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Manager Center Jobs in Michigan (NOW HIRING)

Fifth Third

Financial Center Manager II

Bay City, MI · On-site

As a Financial Center Manager, you will: * Lead and coach a team that drives consistent operating rhythms and ongoing relationship management while providing a memorable customer experience.

Aramark

Enterprise Data Center Manager

Warren, MI · On-site

$156K/yr

The Enterprise Data Center Manager is responsible for overseeing the physical and digital operations of the client?s mission-critical IT facilities. The EDC manager will ensure 24/7 uptime, manage ...

New

Aramark

Enterprise Data Center Manager

Warren, MI

$156K/yr

The Enterprise Data Center Manager is responsible for overseeing the physical and digital operations of the client's mission-critical IT facilities. The EDC manager will ensure 24/7 uptime, manage ...

New

Aramark

Enterprise Data Center Manager

Warren, MI · On-site

$156K/yr

The Enterprise Data Center Manager is responsible for overseeing the physical and digital operations of the client's mission-critical IT facilities. The EDC manager will ensure 24/7 uptime, manage ...

New

Trane Technologies

Data Center Project Manager

Livonia, MI

$113K/yr

  • Medical

  • Retirement

  • PTO

Join our innovative team as a dynamic and detail-oriented Data Center Project Manager ! In this exciting role, you will oversee the entire lifecycle of data center projects, from startup to ...

Trane Technologies plc

Data Center Project Manager

Livonia, MI · On-site

$113K/yr

  • Medical

  • Retirement

  • PTO

Join our innovative team as a dynamic and detail-oriented Data Center Project Manager ! In this exciting role, you will oversee the entire lifecycle of data center projects, from startup to ...

Trane Technologies plc

Data Center Project Manager

Livonia, MI · On-site

$113K/yr

  • Medical

  • Retirement

  • PTO

Join our innovative team as a dynamic and detail-oriented Data Center Project Manager ! In this exciting role, you will oversee the entire lifecycle of data center projects, from startup to ...

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Showing results 41-60

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Manager Center information

What is a manager center?

Manager Center jobs typically refer to roles where individuals oversee the operations and performance of a specific department, team, or business unit within an organization. These managers are responsible for supervising staff, setting goals, implementing policies, and ensuring efficient workflows. They also play a key role in decision-making, resource allocation, and maintaining communication between upper management and employees. The exact duties can vary depending on the industry and the size of the center or department.

What are some common challenges a manager center might face when leading a diverse team in a fast-paced environment?

As a Manager Center, one of the main challenges is balancing the needs of a diverse team while maintaining high service standards and meeting performance goals. You may encounter situations where team members have varying skill levels, communication styles, or work habits, requiring strong interpersonal and conflict resolution skills. Additionally, adapting quickly to changing organizational priorities and ensuring that your team stays motivated and aligned can be demanding. Regular coaching, clear communication, and fostering an inclusive environment are key strategies to overcome these challenges and drive team success.

What are the key skills and qualifications needed to thrive as a manager center, and why are they important?

To thrive as a Manager Center, you need strong leadership abilities, operational management experience, and a relevant degree such as business administration. Familiarity with CRM platforms, workforce management systems, and reporting tools is often required. Excellent communication, problem-solving, and team-building skills help foster a productive and motivated work environment. These competencies are crucial for optimizing center performance, ensuring customer satisfaction, and achieving organizational goals.

What is the difference between Manager Center vs Operations Manager?

AspectManager CenterOperations Manager
Required CredentialsBachelor's degree, industry-specific certificationsBachelor's degree, often certifications in management or operations
Work EnvironmentCorporate offices, customer service centersManufacturing, logistics, or service industries
Employer & Industry UsageUsed in customer service, tech, and corporate sectorsCommon in manufacturing, logistics, and service industries
Search & Comparison IntentPeople comparing managerial roles in customer service or support centersIndividuals exploring operational leadership roles

The Manager Center typically focuses on overseeing customer service or support teams within a corporate environment, emphasizing team management and client relations. Operations Managers generally handle broader operational functions, process improvements, and logistics within industries like manufacturing or logistics. While both roles require leadership skills and relevant certifications, their focus areas and industry applications differ, making the comparison useful for those exploring managerial career paths in different sectors.

What does a manager center do?

A manager center typically refers to a centralized platform or role where managers oversee team activities, monitor performance, and coordinate resources. It involves tasks such as planning, communication, and using management tools to ensure organizational goals are met efficiently.

What are the most commonly searched types of Center jobs in Michigan?

The most popular types of Center jobs in Michigan are:

What cities in Michigan are hiring for Manager Center jobs?

Cities in Michigan with the most Manager Center job openings:

Manager Center jobs near you
Infographic showing various Manager Center job openings in Michigan as of August 2026, with employment types broken down into 82% Full Time, 13% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Technology Contact Center Manager

S&B Consulting Group

Benton Harbor, MI • On-site

Full-time

Re-posted 9 days ago

Job description

Company Description

S&B CONSULTING GROUP, LLC

RESPONSIVE, RESOURCEFUL, AND RESULTS

As a headhunting firm, we are different from your stereotypical "employment agency". We only recruit the best candidates for each company's specific employment needs. Furthermore, we make sure the candidate's style and the company's culture are a perfect match.

Job Description

Client will provide Full Relo

Must have

  • 5+ years experience in managing large scale project(s) to move contact center operations to cloud based solutions, using standard PMI methodologies

Job Responsibilities

  • Develop call center strategies with business partners and IT organizations
  • Lead a project to migrate call centers to a multi-channel cloud based environment
  • Become business relationship manager for 1800+ call center personnel including break fix, Maintenance of Business as well strategic investments
  • Lead all project activities associated with the design, planning and deployment of solutions
  • Work with technology partners and teams to design and document applications and architectures to meet business requirements
  • Engage with global partner teams to manage active deployment activities to insure that deployment work is completed on time and within budget
  • Prepare regular reporting related to project progress and deliver to project stakeholders as needed

Function Overview: Today, you might be working closely with business partner to develop strategic systems and applications to meet the needs of the business. Tomorrow, you'll lead partner teams in the deployment planning for projects and operations. And, you might work with Partner teams to track and insure deployments are completed on time and within budget. You may also report status on project activities and budgets with GIS and business leadership.

Qualifications
  • BS - Information Technologies
  • Experience in managing multi-site large scale contact center operations and technology solutions
  • Experience in managing call center infrastructure (LAN/WAN, telephony, CCaaS, etc).
  • Experience in Managing SAP eCRM environment (Implementation experience desired)
  • 3+ years Experience in managing call center solutions; specifically Aspect, Nice, Avaya, Genesys, SAP eCRM
  • 5+ years experience in managing large scale project(s) to move contact center operations to cloud based solutions, using standard PMI methodologies
  • Experience and demonstrated ability to successfully deliver projects through 3rd party partner relationships.
  • Demonstrated ability to multi-task between projects and operational deliverables.
  • Demonstrate the ability to work and thrive in an environment with complex working relationships in a matrix organization.
  • Experience in leading direct and Indirect teams.
  • Actively seeks out and supports collaborative thinking and creative problem solving with others in the organization.
  • Knowledgeable of how decisions impact all aspects of the business; approaches his/her work as an integrated system.
  • Excellent interpersonal skills with the ability to communicate technical subjects to non technical audiences.
  • Ability to manage conflict
Additional Information

All your information will be kept confidential according to EEO guidelines.

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