Highly organized with the ability to manage multiple tasks and deadlines * Strong attention to detail and follow-through * Passion for community building and fan experience * Familiarity with ...
Quick apply
Highly organized with the ability to manage multiple tasks and deadlines * Strong attention to detail and follow-through * Passion for community building and fan experience * Familiarity with ...
... fan experience * Encourages and models Fanatics' Values * Perform 'Manager on Duty responsibilities' Education, Experience, and Requirements: * Minimum 18 years of age * Minimum two years working in ...
... fan experience * Encourages and models Fanatics' Values * Perform 'Manager on Duty responsibilities' Education, Experience, and Requirements: * Minimum 18 years of age * Minimum two years working in ...
... fan experience * Encourages and models Fanatics' Values * Perform 'Manager on Duty responsibilities' Education, Experience, and Requirements: * Minimum 18 years of age * Minimum two years working in ...
... fan experience * Encourages and models Fanatics' Values * Perform 'Manager on Duty responsibilities' Education, Experience, and Requirements: * Minimum 18 years of age * Minimum two years working in ...
Department Manager (Willow Lake, IN)
Indianapolis, IN · On-site
$18 - $27.40/hr
And behind every unforgettable fan experience is a team that brings the energy to life. Our Department Managers are on the front line, running the playbook day in and day out. Whether it's the floor ...
Department Manager (Willow Lake, IN)
Indianapolis, IN · On-site
$18 - $27.40/hr
And behind every unforgettable fan experience is a team that brings the energy to life. Our Department Managers are on the front line, running the playbook day in and day out. Whether it's the floor ...
Department Manager (Willow Lake, IN)
Indianapolis, IN · On-site
$18 - $27.40/hr
And behind every unforgettable fan experience is a team that brings the energy to life. Our Department Managers are on the front line, running the playbook day in and day out. Whether it's the floor ...
Department Manager (Willow Lake, IN)
Indianapolis, IN · On-site
$18 - $27.40/hr
And behind every unforgettable fan experience is a team that brings the energy to life. Our Department Managers are on the front line, running the playbook day in and day out. Whether it's the floor ...
Store Manager
Whiteland, IN · On-site
$17/hr
Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do ...
Store Manager
Whiteland, IN · On-site
$17/hr
Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do ...
Store Manager
Trafalgar, IN · On-site
$17/hr
Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do ...
Store Manager
Trafalgar, IN · On-site
$17/hr
Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do ...
Store Manager
New Castle, IN · On-site
$17/hr
Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do ...
Store Manager
New Castle, IN · On-site
$17/hr
Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do ...
Store Manager
Greenwood, IN · On-site
$17/hr
Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do ...
Store Manager
Greenwood, IN · On-site
$17/hr
Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do ...
Assistant Store Manager
Westfield, IN · On-site
Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do ...
Assistant Store Manager
Westfield, IN · On-site
Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do ...
Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do ...
Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do ...
Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do ...
Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do ...
Store Manager
Greenwood, IN · On-site
$17/hr
Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do ...
Store Manager
Greenwood, IN · On-site
$17/hr
Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do ...
Lead Retail Associate- Indianapolis Colts Team Store
Indianapolis, IN · On-site
$36K - $43K/yr
... fan experience * Understands Fanatics Values and how they relate to their role * Perform 'Manager on Duty responsibilities' as needed Innovation & Problem Solving (Entrepreneurial Spirit) * Identify ...
Lead Retail Associate- Indianapolis Colts Team Store
Indianapolis, IN · On-site
$36K - $43K/yr
... fan experience * Understands Fanatics Values and how they relate to their role * Perform 'Manager on Duty responsibilities' as needed Innovation & Problem Solving (Entrepreneurial Spirit) * Identify ...
Store Manager
Whiteland, IN · On-site
$17/hr
Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do ...
Store Manager
Whiteland, IN · On-site
$17/hr
Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do ...
Assistant Store Manager
Westfield, IN · On-site
Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do ...
Assistant Store Manager
Westfield, IN · On-site
Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do ...
Lead Retail Associate- Indianapolis Colts Team Store
$16.25 - $18.75/hr
... fan experience * Understands Fanatics Values and how they relate to their role * Perform 'Manager on Duty responsibilities' as needed Innovation & Problem Solving (Entrepreneurial Spirit) * Identify ...
Lead Retail Associate- Indianapolis Colts Team Store
$16.25 - $18.75/hr
... fan experience * Understands Fanatics Values and how they relate to their role * Perform 'Manager on Duty responsibilities' as needed Innovation & Problem Solving (Entrepreneurial Spirit) * Identify ...
Assistant Manager
Winchester, IN · On-site
$44K/yr
Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do ...
Assistant Manager
Winchester, IN · On-site
$44K/yr
Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do ...
Assistant Manager
Winchester, IN · On-site
$44K/yr
Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do ...
Quick apply
Assistant Manager
Winchester, IN · On-site
$44K/yr
Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do ...
General Manager
Winchester, IN · On-site
$50K/yr
Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do ...
General Manager
Winchester, IN · On-site
$50K/yr
Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do ...
Manager Fan Experience information
What are the key skills and qualifications needed to thrive as a Manager Fan Experience, and why are they important?
