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Manager Client Implementation Jobs in Lombard, IL

Mondo

Client Implementation Project Manager

Chicago, IL · Remote

$45 - $52/hr

Job Title: Client Implementation Project Manager Location-Type: Remote (CST hours) Start Date Is: 2 weeks from offer Duration: 6 Months, high chance of extension or conversion to full time ...

Mondo

Client Implementation Project Manager

Chicago, IL · Remote

$45 - $52/hr

Job Title: Client Implementation Project Manager Location-Type: Remote (CST hours) Start Date Is: 2 weeks from offer Duration: 6 Months, high chance of extension or conversion to full time ...

Wheels, LLC

Manager, Client Services

Schaumburg, IL · On-site

As a Manager, Client Services, you'll play a vital leadership role in bringing that vision to life ... Identify and implement processes and procedures to improve operational efficiency and customer ...

Wheels, Inc.

Manager, Client Services

Schaumburg, IL · On-site

As a Manager, Client Services, you'll play a vital leadership role in bringing that vision to life ... Identify and implement processes and procedures to improve operational efficiency and customer ...

New

Nexxen

Manager, Client Success

Chicago, IL · On-site

$100K - $130K/yr

Design and implement scalable workflows and operational best practices to increase efficiency, team ... client services, account management, or media sales. * 2+ years managing teams, with a proven ...

Socket.dev

Manager, Client Success

Chicago, IL · On-site

$100K - $130K/yr

Design and implement scalable workflows and operational best practices to increase efficiency, team ... client services, account management, or media sales. * 2+ years managing teams, with a proven ...

ShipBob, Inc.

Manager, Client Acquisition

Chicago, IL · Remote

The Manager, Client Acquisition is responsible for managing a team of Mid-Market Account Executives ... Identify and implement improvements to sales workflows to inspire efficiency, shorten the sales ...

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Manager Client Implementation information

See Lombard, IL salary details

$38.4K

$101.9K

$165.3K

How much do manager client implementation jobs pay per year?

As of Sep 15, 2026, the average yearly pay for manager client implementation in Lombard, IL is $101,871.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,300.00 and $119,100.00 per year, depending on experience, location, and employer.

What does a Manager Client Implementation do?

A Manager Client Implementation oversees the onboarding and integration of new clients into a company’s products or services. They coordinate cross-functional teams, manage project timelines, and ensure all client requirements are met for a smooth transition. Their role is crucial in building strong client relationships, addressing any issues that arise during the implementation process, and ensuring customer satisfaction. Typically, they act as the main point of contact between the client and internal departments throughout the implementation lifecycle.

What are the key skills and qualifications needed to thrive as a Manager Client Implementation?

To excel as a Manager Client Implementation, you need strong project management expertise, a background in business or information technology, and proven experience leading implementation projects. Familiarity with CRM software, project management tools like Asana or Microsoft Project, and relevant certifications such as PMP are highly valued. Exceptional communication, problem-solving, and stakeholder management skills help you navigate client expectations and cross-functional team dynamics. These abilities are crucial for delivering successful client onboarding and implementation outcomes on time and within scope.

What are some common challenges faced by a Manager Client Implementation during the onboarding of new clients?

A Manager Client Implementation often encounters challenges such as aligning client expectations with project deliverables, managing multiple stakeholders with varying priorities, and navigating complex technical integrations. Additionally, coordinating cross-functional teams and ensuring clear communication throughout the onboarding process are critical for success. Proactively addressing these challenges by setting clear timelines, maintaining transparency, and fostering strong relationships with both internal teams and clients can lead to smoother implementations.

What is the difference between Manager Client Implementation vs Client Success Manager?

