ZipRecruiter

Log In

1

Manager Consumer Jobs in Illinois (NOW HIRING)

fairlife

Senior Manager, Consumer Insights

Chicago, IL

$10K/mo

The Consumer Insights Senior Manager plays a critical role representing the voice of the consumer for the enterprise. As the key contact for the brand and commercial teams, this role is responsible ...

fairlife

Senior Manager, Consumer Insights

Chicago, IL · On-site

$10K/mo

The Consumer Insights Senior Manager plays a critical role representing the voice of the consumer for the enterprise. As the key contact for the brand and commercial teams, this role is responsible ...

fairlife

Senior Manager, Consumer Insights

Chicago, IL · On-site

$10K/mo

The Consumer Insights Senior Manager plays a critical role representing the voice of the consumer for the enterprise. As the key contact for the brand and commercial teams, this role is responsible ...

previous pagenext page

Showing results 21-40

All JobsConsumer JobsManager Consumer JobsManager Consumer Jobs in Illinois

Manager Consumer information

What does a manager consumer do?

A Manager Consumer is responsible for overseeing consumer-related operations within a company, ensuring customer satisfaction, and managing teams that interact with clients or customers. They analyze consumer trends, develop strategies to improve the customer experience, and coordinate with other departments to implement consumer-focused initiatives. Their role often includes monitoring feedback, resolving escalated issues, and driving sales or service improvements based on consumer insights.

What are the key skills and qualifications needed to thrive as a manager consumer, and why are they important?

To thrive as a Manager Consumer, you need strong leadership, analytical, and customer-focused skills, often supported by a bachelor's degree in business or a related field. Familiarity with CRM systems, data analysis tools, and project management software is typically required. Exceptional communication, problem-solving abilities, and team motivation skills help you stand out in this role. These competencies ensure effective team management, data-driven decision-making, and high-quality consumer experiences in a competitive marketplace.

How does a manager consumer typically collaborate with other departments to enhance customer experience?

A Manager Consumer frequently works cross-functionally with teams such as marketing, product development, sales, and customer service to improve the overall customer journey. They often coordinate meetings and strategy sessions to align on consumer insights, address pain points, and implement initiatives that drive customer satisfaction. Effective communication and project management skills are essential, as these collaborations require balancing multiple priorities while ensuring that consumer needs remain central to all initiatives.

What is the difference between Manager Consumer vs Customer Service Manager?

AspectManager ConsumerCustomer Service Manager
Required CredentialsBachelor's degree in marketing, business, or related field; experience in consumer marketingBachelor's degree; experience in customer service or support roles
Work EnvironmentMarketing departments, consumer-focused teams, corporate officesCustomer support centers, retail environments, corporate offices
Industry UsageRetail, FMCG, consumer electronics, and related sectorsRetail, telecommunications, hospitality, and service industries
Common Search/ComparisonYesYes

The Manager Consumer focuses on marketing strategies, consumer insights, and brand engagement, while the Customer Service Manager oversees customer support operations, ensuring customer satisfaction and resolving issues. Both roles require strong communication skills and industry knowledge but differ in their primary functions and work environments.

What are the most commonly searched types of Consumer jobs in Illinois?

The most popular types of Consumer jobs in Illinois are:

What are popular job titles related to Manager Consumer jobs in Illinois?

For Manager Consumer jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Manager Consumer jobs in Illinois look for?

The top searched job categories for Manager Consumer jobs in Illinois are:

What cities in Illinois are hiring for Manager Consumer jobs?

Cities in Illinois with the most Manager Consumer job openings:

Manager Consumer jobs near you
Infographic showing various Manager Consumer job openings in Illinois as of June 2026, with employment types broken down into 100% Full Time. Highlights an 84% In-person, and 16% Remote job distribution.

Compliance Manager, Consumer Compliance

Crypto.com

Chicago, IL • Hybrid

$80K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Key responsibilities

  • Lead all US Compliance marketing collateral reviews to ensure compliance with applicable consumer compliance laws and regulations.

  • Assist legal and other stakeholders with new product launches and product changes by considering compliance with Reg E and external banking partner requirements.

  • Conduct quarterly quality control reviews of all partner bank marketing collateral reviews and communicate with partner banks on consumer compliance matters.

Job description

Responsibilities

  • Lead all US Compliance marketing collateral reviews to ensure compliance with applicable consumer compliance laws and regulations (e.g. UDAAP/Reg E)

  • Assist legal and other stakeholders with new product launches and product changes by considering compliance with Reg E and any additional requirements from external banking partners

  • Conduct quarterly quality control reviews of all partner bank marketing collateral reviews in accordance with established procedures and standards

  • Communicate with partner banks on matters related to consumer compliance including those related to periodic reviews, audits and any potential remediation efforts

  • Identify opportunities for enhancing policies, procedures, terms and conditions, agreements and other marketing collateral and work with stakeholders to implement improvements.

  • Maintain, create and update various compliance policies, procedures and process documents including those related to consumer compliance and financial crime compliance

  • Establish and maintain comprehensive Marketing & Advertising Compliance Guidelines for internal teams

  • Conduct periodic audits of live digital advertisements to ensure ongoing compliance 

  • Assist the Compliance team with annual risk assessments and regular reporting

  • Assist all team members by independently taking on special projects and completing and meeting the teams' goals

  • Coordinate with various business teams for regulatory exams, due diligence, internal audits, and independent test reviews

Requirements

  • 5+ years of compliance experience in a financial services, fintech, or banking environment in a related consumer compliance role

  • Direct experience with consumer compliance regulations, especially EFTA/Regulation E and UDAAP

  • Working knowledge of prepaid and credit card functionality and involved parties

  • Understanding of the responsibilities of various parties within a multi-party arrangement including the sponsor bank and the program manager

  • Strong balance of growth goals with regulatory risk management, offering creative solutions, compliant alternatives to marketing proposals

  • Experience supporting regulatory audits, managing remediation projects, and coordinating cross-functional compliance efforts

  • Strong attention to detail and the ability to manage multiple priorities in a dynamic environment

  • Experience preparing materials for working groups, committees, or regulatory submissions

  • Comfort with ambiguity. You’re someone who doesn’t need a fully paved road to get moving

  • Fintech or crypto industry background preferred

  • Familiarity with banking regulators and examination processes is a plus

Life @ Crypto.com
Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.
Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.
Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.
Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.
One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. 
Work Flexibility Adoption. Flexi-work hour and hybrid set-up
Aspire career alternatives through us - our internal mobility program offers employees a new scope.  
 
Are you ready to kickstart your future with us? 
 
Benefits
Competitive salary
Attractive annual leave entitlement including: birthday, work anniversary
401(k) plan with employer match
Eligible for company-sponsored group health, dental, vision, and life/disability insurance
Work Flexibility Adoption. Flexi-work hour and hybrid set-up
Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.  
 
Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.
 
 
About Crypto.com:
Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.
 
Learn more at https://crypto.com. 
 
Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.
 
Personal data provided by applicants will be used for recruitment purposes only.
 
Please note that only shortlisted candidates will be contacted.

We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.