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Manager Cdmo Jobs in Colorado (NOW HIRING)

Customer Experience Manager

Denver, CO ยท On-site

$50K - $70K/yr

... CDMO) portfolio. Operating as a desk-based extension of the sales organization, the CEM is ... Own end-to-end order and reorder management, including creation and maintenance of open-order ...

Customer Experience Manager

Denver, CO ยท On-site

$50K - $70K/yr

... CDMO) portfolio. Operating as a desk-based extension of the sales organization, the CEM is ... Own end-to-end order and reorder management, including creation and maintenance of open-order ...

Inside Sales Representative (REMOTE)

Denver, CO ยท On-site +1

$33.65 - $43.27/hr

CDMO, CMO or CRO services * Cell and Gene Therapy or Vaccines * Drug Development * Using Customer Relationship Management (CRM) systems (e.g., HubSpot, Salesforce) * Selling or supporting research ...

Inside Sales Representative (REMOTE)

Denver, CO ยท On-site +1

$33.65 - $43.27/hr

CDMO, CMO or CRO services * Cell and Gene Therapy or Vaccines * Drug Development * Using Customer Relationship Management (CRM) systems (e.g., HubSpot, Salesforce) * Selling or supporting research ...

Project Engineer

Boulder, CO ยท On-site

$88K - $109K/yr

CordenPharma is a leading full-service Contract Development and Manufacturing Organization (CDMO ... The project engineer manages multiple, high-value projects over a diverse number of disciplines ...

QA Product Specialist

Boulder, CO ยท On-site

$100K - $118K/yr

CordenPharma is a leading full-service Contract Development and Manufacturing Organization (CDMO ... Project Management experience, although not required, is beneficial to this position. LANGUAGE ...

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Manager Cdmo information

What are the roles and responsibilities of a Manager CDMO?

A Manager CDMO (Contract Development and Manufacturing Organization) oversees the relationship and project management between a pharmaceutical or biotech company and external CDMO partners. Their responsibilities include coordinating project timelines, ensuring regulatory compliance, managing budgets, and facilitating communication between internal teams and the CDMO. They play a key role in ensuring that drug development and manufacturing projects meet quality standards and are delivered on time. The Manager CDMO also addresses any issues that arise during the project lifecycle and ensures alignment with company objectives.

What are the key skills and qualifications needed to thrive as a Manager CDMO, and why are they important?

To thrive as a Manager CDMO (Contract Development and Manufacturing Organization), you need a solid background in pharmaceutical or biotechnology processes, project management expertise, and a relevant science or engineering degree. Familiarity with quality management systems (QMS), regulatory compliance tools (like GMP, ISO), and project tracking software is typically required. Strong leadership, negotiation, and interpersonal communication skills help in managing cross-functional teams and client relationships. These skills and qualifications are vital for ensuring project success, regulatory adherence, and client satisfaction in a highly regulated and competitive industry.

How does a Manager CDMO typically interact with clients and internal teams to ensure project success?

A Manager CDMO (Contract Development and Manufacturing Organization) acts as a key liaison between clients and various internal departments such as R&D, quality assurance, and manufacturing. They coordinate project timelines, communicate client requirements, and address any issues that arise to keep projects on track. Effective collaboration and clear communication are essential, as managers often facilitate meetings, provide regular updates, and align cross-functional teams to meet client expectations and regulatory standards. This role requires strong organizational skills and the ability to adapt to shifting client needs.

What is the difference between Manager Cdmo vs Project Manager?

AspectManager CdmoProject Manager
CredentialsTypically requires life sciences or pharmaceutical management experience, relevant certifications (e.g., PMP, regulatory training)Requires project management certifications (e.g., PMP), often with industry-specific experience
Work EnvironmentWorks within pharmaceutical or biotech companies, overseeing clinical development or manufacturingWorks across industries, managing projects in various sectors including healthcare, IT, construction
Employer & Industry UsageCommonly employed in pharmaceutical, biotech, and contract manufacturing organizationsUsed across multiple industries, including healthcare, construction, IT, and engineering

The Manager Cdmo primarily focuses on managing contract development and manufacturing operations within the pharmaceutical industry, requiring specialized industry knowledge. In contrast, a Project Manager oversees various projects across industries, emphasizing project execution and delivery. While both roles involve leadership and coordination, the Manager Cdmo's expertise is more industry-specific, especially in regulated environments.