To thrive as a Manager Fan Experience, you need expertise in customer service, event management, and a background in hospitality or sports management, often supported by a relevant bachelor's degree. Familiarity with CRM platforms, event ticketing systems, and analytics tools is vital for tracking fan engagement and operational effectiveness. Exceptional communication, problem-solving, and leadership skills help you exceed fan expectations and coordinate cross-functional teams. These skills are crucial to deliver memorable experiences, foster fan loyalty, and drive organizational success in competitive entertainment environments.
What is the difference between Manager Fan Experience vs Fan Engagement Coordinator?
| Aspect | Manager Fan Experience | Fan Engagement Coordinator |
|---|---|---|
| Responsibilities | Oversees overall fan experience strategies, manages large teams, and develops long-term engagement plans. | Executes specific fan engagement activities, manages events, and interacts directly with fans on a day-to-day basis. |
| Required Skills | Leadership, strategic planning, communication, and industry knowledge. | Event management, communication, social media skills, and customer service. |
| Work Environment | Office-based with events and stadium visits, leadership meetings. | Event sites, stadiums, and community venues. |
| Common Usage | In sports teams, leagues, and large entertainment venues. | In sports organizations, clubs, and marketing departments. |
The Manager Fan Experience typically focuses on strategic oversight and long-term planning to enhance overall fan satisfaction, while the Fan Engagement Coordinator handles direct interaction and event execution. Both roles are essential for creating a positive fan environment but differ in scope and responsibilities.
How does a Manager of Fan Experience typically collaborate with other departments to enhance event satisfaction?
A Manager of Fan Experience works closely with departments such as marketing, operations, ticketing, and security to ensure that every aspect of an event is optimized for guest enjoyment. This collaboration often involves coordinating pre-event communications, aligning on venue logistics, and gathering fan feedback to implement improvements. Effective teamwork is essential for creating seamless entry processes, engaging activations, and resolving issues swiftly during live events. By actively partnering with various teams, the Manager ensures that fans have memorable and positive experiences at every touchpoint.
What is a Manager Fan Experience?
A Manager Fan Experience is a professional responsible for enhancing the overall experience of fans at events, venues, or within organizations, often in the sports, entertainment, or hospitality industries. They design and implement initiatives to ensure that fans have memorable, engaging, and enjoyable interactions before, during, and after events. This role often involves coordinating with various departments, managing fan feedback, and creating special programs or activities to boost fan satisfaction and loyalty.
What are the most commonly searched types of Fan Experience jobs in Indiana? The most popular types of Fan Experience jobs in Indiana are:
What cities in Indiana are hiring for Manager Fan Experience jobs? Cities in Indiana with the most Manager Fan Experience job openings:
Full-time
Retirement, PTO
Posted 10 days ago
Job description
Fan Engagement Coordinator
This is a full-time, in-person position located in Indianapolis, Indiana.
About UsAudiochuck is a fast-growing, dynamic company driven by our mission to tell the right stories, in the right ways, for the right reasons. Our team is made up of immensely passionate people who love what we do and don’t stop until we’re proud. Excellence is required at Audiochuck. We have a responsibility and privilege to honor the voices of those whose stories we tell.
We approach our content with empathy, compassion, and a genuine desire to make a difference. Advocacy is an essential part of the Audiochuck culture as we strive to positively impact victims and their families through the use of our time, money, and resources.
Committed to developing our people and fostering a long-term team of talented media professionals, we are seeking a highly organized and community-driven individual to join our Fan Engagement team.
About the Fan Engagement CoordinatorThe Fan Engagement Coordinator manages and executes day-to-day fan engagement efforts across Audiochuck’s content and platforms. This role serves as a key connection point between the brand and its audience, helping strengthen relationships with our community while supporting fan club operations and engagement initiatives.
This position collaborates cross-functionally to enhance the overall fan experience, ensuring communication is thoughtful, responsive, and aligned with Audiochuck’s voice and values.
What You’ll DoFan Interaction & EngagementManage daily listener engagement across multiple fan platforms
Respond to fan inquiries in a timely, thoughtful, and brand-aligned manner
Monitor shared inboxes and maintain consistent communication across channels
Upload and maintain fan club announcements and content collections
Maintain the Fan Engagement department calendar
Support fan club initiatives, including coordination with external partners on mailers
Manage inbound and outbound fan mail and packages
Coordinate shipping logistics and maintain necessary supplies
Assist with merch initiatives, including shoot preparation and supply coordination
Support campaign logistics tied to fan engagement efforts
Gather and organize weekly episode feedback data
Track and share fan feedback and audience insights with internal teams
Log and track escalations and key fan engagement activities
Support internal processes and cross-functional projects related to fan engagement
1+ years of experience in customer service, community management, or fan engagement
Strong social media proficiency and comfort engaging across digital platforms
Excellent written communication skills
Highly organized with the ability to manage multiple tasks and deadlines
Strong attention to detail and follow-through
Passion for community building and fan experience
Familiarity with Audiochuck content is a plus
Fans receive timely, thoughtful, and brand-consistent communication
Fan club initiatives are organized and executed seamlessly
Fan feedback is captured and shared in a way that informs internal teams
Operational processes are organized and proactively managed
The overall fan experience reflects Audiochuck’s commitment to connection and advocacy
Commitment to intentional leadership development
Dedication to company culture and promoting mental health
A collaborative and passionate team aligned around advocacy and impact
Opportunity to strengthen relationships with a highly engaged audience
Competitive base salary and benefits package
401(k) retirement plan with employer match
Generous paid time off
Team events and company-sponsored activities