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Manager Consumer Jobs in Chicago, IL (NOW HIRING)

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Manager Consumer information

See Chicago, IL salary details

$54.6K

$100.1K

$137.5K

How much do manager consumer jobs pay per year?

As of Sep 4, 2026, the average yearly pay for manager consumer in Chicago, IL is $100,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,400.00 and $111,800.00 per year, depending on experience, location, and employer.

What does a manager consumer do?

A Manager Consumer is responsible for overseeing consumer-related operations within a company, ensuring customer satisfaction, and managing teams that interact with clients or customers. They analyze consumer trends, develop strategies to improve the customer experience, and coordinate with other departments to implement consumer-focused initiatives. Their role often includes monitoring feedback, resolving escalated issues, and driving sales or service improvements based on consumer insights.

What are the key skills and qualifications needed to thrive as a manager consumer, and why are they important?

To thrive as a Manager Consumer, you need strong leadership, analytical, and customer-focused skills, often supported by a bachelor's degree in business or a related field. Familiarity with CRM systems, data analysis tools, and project management software is typically required. Exceptional communication, problem-solving abilities, and team motivation skills help you stand out in this role. These competencies ensure effective team management, data-driven decision-making, and high-quality consumer experiences in a competitive marketplace.

How does a manager consumer typically collaborate with other departments to enhance customer experience?

A Manager Consumer frequently works cross-functionally with teams such as marketing, product development, sales, and customer service to improve the overall customer journey. They often coordinate meetings and strategy sessions to align on consumer insights, address pain points, and implement initiatives that drive customer satisfaction. Effective communication and project management skills are essential, as these collaborations require balancing multiple priorities while ensuring that consumer needs remain central to all initiatives.

What is the difference between Manager Consumer vs Customer Service Manager?

AspectManager ConsumerCustomer Service Manager
Required CredentialsBachelor's degree in marketing, business, or related field; experience in consumer marketingBachelor's degree; experience in customer service or support roles
Work EnvironmentMarketing departments, consumer-focused teams, corporate officesCustomer support centers, retail environments, corporate offices
Industry UsageRetail, FMCG, consumer electronics, and related sectorsRetail, telecommunications, hospitality, and service industries
Common Search/ComparisonYesYes

The Manager Consumer focuses on marketing strategies, consumer insights, and brand engagement, while the Customer Service Manager oversees customer support operations, ensuring customer satisfaction and resolving issues. Both roles require strong communication skills and industry knowledge but differ in their primary functions and work environments.

What are the most commonly searched types of Consumer jobs in Chicago, IL?

The most popular types of Consumer jobs in Chicago, IL are:

What are popular job titles related to Manager Consumer jobs in Chicago, IL?

For Manager Consumer jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Manager Consumer jobs in Chicago, IL look for?

The top searched job categories for Manager Consumer jobs in Chicago, IL are:

Manager Consumer jobs near you
Infographic showing various Manager Consumer job openings in Chicago, IL as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $100,064 per year, or $48.1 per hour.

Sr. Manager - Consumer Insights

Tropicana Brands Group

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 6 hours ago

Key responsibilities

  • Build the insights learning agenda by aligning research plans and investments to strategic priorities and ensuring insights are actionable and embedded into decision making.

  • Define consumer and demand space targets by identifying priority target segments, need states, and occasions to support targeting, positioning, and creative development.

  • Monitor brand equity and consumer sentiment through analysis of brand tracking, social listening, reviews, and other sources to identify shifts in consumer perception.

