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Manager Content Operations Jobs in Toronto, ON (NOW HIRING)

... content operations, customer storytelling, localization, distribution, and measurement. This ... You'll partner with the Senior Content Marketing Manager, agency partners, customer story ...

Establish efficient content operations, including editorial standards, content briefs, workflows, templates, AI-assisted processes, and asset management. * Collaborate cross-functionally with Demand ...

... our content operations Qualifications What you bring * 5+ years of experience in B2B content ... Agency and project management expertise: Hands-on experience briefing and directing creative ...

Identify opportunities to streamline content workflows and improve operational efficiency. Thought Leadership strategy & content * Responsibility to manage the Thought Leadership strategy across the ...

This role also supports daytoday marketing operations through timely delivery of assets and ... Manage and schedule posts across all social media platforms using approved tools and workflows.

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Manager Content Operations information

What does a Manager Content Operations do?

A Manager Content Operations oversees the planning, creation, organization, and distribution of digital content within a company. They coordinate with various teams to ensure content aligns with business goals, maintains brand consistency, and meets quality standards. Their responsibilities often include managing workflows, optimizing processes, and using analytics to improve content performance. By streamlining operations, they help ensure that content is delivered efficiently and effectively to target audiences.

What are the key skills and qualifications needed to thrive as a Manager Content Operations, and why are they important?

To thrive as a Manager Content Operations, you need expertise in content strategy, project management, and editorial workflows, typically supported by a relevant degree and experience in digital content environments. Familiarity with content management systems (CMS), analytics tools, workflow automation platforms, and sometimes Agile or PMP certification is highly beneficial. Strong leadership, problem-solving, and communication skills help to motivate teams and coordinate cross-functional initiatives. These skills ensure efficient content delivery, quality control, and alignment with organizational goals in a dynamic digital landscape.

What is the difference between Manager Content Operations vs Content Strategist?

AspectManager Content OperationsContent Strategist
Primary FocusOverseeing content workflows, processes, and team managementDeveloping content plans, themes, and overall content direction
Required SkillsProject management, team leadership, content management systemsMarket research, audience analysis, content planning
Work EnvironmentCollaborates with content teams, editors, and production staffWorks with marketing, branding, and creative teams
Common UsageUsed in organizations managing large content operationsUsed in marketing and branding departments for content planning

The Manager Content Operations focuses on managing content workflows and teams, ensuring efficient content production. In contrast, the Content Strategist concentrates on planning and developing content strategies aligned with brand goals. Both roles are essential but serve different functions within content creation and management processes.

How does a Manager Content Operations collaborate with editorial, marketing, and technical teams to deliver content effectively?

As a Manager Content Operations, you’ll serve as a key liaison between editorial, marketing, and technical teams to ensure content is delivered on time and meets quality standards. This involves coordinating content calendars, streamlining workflows, and managing tools or platforms used for content production and distribution. You’ll regularly facilitate meetings to align priorities and resolve bottlenecks, enabling teams to work efficiently together. Your role is pivotal in balancing creative vision with operational efficiency, making cross-team communication and organizational skills essential.
What job categories do people searching Manager Content Operations jobs in Toronto, ON look for? The top searched job categories for Manager Content Operations jobs in Toronto, ON are:
Infographic showing various Manager Content Operations job openings in Toronto, ON as of July 2026, with employment types broken down into 72% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 75% Physical, 6% Hybrid, and 19% Remote job distribution.

Manager, Content Management and Insights

Scotiabank

Toronto, ON • On-site

Other

Posted 4 days ago


Job description

Requisition ID: 269283 
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Manager, Content Management & Insights

Working closely with the Director, National Lead, Practice Management, the Manager Content Management and Insights will empower our Scotia Financial Planners (SFPs) as well as the Practice Management Consultants (PMCs) to deliver strong outcomes for SFP clients while delivering results aligned with the growth ambitions for Scotia Securities Inc. (SSI). This will be achieved by leading, designing, and developing engagement materials to support PMCs and FPs, liaise with the mutual fund product group and develop reporting and presentation content for business line leadership.

Is this role right for you? In this role, you will: 

    • Champion a client focused culture, builds partnerships and develops positive working relationships to move business initiatives forward with key stakeholders.
    • Lead the communication plans for assigned initiatives and projects including key deliverables, timelines, and accountabilities, etc.
    • Develop relationships with SFP leadership, PMCs, product group, and other key teammates to drive initiatives forward.
    • Monitor and analyze the effectiveness of Practice Management engagements and makes recommendations that enhance and improve the employee experience.
    • Lead the design, development, and management of the library of Practice Management artifacts, execution documents and SSI initiatives to ensure business objectives are met while identifying and developing strategic support material to improve our Financial Planning Team.
    • Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
    • Actively pursue effective and efficient operations of their respective areas in accordance with Scotiabank's Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

Champions a high-performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

    • 3-5 years related work experience in communication and/or training within the financial services industry
    • Knowledge of adult learning programs
    • Excellent communication skills (written and verbal) with strong attention to detail
    • Broad experience in the investment industry
    • Project management skills
    • Broad experience in HR Learning or building me@scotiabank courses
    • Experience in building learning or training content
    • Post-secondary education is considered an asset
    • Demonstrated proactivity to deliver results with a high sense of urgency 
    • CSC/IFIC designation would be considered an asset
    • Proficiency in French is an asset

Location(s):  Canada : Ontario : Toronto || Canada : Alberta : Calgary || Canada : British Columbia : Vancouver || Canada : Nova Scotia : Halifax || Canada : Ontario : Ottawa 
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.