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Manager Client Implementation Jobs in Antioch, IL

Onbe

Implementation Manager

Buffalo Grove, IL · On-site

The Implementations Manager is responsible for the execution of high-quality, active and timely client onboarding procedures from the kick-off to delivery. They bring impactful programs to life by ...

Clearbrook

Client Services Manager

Ingleside, IL · On-site

$52K - $54K/yr

Client Services Manager Location: Crystal Lake, IL Schedule: Full-Time, Monday-Friday (8:30 AM - 3 ... Implement the PHI coaching approach and complete staff performance reviews. Compliance & Support:

Clearbrook

Client Services Manager

Ingleside, IL · On-site

$52K - $54K/yr

Client Services Manager Location: Crystal Lake, IL Schedule: Full-Time, Monday-Friday (8:30 AM - 3 ... Implement the PHI coaching approach and complete staff performance reviews. Compliance & Support:

Onbe

Client Support Manager

Buffalo Grove, IL

The Client Support Manager (CSM) is responsible for developing strategic relationships and managing ... Engage in the Implementation process as needed- attend kick off builds, create the Journey Map ...

Onbe

Client Support Manager

Buffalo Grove, IL · On-site

The Client Support Manager (CSM) is responsible for developing strategic relationships and managing ... Engage in the Implementation process as needed- attend kick off builds, create the Journey Map ...

Onbe

Implementation Support Lead

Buffalo Grove, IL

Partner with Client Support teams to prioritize client requests ensuring delivery of the most ... management tools The base salary range for this position is between $77,850 to $90,825 with ...

Onbe

Implementation Support Lead

Buffalo Grove, IL · On-site

... queue management, execution of tasks across all support functions when needed, serving as an ... to client programs that include recipient experience/materials updates and configuration changes ...

Woodstock Sterile Solutions

Project Manager

Woodstock, IL · On-site

$80K - $100K/yr

Coordinate internal teams and client stakeholders to drive project execution and communication ... Identify risks, anticipate delays, and implement mitigation strategies * Maintain accurate project ...

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Manager Client Implementation information

See Antioch, IL salary details

$38.2K

$101.3K

$164.5K

How much do manager client implementation jobs pay per year?

As of Aug 26, 2026, the average yearly pay for manager client implementation in Antioch, IL is $101,346.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,900.00 and $118,500.00 per year, depending on experience, location, and employer.

What does a Manager Client Implementation do?

A Manager Client Implementation oversees the onboarding and integration of new clients into a company’s products or services. They coordinate cross-functional teams, manage project timelines, and ensure all client requirements are met for a smooth transition. Their role is crucial in building strong client relationships, addressing any issues that arise during the implementation process, and ensuring customer satisfaction. Typically, they act as the main point of contact between the client and internal departments throughout the implementation lifecycle.

What are the key skills and qualifications needed to thrive as a Manager Client Implementation?

To excel as a Manager Client Implementation, you need strong project management expertise, a background in business or information technology, and proven experience leading implementation projects. Familiarity with CRM software, project management tools like Asana or Microsoft Project, and relevant certifications such as PMP are highly valued. Exceptional communication, problem-solving, and stakeholder management skills help you navigate client expectations and cross-functional team dynamics. These abilities are crucial for delivering successful client onboarding and implementation outcomes on time and within scope.

What are some common challenges faced by a Manager Client Implementation during the onboarding of new clients?

A Manager Client Implementation often encounters challenges such as aligning client expectations with project deliverables, managing multiple stakeholders with varying priorities, and navigating complex technical integrations. Additionally, coordinating cross-functional teams and ensuring clear communication throughout the onboarding process are critical for success. Proactively addressing these challenges by setting clear timelines, maintaining transparency, and fostering strong relationships with both internal teams and clients can lead to smoother implementations.

What is the difference between Manager Client Implementation vs Client Success Manager?

AspectManager Client ImplementationClient Success Manager
Primary FocusImplementing solutions, onboarding clients, project managementEnsuring client satisfaction, retention, and ongoing support
Required SkillsTechnical knowledge, project management, communicationCustomer relationship management, communication, problem-solving
Work EnvironmentProject-based, cross-functional teams, technical settingsCustomer-facing, account management, support teams
CertificationsRelevant technical or project management certificationsCustomer service or success certifications often preferred

The Manager Client Implementation primarily focuses on onboarding and implementing solutions for clients, ensuring technical and project milestones are met. In contrast, a Client Success Manager emphasizes maintaining ongoing client relationships, ensuring satisfaction, and fostering retention. Both roles require strong communication skills but differ in their core responsibilities and daily activities.