Tropicana Brands Group rating

6.5

Company rating: 6.5 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

288th of 444 rated food and drinks producers

Job description

Fresh-Squeezed Legacy, Bold New Chapter
Tropicana Brands Group is a $3B startup aiming to revolutionize the beverage category. Formed in 2022 as a joint venture between PAI Partners and PepsiCo, our portfolio includes iconic brands like Tropicana, Naked, KeVita, Izze, Copella, and Punica. With over 76 years of global leadership in the orange juice category, we're committed to preserving this legacy while driving innovation in other areas. From reimagining orange juice to creating functional smoothies and driving afternoon refreshments, we are striving to become the undisputed global leader in fresh and chilled beverages.
The brand marketing team is vital to Tropicana Brands Group's success, driving brand awareness, customer engagement, and sales growth. This team's objectives are to grow market share, improve consumer loyalty, and ultimately drive profitability through knowing our target consumer's needs, trends, and behaviors. Collaborating closely with other departments, the team ensures that marketing strategies align with business objectives, influence product development, and keep us competitive in a dynamic market.
Your Next Pour: The Opportunity
We are looking to add a Senior Manager, Consumer Insights to our Consumer Insights & Analytics team, to serve as strategic thought partner and trusted advisor to cross functional teams across Marketing, Innovation, and Sales. This role is responsible for shaping the consumer insights agenda, delivering strategic, actionable insights, and influencing key business decisions that drive growth for our portfolio of brands.
This individual contributor role has a high level of influence and impact and will independently own complex insights workstreams, partner closely with stakeholders, and leverage both internal data and external research partners to ensure brand strategies remain deeply grounded in consumer understanding.
This role operates in a hybrid environment, with 3 days per week in the downtown Chicago office.
Key responsibilities include:
  • Build the insights learning agenda - ensure research plans and investments align to key strategic priorities, leveraging both internal resources and external partners. Ensure insights are actionable and embedded into marketing, innovation, and commercial decision making.
  • Define consumer and demand space targets - define and illuminate priority target segments, need states, and occasions, enabling sharper targeting, positioning, and creative development for our brands.
  • Monitor brand equity and overall consumer sentiment - analyze brand equity tracking, social listening, consumer reviews, and other qualitative and quantitative sources to uncover shifts in consumer sentiment for our brands and categories.
  • Interpret consumer & market trends - continuously identify the consumer and cultural trends having impact on our categories, and translate into forward looking implications for brand strategy and innovation. (i.e. shifting preferences, emerging flavors, breakthrough packaging, compelling claims, health and wellness behaviors, etc).
  • Inspire innovation pipeline development - design and manage consumer testing for development of innovation launches, renovations, and packaging updates, in accordance with the TBG stage-gate process and innovation insights playbook.
  • Impact through insights reporting & storytelling - develop high impact reports, presentations, and narratives that clearly communicate strategic opportunities to diverse stakeholder groups.
  • Manage external partners - serve as the primary point of contact for various research agencies, ensuring strong partnerships and high standards of delivery.

The Perfect Blend: Experience
  • 8+ years of experience in consumer insights, market research, or related fields within the CPG industry. Experience within an in-house consumer insights team required. Food or beverage industry experience preferred.
  • Deep expertise in qualitative and quantitative research methods, including surveys, focus groups, ethnographies, and emerging tools
  • Strong proficiency with syndicated consumer and market data platforms (e.g., Circana, Nielsen, Numerator, or similar tools).
  • Demonstrated ability to translate complex data into strategic, actionable recommendations that influence business decisions.
  • Exceptional communication skills, both verbal and written. Strong storytelling skills, with ability to simplify narratives and present to leadership in a visual and compelling way.
  • Strong planning and organization skills, with ability to manage multiple priorities simultaneously
  • Results oriented, consistently taking a high degree of personal initiative to deliver against business objectives.
  • Builds and maintains relationships with cross-functional teams across TBG to enable collaboration and influence without authority.
  • Continuously seeks to deepen understanding and stay on top of ongoing shifts and the market research industry.

Foundational Ingredients: Requirements
  • Bachelor's degree in Marketing, Marketing Research, Data Science, Psychology, Business, or related field
  • Must be legally authorized to work in the United States without the need for employer sponsorship now or in the future
  • Must be located in the Chicago, IL surrounding area or willing to relocate for the duration of employment
  • Willingness to adapt and thrive in a blended work environment with 3-days in office, seamlessly transitioning between remote work and in-office operations

Perks That Pack a Punch
TBG is pleased to offer you a comprehensive benefits package which includes a 401(k) plan, medical, dental, vision, company provided life, STD and LTD insurance. In addition, you may also elect to participate in voluntary life, accident, hospital, and critical illness coverages.
The salary range for this position is $109,000 - $160,000 annually.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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