ZipRecruiter

Log In

1

Manager Chatter Jobs in Arizona (NOW HIRING)

Farmers Insurance

Direct Sales Manager

Phoenix, AZ · Hybrid

Job Summary This position manages a direct sales team to sell multi- line insurance products to ... Normal and customary distractions include background noise produced by office equipment and chatter ...

Farmers Insurance

Direct Sales Manager

Phoenix, AZ · On-site

Job Summary This position manages a direct sales team to sell multi- line insurance products to ... Normal and customary distractions include background noise produced by office equipment and chatter ...

FlexiVan

Customer Support Representative

Scottsdale, AZ · On-site

$55K - $60K/yr

Booking Management Create Bookings, Approve Bookings, Update & Modify Bookings, Cancel Bookings * Generate Sales Leads to Commercial via Salesforce Chatter * Send Daily Shift Turn Over Report (day ...

Imperial PFS

Account Executive

Phoenix, AZ · On-site

... Chatter on items such as agency development, offers of services/benefits, agency changes, etc. * Review agency variances for assigned book and working with SE, Regional Manager/Leader determine if ...

Imperial PFS

Account Executive

Phoenix, AZ

... Chatter on items such as agency development, offers of services/benefits, agency changes, etc. * Review agency variances for assigned book and working with SE, Regional Manager/Leader determine if ...

Imperial PFS

Account Executive

Phoenix, AZ · On-site

... Chatter on items such as agency development, offers of services/benefits, agency changes, etc. * Review agency variances for assigned book and working with SE, Regional Manager/Leader determine if ...

All JobsChatter JobsManager Chatter JobsManager Chatter Jobs in Arizona

Manager Chatter information

What is a manager chatter?

Manager Chatters are professionals who oversee and facilitate online communication channels, such as chat platforms, within an organization or for customer-facing services. Their primary responsibilities include managing chat teams, ensuring effective customer support, monitoring chat quality, and implementing best practices for real-time communication. They may also analyze chat data for performance improvement and collaborate with other departments to optimize workflows. This role is vital in organizations that rely heavily on digital customer interaction and support.

How does a manager chatter facilitate effective communication and collaboration across teams within an organization?

A Manager of Chatter plays a crucial role in ensuring that communication flows smoothly across different departments by overseeing the implementation and usage of the Salesforce Chatter platform. They are responsible for setting best practices, moderating discussions, and encouraging meaningful engagement among team members. This role often involves training staff, monitoring the effectiveness of communication channels, and collaborating with IT and leadership to align Chatter usage with organizational goals. By fostering an open and collaborative environment, the Manager helps teams share knowledge efficiently and stay connected on projects.

What are the key skills and qualifications needed to thrive as a manager chatter, and why are they important?

To thrive as a Manager, you need strong leadership, organizational, and decision-making skills, typically supported by a degree in business or a related field and relevant management experience. Familiarity with project management software, budgeting tools, and performance evaluation systems is often required. Excellent communication, conflict resolution, and team-building abilities set outstanding managers apart. These skills and qualities are crucial for effectively guiding teams, achieving organizational goals, and fostering a productive work environment.

What is the difference between Manager Chatter vs Customer Service Representative?

AspectManager ChatterCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; experience in communication rolesHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice or remote, team communication platformsCall centers, retail, or office settings
Employer & Industry UsageUsed in corporate communication, internal teamsUsed across retail, telecom, hospitality, and more
Common Search & ComparisonYesYes

Manager Chatter and Customer Service Representative roles both involve communication skills, but Manager Chatter typically focuses on internal team interactions and management communication, while Customer Service Representatives handle direct customer inquiries and support. The roles share similar credentials and work environments but differ in their primary audience and responsibilities.

What are the most commonly searched types of Chatter jobs in Arizona?

The most popular types of Chatter jobs in Arizona are:

What are popular job titles related to Manager Chatter jobs in Arizona?

For Manager Chatter jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Manager Chatter jobs in Arizona look for?

The top searched job categories for Manager Chatter jobs in Arizona are:

What cities in Arizona are hiring for Manager Chatter jobs?

