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Manager End User Computing Jobs in Miami, FL (NOW HIRING)

Creates tickets within the Remedy IT Service Management (ITSM) tool. * Troubleshoots and repairs end user devices. * Installs and troubleshoots software. * Re-images hardware. * Performs shared file ...

Creates tickets within the Remedy IT Service Management (ITSM) tool. * Troubleshoots and repairs end user devices. * Installs and troubleshoots software. * Re-images hardware. * Performs shared file ...

Independently provides viable resolution to end-user inquiries and problems related to applications, consulting with appropriate vendors where needed. * Leads data management, and process improvement ...

Provide end-user training and support for NetSuite functionality, troubleshooting issues, and managing support tickets. * Collaborate with business stakeholders to gather requirements, analyze ...

Provide end-user training and support for NetSuite functionality, troubleshooting issues, and managing support tickets. * Collaborate with business stakeholders to gather requirements, analyze ...

Responsibilities : • Manage and support IT infrastructure for the Miami office, including network, hardware, A/V, and end-user systems • Troubleshoot technical issues and ensure minimal ...

Design and maintain end-user training materials, job aids, and onboarding content for legal system users; deliver training sessions and office hours.Support change management activities for system ...

Design and maintain end-user training materials, job aids, and onboarding content for legal system users; deliver training sessions and office hours. * Support change management activities for system ...

Design and maintain end-user training materials, job aids, and onboarding content for legal system users; deliver training sessions and office hours. Support change management activities for system ...

Design and maintain end-user training materials, job aids, and onboarding content for legal system users; deliver training sessions and office hours. * Support change management activities for system ...

Showing results 41-60

Manager End User Computing information

See Miami, FL salary details

$71.7K

$114.9K

$150.2K

How much do manager end user computing jobs pay per year?

As of Aug 8, 2026, the average yearly pay for manager end user computing in Miami, FL is $114,857.00, according to ZipRecruiter salary data. Most workers in this role earn between $111,400.00 and $111,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a manager end user computing?

To thrive as a Manager End User Computing, you need strong expertise in IT infrastructure, end-user support, and device management, usually supported by a degree in computer science or a related field. Familiarity with platforms like Microsoft Endpoint Manager, Active Directory, and certifications such as ITIL or CompTIA are commonly required. Leadership, problem-solving, and effective communication are essential soft skills for managing teams and collaborating with stakeholders. These competencies are crucial for ensuring smooth IT operations, driving user satisfaction, and supporting organizational productivity.

What are some common challenges faced by a manager end user computing, and how can they be addressed?

Managers of End User Computing often face challenges such as supporting a diverse range of devices and operating systems, ensuring security compliance, and balancing user needs with organizational policies. Staying up to date with rapidly evolving technologies and managing remote or hybrid work environments can also be complex. Addressing these challenges requires strong communication with IT and end users, implementing standardized solutions where possible, and investing in ongoing training for both the team and end users. Proactive collaboration with security and infrastructure teams is essential to maintain smooth operations and compliance.

What is a manager end user computing?

A Manager of End User Computing oversees the technology and support services that enable employees to effectively use computers, software, and mobile devices within an organization. This role involves managing teams responsible for desktop support, device management, software deployment, and ensuring end users have the tools needed for productivity. They also develop strategies for device lifecycle management, security, and user experience improvements. The manager collaborates with IT and business leaders to align end user computing solutions with organizational goals.

What is the difference between Manager End User Computing vs Desktop Support Manager?

AspectManager End User ComputingDesktop Support Manager
Primary FocusOversees end user computing strategies, device management, and software deploymentManages desktop support teams, troubleshooting, and user issue resolution
CertificationsITIL, CompTIA, Microsoft certificationsITIL, HDI, Microsoft certifications
Work EnvironmentStrategic planning, vendor management, infrastructure oversightHelp desk operations, user support, technical troubleshooting
Industry UsageIT departments across various industriesIT support teams in corporate environments

The Manager End User Computing role focuses on strategic management of end user devices and software, ensuring seamless user experiences. In contrast, the Desktop Support Manager handles day-to-day technical support and troubleshooting for end users. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are the most commonly searched types of End User Computing jobs in Miami, FL? The most popular types of End User Computing jobs in Miami, FL are:
What are popular job titles related to Manager End User Computing jobs in Miami, FL? For Manager End User Computing jobs in Miami, FL, the most frequently searched job titles are:
What job categories do people searching Manager End User Computing jobs in Miami, FL look for? The top searched job categories for Manager End User Computing jobs in Miami, FL are:
What cities near Miami, FL are hiring for Manager End User Computing jobs? Cities near Miami, FL with the most Manager End User Computing job openings:
Infographic showing various Manager End User Computing job openings in Miami, FL as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $114,857 per year, or $55.2 per hour.

Help Desk Specialist

SAIC

Homestead, FL • On-site

Full-time

Re-posted 8 days ago


SAIC rating

7.9

Company rating: 7.9 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

78th of 223 rated it services


Job description

Job Description
Description
SAIC has an immediate opening for a Help Desk Technician to support the Special Operations Forces Information Technology Enterprise Contract (SITEC) - This critical position is located at Homestead AFB, FL.
The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide SOCSOUTH, its Component Commands, its Theater Special Operations Commands (TSOCs),and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to SOCSOUTH, and ultimately the end-users who operate around the globe 24x7x365.
Roles and Responsibilities:
  • Provides support to users in resolving problems using help desk center tools including Remedy, MECM, VMWare, ESXi and NetApp ONTAP.
  • Supports electronic mail, account creation and maintenance, standard desktop applications, and applications developed by the Government.
  • Provides EOC site/local help desk services and acts as the POC for creating, responding to, and resolving end user incidents.
  • Coordinates Incident Reports and Service Request resolutions with the proper personnel at the various site locations, while tracking resolutions from initiation to conclusion on behalf of the end user.
  • Creates tickets within the Remedy IT Service Management (ITSM) tool.
  • Troubleshoots and repairs end user devices.
  • Installs and troubleshoots software.
  • Re-images hardware.
  • Performs shared file access maintenance.
  • Maintains accounts.
  • Creates tokens.
  • Resets CAC/Token pins.
  • Maintains local registration authority capabilities.
  • Provides information and tracking on IT Projects, ASIs, incidents, and changes that impact customers Ensuring incidents are routed and/or escalated to the appropriate support group.
  • Escalates tickets to other IT support groups and/or vendor support staff.

Qualifications
  • Active DoD TS/SCI clearance.
  • DoD 8570 IAT II Certification.
  • 6 years experience with a High School Diploma; OR 4 years of experience with an AS/AA; or 2 years of experience with a BS/BA.

Overview
SAIC accepts applications on an ongoing basis and there is no deadline.
SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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