What are the most commonly searched types of Cdmo jobs in Colorado? The most popular types of Cdmo jobs in Colorado are:
What are popular job titles related to Manager Cdmo jobs in Colorado? For Manager Cdmo jobs in Colorado, the most frequently searched job titles are:
What cities in Colorado are hiring for Manager Cdmo jobs? Cities in Colorado with the most Manager Cdmo job openings:
Infographic showing various Manager Cdmo job openings in Colorado as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Customer Experience Manager

Elevation Labs

Denver, CO โ€ข On-site

$50K - $70K/yr

Full-time

Re-posted 18 days ago


Job description

Job Summary
The Customer Experience Manager (CEM) is both the day-to-day relationship owner and the commercial steward of a defined book of business within Elevation Labs' contract manufacturing (CDMO) portfolio. Operating as a desk-based extension of the sales organization, the CEM is accountable for the full customer lifecycle - order execution, project coordination, and issue resolution - while also identifying, developing, and closing organic growth opportunities within existing accounts. The CEM builds trusted, consultative relationships with customer counterparts (from planners and R&D contacts through brand and procurement leadership), understands the commercial and margin dynamics of their book, and acts as the primary internal advocate driving retention, satisfaction, and revenue growth.
Essential Functions, Duties, and Responsibilities
Account Ownership & Customer Experience
  • Serve as the primary point of contact and trusted liaison for assigned customer accounts, ensuring a seamless experience from order receipt through on-time, in-full delivery while managing end-to-end order and reorder activities.
  • Own end-to-end order and reorder management, including creation and maintenance of open-order reports on a regular cadence.
  • Coordinate customer-facing projects-including reformulations, fragrance or shade extensions, packaging changes, and new product introductions-in partnership with R&D, Quality, Planning, and Operations.
  • Collect, validate, and communicate customer forecasts to the Planning and S&OP teams; monitor forecast accuracy and identify risks to supply continuity.
  • Lead recurring customer meetings, business reviews, and follow-up actions while proactively communicating order status, service issues, and other matters affecting the customer relationship.

Commercial Ownership & Growth (Selling From the Desk)
  • Own the revenue and gross margin performance of an assigned book of business by monitoring volume, pricing, margin trends, and key business drivers.
  • Identify and pursue organic growth opportunities within existing accounts, including incremental volume, new SKUs, line extensions, and cross-site opportunities across ELID, ELCO, and ELMN.
  • Manage the opportunity pipeline in the CRM, monitor account health, and partner with Sales/Business Development to drive growth and mitigate competitive or churn risks.
  • Communicate and negotiate Annual Pricing Updates (APUs), support RFQ/RFP responses and pricing strategies, and maintain working knowledge of customer contracts, proactively identifying renewal timing and contractual risks.
  • Prepare and present periodic business reviews (QBRs) to customers incorporating volume trends, service performance, and growth opportunities
  • Maintain working knowledge of contract terms (MSAs, pricing agreements, MOQs, rebates) for assigned accounts and proactively flag renewal timing and contractual risk.

Cross-Functional Leadership
  • Serve as the customer liaison, coordinating cross-functional collaboration, issue resolution, and communication to ensure customer needs are met and commitments are executed effectively.
  • Mentor and provide day-to-day directions to Associate Customer Experience Managers supporting shared accounts.

Required Knowledge, Skills, and Competencies
  • Strong business and financial acumen - comfortable reading gross margin, pricing, and forecast data, and translating it into account decisions.
  • Consultative, relationship-first selling skills; ability to identify and advance growth opportunities without a dedicated "outside" sales role.
  • Excellent verbal and written communication skills with both external customers and internal cross-functional partners.
  • Ability to negotiate pricing and contract terms within established guardrails.
  • Proficiency in Microsoft Excel (pivot tables, formulas) for tracking book-of-business performance, plus comfort in CRM and ERP/order management systems.
  • Ability to manage multiple accounts and competing priorities in a fast-paced, deadline-driven environment.
  • High level of situational awareness, decisiveness, and sound judgment under time-sensitive or ambiguous conditions.
  • Ability to travel occasionally to Elevation Labs manufacturing sites or customer locations, as needed.

Industry and Work Experience
  • 5+ years of experience in customer service, account management, or inside/desk-based sales, with demonstrated ownership of a revenue- or margin-accountable book of business.
  • Contract manufacturing (CDMO), cosmetics/personal care, pharmaceutical, or related B2B manufacturing experience strongly preferred.
  • Experience with FDA, ISO 22716, or related cosmetic quality/regulatory environments a plus.
  • Track record of managing customer relationships through pricing discussions, forecast variability, and supply constraints.

Education
  • Bachelor's degree preferred; equivalent combination of education and experience will be considered.

Physical/Mental Demands:
  • Frequently required to sit, stand, walk and reach with hands and arms.
  • Constantly use hands to keyboard or type, handle materials, or manipulate objects.
  • Sufficient clarity of speech and hearing abilities required by this classification includes those which permit the employee to discern verbal instructions and communicate effectively in person and by telephone/email.
  • Lift and/or move up to 15 pounds and, occasionally, up to 50 pounds.

The physical demands identified above are representative of those that will be required to successfully perform the essential functions of this job.