What cities near Antioch, IL are hiring for Manager Client Implementation jobs?

Cities near Antioch, IL with the most Manager Client Implementation job openings:

Manager Client Implementation jobs near you

Project Manager, Client Implementations

Mundelein, IL • Hybrid

HHAeXchange
Software Development • 51 - 200 employees
Learn more about HHAeXchangeexternal

Full-time

Re-posted 15 days ago

Job description

HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.  
 
The Commercial Project Manager (Project Manager, Client Implementations) is responsible for leading and executing on HHAeXchange product implementations with the goal of driving client engagement and ensuring customer success. This position will serve as our customers' primary contact, trusted advisor, and senior resource throughout their implementation process.
 
This is a hybrid position, with an expectation to report to the Bloomington, MN office 3 days/week (typically Tues/Wed/Thurs). 
 
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodations.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Job Duties
  • Lead a high volume of new customers through the HHAeXchange Enterprise onboarding process through comprehensive planning and engagement activities with the goal of getting customers up and running quickly and effectively. Collaborate closely with sales, product, client success teams to ensure alignment with client objectives and overall team and organizational goals.
  • Build strong relationships with customers, serving as a leader and trusted advisor to develop a deep understanding of customer needs to ensure successful configuration and to drive product utilization and adoption.
  • Establish project teams and develop and execute project management best practices, methodologies, processes, and tools with the goal of ensuring maximum customer success and a best-in-class onboarding experience.
  • Ascertain customer business and system needs to make tactical planning recommendations. Collaborate with solutions team as necessary to work in partnership on complex customer needs to develop workflows.
  • Facilitate product training and configuration sessions for customers, and act as system subject matter expert. Act as a liaison to both internal and external stakeholders to communicate client needs and better support customers when necessary.
  • Regularly communicate customer product and process feedback to Team Lead to improve and resolve system performance and configuration issues. Communicate internal configuration and system resolution requests to Team Lead for escalation.
  • Adopt process changes to improve the customer onboarding process by promoting efficiency, automation, and increased quality.
  • Proactively mitigate client risk and ensure timely internal escalations following internal risk process and SOP.
  • Complete administrative responsibilities including but not limited to Salesforce account documentation, customer meeting minutes, Outlook calendar management, and PTO coverage planning.
  • Continue garnering a greater understanding of HHAeXchange’s software applications and business solutions via Product Release notes, Product Beat Webinars, and adhering to internal WorkRamp training and certificate requirements. 
Other Job Duties
  • Other duties as assigned by supervisor or HHAeXchange leader.
Travel Requirements
  • Travel up to 10%, including overnight travel
Required Education, Experience, Certifications and Skills
  • Bachelor’s degree
  • 5+ years of experience within project management, preferably in software implementation in a client-facing capacity.
  • Strong knowledge of the healthcare industry.
  • Strong understanding of project methodology (Waterfall, Agile etc.) and knowledge of PMBOK Framework.
  • Working experience with MS Project or similar project management tool.
  • Excellent team leadership skills and the ability to prioritize/self-direct as needed.
  • Proven track record of delivering projects on time and within agreed upon scope.
  • Ability to work on a team and lead others as required to complete projects.
  • Excellent verbal, written and interpersonal communication skills.
  • Must be a quick study with the ability to work under minimal supervision.
  • Ability to travel to customer sites to deliver on-site services if required.
  • Strong project management skills and ability to prioritize activities.
  • Ability to build strong relationships with customers and internal team members.
  • Highly engaging and collaborative style in working cross-functionally.
  • Demonstrates excellent communication, listening, and decision-making skills.
  • Strong understanding of customer and market dynamics and requirements.
  • Quick learner who thrives in a dynamic and fast-paced environment.
  • Proficient with MS Office Suite: (Excel, Word, PowerPoint and Outlook)
  • PMP certified, preferred
The base salary range for this US-based, full-time, and exempt position is $75,000 - $95,000, not including variable compensation. An employee’s exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values.
 
This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs.
 
HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law.
 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.