeter/Cashier, Hospitality, Bar and HOH for a minimum of three periods each.

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