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Manager Client Care Jobs in Nebraska (NOW HIRING)

Right at Home

Client Care Manager

Kearney, NE · On-site

) Client Care Manager Kearney, Nebraska Based in our Kearney office and serving Kearney and surrounding communities throughout Central Nebraska. Join a 3-time Great Place to Work ® Certified company ...

Right at Home

Client Care Manager

Fremont, NE · On-site

) Client Care Manager (CCM) Join a 2x Great Place to Work ® - and actually feel it every day. At Right at Home , we don't just provide care - we change lives. For the last TWO YEARS in a row , we've ...

Right at Home

Client Care Manager (CCM)

Fremont, NE · On-site

) Client Care Manager (CCM) Be the reason someone can stay at home. This isn't just a role. It's a responsibility. At Right at Home, we step into people's lives during some of their most vulnerable ...

Stay Graceful

Care Team Manager

Omaha, NE

$19/hr

As a key member of our staff, you will be responsible for the oversight of a team of care providers to ensure an exceptional Stay Graceful client experience! You will manage the Admissions with new ...

Revive Inc

Direct Care/Med Aide

Hastings, NE

$15 - $18/hr

Provide direct care services for clients in the Withdrawal Management (WM) program, including observation, support, monitoring, and assisting with client needs throughout treatment * Provide direct ...

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Manager Client Care information

What does a Manager Client Care do?

A Manager Client Care is responsible for overseeing the client service team and ensuring that customers receive exceptional support and assistance. They manage client relationships, resolve escalated issues, and implement processes to improve client satisfaction. Additionally, they analyze client feedback to identify trends and areas for improvement, train staff, and collaborate with other departments to address client needs. Their ultimate goal is to enhance the overall client experience and maintain long-term client loyalty.

What are the key skills and qualifications needed to thrive as a Manager Client Care?

To thrive as a Manager Client Care, you need expertise in customer service management, problem-solving, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, performance metrics tools, and sometimes industry-specific certifications is typically required. Excellent interpersonal skills, leadership, and the ability to motivate and support a team set standout managers apart. These skills ensure effective client satisfaction, efficient operations, and the development of high-performing teams that drive business success.

How does a Manager Client Care typically collaborate with other departments to enhance client satisfaction?

A Manager Client Care often works closely with teams such as Sales, Product Development, and Technical Support to ensure a seamless client experience. This collaboration involves sharing client feedback, coordinating on issue resolution, and developing service improvements based on client needs. Regular meetings and cross-departmental projects are common, as they help align strategies and address any service gaps. Effective communication and relationship-building skills are key for success in this collaborative environment.

What are the responsibilities of a manager client care?

A manager client care is responsible for overseeing customer service operations, ensuring client satisfaction, resolving escalated issues, and managing a team of customer service representatives. They often analyze service metrics, develop improvement strategies, and coordinate with other departments to enhance the client experience.

What are the most commonly searched types of Client Care jobs in Nebraska?

The most popular types of Client Care jobs in Nebraska are:

What cities in Nebraska are hiring for Manager Client Care jobs?

Cities in Nebraska with the most Manager Client Care job openings:

Manager Client Care jobs near you
Infographic showing various Manager Client Care job openings in Nebraska as of August 2026, with employment types broken down into 2% As Needed, 69% Full Time, 22% Part Time, and 7% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Client Care Manager

Kearney, NE • On-site

Right at Home
Health Care and Social Assistance • 201 - 500 employees
Learn more about Right at Homeexternal

Full-time

Posted 24 days ago

Job description

) Client Care Manager
Kearney, Nebraska
Based in our Kearney office and serving Kearney and surrounding communities throughout Central Nebraska.
Join a 3-time Great Place to Work® Certified company that is making a meaningful difference in the lives of seniors, adults with disabilities, and families across Nebraska.
At Right at Home, we believe home care is more than a service - it's a calling.
We're looking for a compassionate, relationship-driven Client Care Manager (CCM) to join our growing team. This role is perfect for someone who enjoys helping families navigate care decisions, building community relationships, ensuring exceptional client experiences, and making a meaningful impact every day.
What You'll Do
Client & Family Support
  • Answer inquiries with empathy and professionalism.
  • Educate families about Right at Home services and available community resources.
  • Conduct in-home assessments and develop individualized care plans.
  • Coordinate care starts and provide ongoing support to clients and families.
  • Ensure clients receive safe, meaningful, and high-quality care.
Quality Assurance
  • Conduct announced and unannounced supervisory visits.
  • Monitor client satisfaction and address concerns promptly.
  • Conduct caregiver/client introductions and training as needed.
  • Provide direct client care when necessary.
  • Encourage client feedback and Google reviews.
Community & Relationship Building
  • Build and maintain relationships with hospitals, clinics, assisted living communities, skilled nursing facilities, social workers, case managers, and other healthcare professionals.
  • Visit referral partners regularly and represent Right at Home at community events, networking opportunities, and health fairs.
Team Support
  • Collaborate with Recruiting, Scheduling, and Operations teams.
  • Share caregiver performance feedback and client observations.
  • Assist with phone coverage and scheduling needs as required.
Qualifications
  • High School Diploma or GED required.
  • Associate Degree in Social Work, Human Services, Healthcare, or related field preferred.
  • Active Nebraska CNA License required.
  • Strong communication, relationship-building, and organizational skills.
  • Knowledge of common medical terminology.
  • Ability to work independently and exercise sound judgment.
  • Valid driver's license, auto insurance, and reliable transportation.
Why Right at Home?
At Right at Home, our mission is simple: To improve the quality of life for those we serve.
As a locally owned and operated company, we work hard, support one another, celebrate successes, and genuinely care about our clients and team members. That's why we've been recognized as a Great Place to Work® Certified workplace three years in a row.
If you're passionate about helping others, building relationships, and creating extraordinary client experiences, we'd love to hear from you.

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