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Manager Client Implementation Jobs in California

Embtel Inc

IT Business Sales Manager

Palo Alto, CA · On-site

We have an urgent requirement with our client/Implementation partner. The job details are given below - &geoId=92000000 Job Title: IT Business Sales Manager Location: Palo Alto, CA Duration: Fulltime ...

Inforcer

Implementation Manager - US

Cerritos, CA · On-site

Host & Co-host client facing webinars to increase their knowledge of the inforcer platform as well as ad hoc topics. * Implementation : Delivering multiple implementation sessions, managing the ...

DEUNA

Implementation Manager

San Francisco, CA · Remote

About the Role As a n Implementation Manager , you will take full ownership of the merchant ... Client-facing experience : comfortable leading technical conversations with merchant engineering ...

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All JobsClient Implementation JobsManager Client Implementation JobsManager Client Implementation Jobs in California

Manager Client Implementation information

See California salary details

$38.5K

$102.2K

$165.8K

How much do manager client implementation jobs pay per year?

As of Sep 4, 2026, the average yearly pay for manager client implementation in California is $102,163.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $119,400.00 per year, depending on experience, location, and employer.

What does a Manager Client Implementation do?

A Manager Client Implementation oversees the onboarding and integration of new clients into a company’s products or services. They coordinate cross-functional teams, manage project timelines, and ensure all client requirements are met for a smooth transition. Their role is crucial in building strong client relationships, addressing any issues that arise during the implementation process, and ensuring customer satisfaction. Typically, they act as the main point of contact between the client and internal departments throughout the implementation lifecycle.

What are the key skills and qualifications needed to thrive as a Manager Client Implementation?

To excel as a Manager Client Implementation, you need strong project management expertise, a background in business or information technology, and proven experience leading implementation projects. Familiarity with CRM software, project management tools like Asana or Microsoft Project, and relevant certifications such as PMP are highly valued. Exceptional communication, problem-solving, and stakeholder management skills help you navigate client expectations and cross-functional team dynamics. These abilities are crucial for delivering successful client onboarding and implementation outcomes on time and within scope.

What are some common challenges faced by a Manager Client Implementation during the onboarding of new clients?

A Manager Client Implementation often encounters challenges such as aligning client expectations with project deliverables, managing multiple stakeholders with varying priorities, and navigating complex technical integrations. Additionally, coordinating cross-functional teams and ensuring clear communication throughout the onboarding process are critical for success. Proactively addressing these challenges by setting clear timelines, maintaining transparency, and fostering strong relationships with both internal teams and clients can lead to smoother implementations.

What is the difference between Manager Client Implementation vs Client Success Manager?

AspectManager Client ImplementationClient Success Manager
Primary FocusImplementing solutions, onboarding clients, project managementEnsuring client satisfaction, retention, and ongoing support
Required SkillsTechnical knowledge, project management, communicationCustomer relationship management, communication, problem-solving
Work EnvironmentProject-based, cross-functional teams, technical settingsCustomer-facing, account management, support teams
CertificationsRelevant technical or project management certificationsCustomer service or success certifications often preferred

The Manager Client Implementation primarily focuses on onboarding and implementing solutions for clients, ensuring technical and project milestones are met. In contrast, a Client Success Manager emphasizes maintaining ongoing client relationships, ensuring satisfaction, and fostering retention. Both roles require strong communication skills but differ in their core responsibilities and daily activities.

What cities in California are hiring for Manager Client Implementation jobs?

Cities in California with the most Manager Client Implementation job openings:

Manager Client Implementation jobs near you

Implementation Manager

Billables Incorporated

San Francisco, CA • On-site

$120 - $180/hr

Other

Posted 3 days ago

New

Key responsibilities

  • Own new customer implementations from kickoff to go-live, including configuration and training.

  • Coordinate stakeholders across law firms, billing platform partners, and internal teams to ensure smooth implementation.

  • Track and manage multiple concurrent implementations, identifying and resolving issues proactively.

Job description

Implementation Manager

Location: San Francisco (Hybrid - in-office 3+ days/week in downtown SF)

About Billables AI

Billables AI is building the AI-powered operating layer for professional service firms, and we're starting where the pain is deepest: the legal industry. Our platform automates the manual overhead that slows lawyers down, bringing together intelligent timekeeping, work activity capture, and operational visibility so firms can understand how work happens and build a more efficient, profitable practice. The best work happens when people aren't buried in administrative burden, and that's exactly the problem we're solving.

Named Legal Tech Company of the Year by Law.com in 2026, Billables AI is one of the fastest-growing companies at the intersection of AI and legal technology. Our team brings together expert AI researchers and veteran startup builders who know how to move fast, build with conviction, and deliver software that sits at the core of how our customers work and generate revenue. Based in San Francisco, we empower everyone on the team to drive meaningful work end-to-end.

About the Role

Billables AI is transforming how law firms capture time and revenue through purpose-built AI. As we scale, we’re looking for an Implementations Manager who will own the journey from signed deal to successful go-live, running kickoff, configuration, and firm onboarding across our practice management partners. This is a coordination-heavy role, not an engineering-heavy one. Success means keeping three parties moving in the same direction: the firm, the software partner, and our own team. You’ll be the person who takes a new firm from kickoff call to fully live, knows the expected path of an integration well enough to recognize when it’s off track, and keeps six-plus concurrent implementations moving without letting anything slip silently.

What You'll Do

  • Own new customer implementations end to end: kickoff, configuration, training, and go-live

  • Coordinate stakeholders across the firm, the billing platform partner, firm IT, and our internal support and engineering teams

  • Learn and run the distinct implementation playbook for each billing platform, including Centerbase, Litify, and SurePoint. There is no one-size-fits-all deployment, and knowing which steps differ by platform is the job

  • Triage and diagnose issues before looping in engineering, arriving with a clear, well-scoped problem

  • Lead change management with the firm: be the face of a workflow change to law firm customers, and drive adoption, not just configuration

  • Track dozens of small open items across concurrent implementations using systems, not memory

  • Develop strong opinions about how implementations should run, and manage cross-functional stakeholders to set and align expectations.

  • Feed what you learn in the field back into the playbook, product, and the sales handoff process

What We're Looking For

  • 2 to 4 years in implementations, onboarding, project management, or client services, ideally in legal tech or a similarly complex B2B environment

  • Strong project management instincts over deep technical skill. You keep multiple concurrent deployments moving and catch small issues before they compound

  • An investigation instinct: you run basic diagnostics and scope issues clearly before escalating

  • Comfort navigating law firm culture and leading change with attorneys and staff — you bring people along with patience and credibility.

  • Client-facing polish, inside and out. You communicate clearly with external customers and internal teams alike, adjust tone by audience, and treat every audience as a customer

  • Assertive process ownership. You develop opinions about how implementations should run, voice them, and work with stakeholders across teams to align on the right path

  • Readiness for hands-on, in-person training to get up to speed. Expect real facetime early on as you learn the platform, the integrations, and how we work

  • Genuine enthusiasm for AI tools and a track record of finding smarter ways to work

Why Billables AI

We're a lean, high-conviction team building something that actually moves the needle for law firms. This role has real visibility, real influence on product direction, and room to grow as the company scales.

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