AspectManager Client ImplementationClient Success Manager
Primary FocusImplementing solutions, onboarding clients, project managementEnsuring client satisfaction, retention, and ongoing support
Required SkillsTechnical knowledge, project management, communicationCustomer relationship management, communication, problem-solving
Work EnvironmentProject-based, cross-functional teams, technical settingsCustomer-facing, account management, support teams
CertificationsRelevant technical or project management certificationsCustomer service or success certifications often preferred

The Manager Client Implementation primarily focuses on onboarding and implementing solutions for clients, ensuring technical and project milestones are met. In contrast, a Client Success Manager emphasizes maintaining ongoing client relationships, ensuring satisfaction, and fostering retention. Both roles require strong communication skills but differ in their core responsibilities and daily activities.

What cities near Lombard, IL are hiring for Manager Client Implementation jobs?

Cities near Lombard, IL with the most Manager Client Implementation job openings:

Manager Client Implementation jobs near you

Client Implementation Project Manager

Chicago, IL • Remote

Mondo
See more jobs at Mondoexternal

$45 - $52/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 18 days ago

Job description

Job Title: Client Implementation Project Manager Location-Type: Remote (CST hours) Start Date Is: 2 weeks from offer Duration: 6 Months, high chance of extension or conversion to full time Compensation Range: $45-52/hr w2 Benefits: Eligible for Health, Dental, Vision, 401K

We are seeking an experienced Client Implementation Project Manager to lead and manage multiple client implementations from kickoff through successful launch. This role will serve as a primary point of contact for clients, partnering closely with internal product, engineering, operations, and implementation teams to ensure projects stay on track, risks are identified early, and clients have a strong implementation experience.

The ideal candidate will have 3–5 years of project or implementation management experience, a proven track record of managing 10 client implementation projects, and experience working within FinTech, financial services, banking, payments, or a related financial technology environment.

Key Responsibilities

  • Own the end-to-end implementation lifecycle for multiple clients, from kickoff through go-live and transition to ongoing support.
  • Serve as the primary day-to-day point of contact for clients throughout the implementation process.
  • Manage 15 client implementations simultaneously, balancing competing priorities, timelines, resources, and client expectations.
  • Develop and maintain detailed project plans, milestones, timelines, action items, and implementation deliverables.
  • Lead client kickoff meetings, status meetings, working sessions, and go-live readiness meetings.
  • Partner cross-functionally with Product, Engineering, Operations, Support, Compliance, and other internal teams to drive successful implementations.
  • Translate client requirements and business needs into clear internal action items and implementation plans.
  • Identify project risks, dependencies, blockers, and scope changes and proactively develop solutions.
  • Manage client expectations around timelines, requirements, dependencies, and potential roadblocks.
  • Track project progress and provide clear status updates to both clients and internal stakeholders.
  • Coordinate testing, configuration, data/integration requirements, training, and go-live activities as applicable.
  • Ensure implementation documentation and project artifacts are accurate and up to date.
  • Facilitate issue resolution by bringing the appropriate internal teams together and driving issues through completion.
  • Continuously look for opportunities to improve implementation processes, documentation, and the overall client experience.

Required Qualifications

  • 3–5 years of experience in project management, implementation management, client delivery, or a related role.
  • Proven experience managing 15 client implementation projects, ideally simultaneously or within a high-volume client environment.
  • Strong client-facing experience with the ability to build relationships, lead meetings, manage expectations, and communicate effectively with stakeholders.
  • Experience in FinTech, financial services, banking, payments, lending, insurance, or another financial technology environment.
  • Demonstrated experience managing projects from initial kickoff through implementation and go-live.
  • Strong project planning, organization, prioritization, and time-management skills.
  • Experience working cross-functionally with technical and non-technical teams.
  • Strong problem-solving skills and the ability to proactively identify and resolve project risks.
  • Excellent written and verbal communication skills.
  • Comfortable working in a fast-paced environment with multiple competing priorities.

Preferred Qualifications

  • Experience implementing SaaS, financial technology, payments, or enterprise software solutions.
  • Experience working with APIs, integrations, data migrations, or other technical implementation components.
  • Experience with Agile/Scrum environments.
  • Familiarity with project management tools such as Jira, Monday.com, Asana, Smartsheet, or similar platforms.
  • Experience working with enterprise or B2B clients.
  • Experience developing implementation playbooks, processes, or best practices.