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Manager Client Implementation Jobs in Alberta (NOW HIRING)

CIBC

Analyst, Client Onboarding & Service

Calgary, AB · Hybrid

... well as new cash management product implementations. Provide clients with the required ... client requests. Ensure all mandatory documentation such as Product Legal Agreements, and signed ...

Avetta, LLC

Client Success Manager I

Calgary, AB · Hybrid

As the primary voice for our clients, the Client Success Manager I works closely with all other ... Partner with Implementation and Professional Services to support best practice implementations and ...

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Manager Client Implementation information

See Alberta salary details

$26K

$71.9K

$119.5K

How much do manager client implementation jobs pay per year?

As of Sep 15, 2026, the average yearly pay for manager client implementation in Alberta is $71,904.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $87,500.00 per year, depending on experience, location, and employer.

What does a Manager Client Implementation do?

A Manager Client Implementation oversees the onboarding and integration of new clients into a company’s products or services. They coordinate cross-functional teams, manage project timelines, and ensure all client requirements are met for a smooth transition. Their role is crucial in building strong client relationships, addressing any issues that arise during the implementation process, and ensuring customer satisfaction. Typically, they act as the main point of contact between the client and internal departments throughout the implementation lifecycle.

What are the key skills and qualifications needed to thrive as a Manager Client Implementation?

To excel as a Manager Client Implementation, you need strong project management expertise, a background in business or information technology, and proven experience leading implementation projects. Familiarity with CRM software, project management tools like Asana or Microsoft Project, and relevant certifications such as PMP are highly valued. Exceptional communication, problem-solving, and stakeholder management skills help you navigate client expectations and cross-functional team dynamics. These abilities are crucial for delivering successful client onboarding and implementation outcomes on time and within scope.

What are some common challenges faced by a Manager Client Implementation during the onboarding of new clients?

A Manager Client Implementation often encounters challenges such as aligning client expectations with project deliverables, managing multiple stakeholders with varying priorities, and navigating complex technical integrations. Additionally, coordinating cross-functional teams and ensuring clear communication throughout the onboarding process are critical for success. Proactively addressing these challenges by setting clear timelines, maintaining transparency, and fostering strong relationships with both internal teams and clients can lead to smoother implementations.

What is the difference between Manager Client Implementation vs Client Success Manager?

AspectManager Client ImplementationClient Success Manager
Primary FocusImplementing solutions, onboarding clients, project managementEnsuring client satisfaction, retention, and ongoing support
Required SkillsTechnical knowledge, project management, communicationCustomer relationship management, communication, problem-solving
Work EnvironmentProject-based, cross-functional teams, technical settingsCustomer-facing, account management, support teams
CertificationsRelevant technical or project management certificationsCustomer service or success certifications often preferred

The Manager Client Implementation primarily focuses on onboarding and implementing solutions for clients, ensuring technical and project milestones are met. In contrast, a Client Success Manager emphasizes maintaining ongoing client relationships, ensuring satisfaction, and fostering retention. Both roles require strong communication skills but differ in their core responsibilities and daily activities.

What cities in Alberta are hiring for Manager Client Implementation jobs?

Cities in Alberta with the most Manager Client Implementation job openings:

Manager Client Implementation jobs near you

Functional Lead, Pension Calculation Implementation (remote)

Airdrie, AB • Remote

Lifeworks
Individual, Family and Community Social Assistance • 51 - 200 employees
Learn more about Lifeworksexternal

Full-time

Medical, Life, Retirement

Posted 18 days ago

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join the TELUS Health retirement benefits implementation team as a functional lead.
In this role, you will be able to demonstrate your extensive expertise in defined benefit pension plan administration. Furthermore, you will act as a practice lead by effectively managing the deliverables of a team composed of business analysts and calculation verifiers.
This role requires solid expertise in benefit calculation engine configuration and good adaptability in order to familiarize yourself with our solution quickly within our growing team.

What's in it for you

  • Incomparable versatility in pension calculations and plan administration across Canadian and American markets

  • Deep expertise in an innovative and specialized field that sets you apart in the pension industry

  • Multiple implementation projects with leading clients across North America, expanding your portfolio and professional network

  • Flexibility to work from anywhere in Canada while maintaining a healthy work-life balance

  • Comprehensive benefits package

  • A corporate culture centered on mutual aid, social impact, well-being, and diversity

Primary Responsibilities

  • Represent the benefit calculation implementation team to project management

  • Determine and manage the priorities of their implementation team

  • Perform ongoing planning of deliverables considering the project scope

  • Proactively identify potential risks and issues

  • Be responsible for pension plan rules analysis documents

  • Provide technical support and supervise the configuration of the benefit calculation engine

  • Know the system configuration in order to position themselves as the calculation engine expert in our implementations

  • Support specialized technical stakeholders for data conversion and data collections

  • Work closely with the product development team

  • Contribute to the continuous improvement of our implementation processes

What You Bring

Requirements

  • University degree in actuarial science, mathematics, project management, or any other relevant field

  • 10+ years of relevant experience in defined benefit pension plans

  • Experience with Canadian and/or American pension plans

  • Mastery of retirement benefit calculations

  • Mastery of retirement benefit calculation engine configuration

  • Proficiency in Excel

  • Ability to travel to Canada and the United States

Assets

  • Knowledge of Azure DevOps or similar work management tools

  • Knowledge of VBA programming

  • Continuing education in actuarial science

Soft Skills

  • Excellent organizational skills

  • Strong problem-solving ability

  • Attention to detail

  • Ability to influence internal and external stakeholders

  • Leadership and ability to maintain team engagement

  • Ability to work in a team and independently

  • Coaching and resource development skills

  • Effective priority management

  • Ability to make decisions involving a certain level of risk

  • Ability to adapt your communication style to people with different levels of expertise

Salary Range: 95 000,00 - 125 000,00 CAD

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.

Job Type: This is for a current vacancy.

A bit about us

We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

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