Cities in Arizona with the most Manager Chatter job openings:

Manager Chatter jobs near you

Direct Sales Manager

Farmers Insurance

Phoenix, AZ • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Farmers Insurance rating

7.6

Company rating: 7.6 out of 10

Based on 334 frontline employees who took The Breakroom Quiz

211th of 309 rated insurance

Job description

We are Farmers - where ambition meets opportunity.

At Farmers, we're not just known for unforgettable jingle - we're a team with a passion for purpose and making a real difference in people's lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn't just a goal - it's a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us.

Join an award-winning,  equal opportunity employer, where you'll find more than a job - you'll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do.

Ready to make your mark? Discover our vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate. Connect with us on Instagram, LinkedIn and TikTok, and let's build something incredible together!

Workplace:  Hybrid ( #LI-Hybrid )

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

Job Summary
This position manages a direct sales team to sell multi- line insurance products to prospective customers, primarily through inbound calls. The role leads day-to-day operations and holds team members accountable to the organizations objectives, initatives, and processes.
Essential Job Functions
  • Monitors teams daily, weekly, and monthly performance, including sales performance, customer experience, quality, efficiency, and compliance with established company and regulatory guidelines through active call listening, side-by-sides, and one-on-one coaching.
  • Recommends courses of action to address performance deficiencies.
  • Works with manager to create and implements sales and operational plans to constantly improve team performance and develop individual team members skillsets.
  • Accountable for ensuring team members meet individual and team performance goals.
  • Implements performance management, including corrective action, when applicable.
  • Informs leadership of team performance.
  • Manages daily operations of team, including all aspects of timecards (including work schedules, lunches, and breaks) and confirms appropriate system access.
  • Communicates company strategies related to products and philosophies to team members an ensures teams understanding.
  • Works with manager to investigates and resolves escalated customer issues in a timely manner.
  •  Performs other duties as assigned.
Physical Actions
  • Job is performed in-person at a Farmers office or virtually at an approved alternative work location.
  • The physical work environment is indoors and climate-controlled with adequate lighting and ventilation.
  • Normal and customary distractions include background noise produced by office equipment and chatter among people, as well as interruptions.
  • Frequently sits for prolonged periods of time, up to a full shift.
  • Occasionally moves about the workplace including, navigating stairs, ramps, and level or uneven surfaces.
  • Occasionally moves, pushes, pulls, lifts, carries, and/or places objects or materials weighing up to 25 pounds without assistance.
  • Frequently uses shoulders, arms, hands, and fingers to manipulate equipment, tools, and objects necessary to perform job duties.
  • Frequently performs fine motor tasks such as typing, mousing, or writing, up to a full shift.
  • Rarely performs movements such as bending, stooping, crouching, kneeling, twisting, and reaching overhead or below the knees.
  • Possesses clear vision, with or without correction, to visually read and verify information.
  • Relies on depth perception and peripheral vision to navigate the work environment visually by identifying barriers, changes in terrain and locating objects.
  • Possesses adequate hearing, with or without correction, to communicate with co-workers, respond promptly to auditory signals or alarms, and discern sounds essential for maintaining safety and productivity in the workplace.
  • Jobs in this category require rare, if any, travel.
Education Requirements
  • High School Diploma or equivalent required.
  • Bachelors degree preferred.
  • Property & Casualty insurance license required upon hire.
Experience Requirements
  • Minimum five years of sales and call center experience required, preferably in direct sales.
  • People leadership experience preferred.
Additional Qualification
  • Demonstrates excellent judgment and decision making skills.
  • Effective interpersonal skills.
  • Ability to influence internal and/or external constituents.
  • Seeks to acquire knowledge in area of specialty.
  • Ability to inspire and develop staff.
  • Ability to coach others in selling techniques.
  • Demonstrated problem solving skills.
  • Possesses strong technical aptitude.

Benefits

  • Farmers offers a competitive salary commensurate with experience, qualifications and location.
  • Bonus Opportunity (based on Company and Individual Performance)
  • 401(k)
  • Medical
  • Dental
  • Vision
  • Health Savings and Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • Paid Parental Leave
  • Tuition Assistance
  • For more information, review "What we offer" on https://www.farmers.com/careers/corporate/#offer

Job Location(s): US - AZ - Phoenix

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law.  Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws. 

Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

Spokane, WA only:  Residents who prefer not to provide their address click here to submit your resume via email: careers@farmers.com

What Farmers Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply